Overall I was disappointed with this property considering the costly daily rate. I expected a much more sophisticated and luxurious experience. There was no conceirge; that task was left to the people behind the check-in desk and luggage runner. The restaurant at the hotel was mediocre at best. I ordered a drink and after 25 min and multiple requests i finally received it in a dirty glass and there were other issues with the meal that day. My main disappointment was with the room i reserved. The picture on the website had a beautiful oceanfront view with balcony, but instead i received a "construction view" and a partial view of both the ocean and intercontinental. After my complaint to the GM, I noticed the picture on the website was changed to a more realistic depiction of the view from the room they said we booked (which we didn't). The revised picture still does not include the lot which is full of construction and not nearly completed and a lot of noise. Thankfully, they finally moved us into the correct room halfway thru our stay. I feel this property is not worth the money and I would choose somewhere else on my next trip to Ft. lauderdale. However it is directly across the street from the beach (beach umbrellas are $30/day and not included in the resort fee). The rooms and hallways were clean, however we did have small ants in the room. I also would have appreciated being treated in a more respectful manner with some of the staff that i dealt with.

Clean. Comfortable. On the beach. Friendly staff. 5th floor pool overlooking the ocean. Surrounded by great bars and restaurants.

Great hotel with excellent views of the ocean

great place ..back next year but hope to get my oceangront toom i reseserved ..

Wonderful staff and property

Great staff. Shawn was fantastic

Very nice hotel with friendly staff. I was placed in a handicapped room which I didnt want and was told there were no other options until the following day. Parking was valet only and pricy.

We loved it staff were super knowledgeable. We will be back in the near future.

Modern, clean, excellent service, and great location.

Very lively and near everything

Lively staff but they gave me a matins view as they could not accommodate our ocean front / view connecting rooms request. They did not refund my ocean view price. My honors membership did not matter

The staff is friendly and helpful. The property is walkable to restaurants and beach shops. The hotel is quiet and there is a Starbucks onsite.

Amazing stay. Would 10/10 recommend!

Very comfortable and quiet room. Dining was excellent- great menu and staff. Lovely pool area plus close to the beach. We would enjoy staying here again!

Several walkable options or a quick Uber ride to Los Olas with countless more. Room was clean, staff was friendly. Rivera bar onsite had nice house drink included in stay. Nice stay for the night before boarding ship.

Staff were very friendly and helpful.

Amazing stay. Great ocean view on the 12th floor! What a balcony!

The hotel and rooms are awesome! Sean the bell man was great! All the staff was awesome and friendly as well. I would recommend the balcony oceanfront room. Spectacular view and room! Only small complaint would be the road outside the balcony rooms can be a little loud at night. Nothing the hotel can do about that but for $500/night it would have been nice to have it more quiet. Overall the hotel is spectacular would highly recommended!

We had a great stay. The location was perfect for our relaxing trip. The beach was right across the road and the waterway was across the other road. Food was a very short walk away.

Amazing. Sean was extremely helpful. & knowledgable

I book it on Expedia paid over $500.00 a night a week before I left I check it again it was $300 I ask the manager he said it’s supply and demand I book ahead of time ask him if he can do anything he said again supply, and demand, and walk away rooms are not worth $500 a night and it smelled bad much better hotels in the area and a lot cheaper

Great location and wonderful hotel. We stayed for 6 days and had a lovely time. Lots of restaurants in walking distance, valet parking made it easy to grab our car on the couple of occasions when we wanted to go out. Great stay.

Nice place but very expensive charge for little every thing. They didn’t clean my room one day when I asked for towels they said I had to go down lol for the price I paid they should run with towels or anything else

Every thing ok

The hotel was located in a prime area of the city with lots to do around. The hotel was clean and the decor was tasteful. I would only have to say that the rooms were not made unless asked which I found a little bizarre. We had to constantly ask for towels, toilet paper, etc. Other than that it was fine. The view from the room was amazing and the balconies were huge.

Room has a door connecting to the next room which disturbed our sleep with a toddler. A bit loud at night from outside. Some cereal on the ground from previous guests.

Conveniently located to the beach. Very clean hotel. Bellhop was very useful and knowledgeable of locations to go to.

Very good value. Yellow-ish water was kind of a pain since we had to trek for bottled water each day rather than pay a high price for it.

It was Bills Mafia Takeover (football). They loudly partied all night. I couldn’t sleep. Awful experience. I shoulkd have been warned.

The good, the location is outstanding, the yoga and bikes included with the resort fee were phenomenal. The downsides, we had 4 in our room but only received perks for 2. When we went to the beach, we only received 2 chairs (would have to pay for the other 2). We received only enough drink tickets for 2 people. And the free drinks, were oddly limited. The pool is nice but receives very little sunshine, the few chairs that receive the sun, are taken early. And don’t drive a pickup, the on-site hotel prking doesn’t accept them. And the communication is not great at check-in, on our last night an employee told us if we go to the Casablanca Cafe he has free drink tickets, too bad we went there 2 nights ago. Would have been nice to know.

Great location, walking distance to restaurants and beaches. Nice room. Gym is good. Yoga class was enjoyable. Would be nice to have a microwave in the room.

It is quite old, not very clean, and the service was not existent