SUNRISE Aqua Joy Resort - All inclusive
4.0
Good(143 Reviews)All inclusive resort in Hurghada
2 single beds
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Property with private beach, full-service spa
Catch some rays on SUNRISE Aqua Joy Resort - All inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
A private beach and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Catch some rays on SUNRISE Aqua Joy Resort - All inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Family friendly
Map of Hurghada
Available Rooms
Standard Room
2 Single • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Mega Family Room
1 King • 1 Single • 560 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Swim Up Room (Adult Only +16)
2 Single • 366 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room Pool or Partial Sea View
2 Single • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Bunk Bed Room
2 Single • 1 Bunk • 344 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(143 Reviews)4.0
I returned to this hotel for the second time, expecting to enjoy the same quality of service I experienced during my first stay. Unfortunately, this time was a disaster. A very important bracelet was stolen from my room, and the hotel’s response was completely unacceptable. Instead of taking the situation seriously, they insinuated that I was lying and pretended to investigate, but it was clear they were just trying to placate me. Their sole intention was to calm me down to avoid a scandal or a bad review, as they knew exactly what they were doing. There were no consequences for the person involved. To add to this, their safe was not working, even though I had reported the issue multiple times. When we returned from breakfast, the cleaning staff was still in our room, and there were two €5 bills together on the table that the staff member noticed, telling me I had forgotten them there. Later, when I filed my complaint, he supposedly told the manager that he found the money under the bed, trying to distance himself from it and portray himself as someone decent. When we realized that my bracelet had disappeared, knowing that it had always been placed in the same spot, we also noticed that my friend’s bag had been opened. Luckily for them, we didn’t know exactly how much money was inside, which prevented an even worse situation. Fortunately, not all people are bad, and some employees couldn’t believe what was happening…
4.0
Good
4.0
Perfect!!
4.0
The resort was lovely. The cleaning products used were too strong smelling and gave me a headache, so I had to air my room out for hours before I could enter it again to sleep. To make our arrival easier, I wish there was a map of the property, explaining the location of all the restaurants, etc... Overall, this place was beautiful, the staff were nice, good food and a safe place for kids to play and wander around while parents relax or play with them :)
4.0
Exceeded my expectations!! Very happy with the experience will recommend
4.0
Loved our stay here, hotel has everything a family needs for a holiday.
Restaurants were good quality and staff really friendly.
The rooms were a good size, with enough room for a pram to be left.
Finally very convenient for the airport, with a taxi company in the foyer.
4.0
The hotel manager Sameh and Osama were very nice and helpful. Always willing to go above and beyond. However, there were problems from the start. Ahmed the night receptionist was hostile and ill mannered. Checks were not made against booking, One of the rooms was cancelled during check in and we were told one adult and child had to find another hotel or pay for a room that was already paid for. Check in took a whole 3 hours, issues were escalated to manager Sameh, who upgraded us, however, blame was transferred to expedia. Room was not to the standard as expected, broken door safety bar, broken door handle, balcony doors did not shut, one of the rooms AC did not work, brown tap water, and drains did not drain. The la carte restaurant's which are 6/7 restaurants was not bookable, as staff were booking for visitors before the window for booking became available. Heated pools-advertised as 6 heated pools, when we got there only two were heated and on one of the days the heating was not turned off.
All issues raised a number of times. There was no action taken.
Excursion companies were charging variable rates according to how gullible clients were, transportation for the excursions was horrendous for example, backless seats, that did not have seatbelts, and we were charged £10 for 3 drinks that children thought were complimentary at the end of excursion. There should be prior vetting before they allow companies sell products.
We had visitors at the hotel. We were to
4.0
Great hotel. Great staff
4.0
Very good worth for money. Variety of food could be improved. Staff are very friendly, excellent!
4.0
One of the most enjoyable Stays
The animation team is great
The food is Perfect
It’s so much fun for the kids as they were always in the aqua park
The sea beach is not to the level we didn’t stay there
The reception stuff is not to the level of all the other stuff
4.0
super hotel
4.0
No parking, bad bathroom
4.0
Bad communication with airport transfer services. 45 minutes to get someone to help with the luggage. Food is average and with no service. Buffet removes the food before closing hours and don’t help you with drinks or anytime. A few efficient employees, mostly slow.
4.0
The staff are 100% on point!
4.0
I like boll and staff and I feel good
4.0
The staff and the food were very bad and I don’t recommend anyone to go there , they were thinking that we were Americans and when they know that we are Egyptians they asked for more money!
4.0
Elevator is not working properly.No parking available.
4.0
your program is very bad not good not really respect client i go to hotel and no have a reservation and no can't to connect you customers service and you want only take a money
4.0
your program is very bad not good not really respect client i go to hotel and no have a reservation and no can't to connect you customers service and you want only take a money
4.0
The receptionist was helpful, he try to support me as much as possible, the only problem was the crowded and COVID rules are not fully enforced on the guests at the restaurants
4.0
The receptionist was helpful, he try to support me as much as possible, the only problem was the crowded and COVID rules are not fully enforced on the guests at the restaurants
4.0
Nice hotel with good service
4.0
Have not been here long enough to make an opinion
4.0
Have not been here long enough to make an opinion
4.0
احسن شئ في الفندق و اللي جعل الاقامة مثالية هي استاف العاملين بالفندق كلهم حقيقي علي طول بشوشين و خدومين جدا جدا و بالاخص استاذ اسامة في الرسيبشن و استاذ احمد و الشيف حسن في المطعم بجد رائعين و اهم حاجة عندهم راحة النزيل حقيقي بشكرهم اوي كلهم و اسفة لو نسيت حد ، الاكل حلو اوي و متنوع و السناكس برضة ، الانيميشن كويس جدا و الشاطئ حلو جدا و البحر ممتع ،
4.0
I planned to stay in sunrise aqua joy hurgada me and my wife for three nights from 7/3/2021 to 10/3/2021
After carful research and reviewing hotel photos I made the reservation through expedia
But when we arrived the hotel, we got shocked our vacation we waiting for months ruined
The main reason we came for the beach and snoring activity is faded , its not an open beach its marina for yachts and we cannot swim farther a very small part of the still water however the photos shows without any yachts and shows the open sea
I asked the receptionist to cancel or amend my reservation but he said you didn’t book from my side please get back to your booking agency
After a long way drive, I compelled to stay one night also to looking for another hotel so I start communication with expedia and they get back to hotel and amend my reservation to be one night will be deducted and refund me by the other two nights so the most of my stay there used to finish with expedia and looking for another hotel
When I am checking out the same receptionist told me your booking was cancelled at all and you must pay this night by cash here and with the same way I replied get back to the agency its already paid but he said we sent them an email and we waiting for reply and till then you cannot move out of the hotel
Me and wife got shocked are we under arrest till they reply after debates take over two hours, I call the police we need to move our second day getting ruined and the police came an
4.0
I planned to stay in sunrise aqua joy hurgada me and my wife for three nights from 7/3/2021 to 10/3/2021 After carful research and reviewing hotel photos I made the reservation through expedia But when we arrived the hotel, we got shocked our vacation we waiting for months ruined The main reason we came for the beach and snoring activity is faded , its not an open beach its marina for yachts and we cannot swim farther a very small part of the still water however the photos shows without any yachts and shows the open sea I asked the receptionist to cancel or amend my reservation but he said you didn’t book from my side please get back to your booking agency After a long way drive, I compelled to stay one night also to looking for another hotel so I start communication with expedia and they get back to hotel and amend my reservation to be one night will be deducted and refund me by the other two nights so the most of my stay there used to finish with expedia and looking for another hotel When I am checking out the same receptionist told me your booking was cancelled at all and you must pay this night by cash here and with the same way I replied get back to the agency its already paid but he said we sent them an email and we waiting for reply and till then you cannot move out of the hotel Me and wife got shocked are we under arrest till they reply after debates take over two hours, I call the police we need to move our second day getting ruined and the police came an
4.0
Staff was very polite and professional
Food was very good but it can be better
4.0
Staff was very polite and professional Food was very good but it can be better
4.0
Animation team was excellent and very helpful- Sayed and Sheriff at the bars and the head chef were outstanding.
4.0
The hotel is very good and the service was great and the staff is very friendly
4.0
The hotel is very good and the service was great and the staff is very friendly
4.0
Nice hotel to relax and stay, the beautiful beach almost surrounding everywhere, with a several nice pools , meals are great in quality , Recipes and service , finally it’s amazing place to relax and enjoy.
4.0
I enjoyed the aqua activities most
4.0
The staff polite and helpful - and all seems aware of the guidelines for managing safety for all.
However it seems that Covid has taken it’s toll - the overall rating was in line with a reasonable 3* hotel. This hotel was certainly not 5*
Phones did not work in the bedroom and bathroom. Air condition switch missing.
Dress code for the restaurant was written but not enforced. We were quite bemused when a staff advised that we “dress up for the a la cart”. On arrival at the restaurant there was no dress code and falls short of Reasonable attire.
The disabled facility did not fit for purpose as the wheel chair ramp was far too steep and presents a risk to users
4.0
The staff polite and helpful - and all seems aware of the guidelines for managing safety for all. However it seems that Covid has taken it’s toll - the overall rating was in line with a reasonable 3* hotel. This hotel was certainly not 5*Phones did not work in the bedroom and bathroom. Air condition switch missing. Dress code for the restaurant was written but not enforced. We were quite bemused when a staff advised that we “dress up for the a la cart”. On arrival at the restaurant there was no dress code and falls short of Reasonable attire. The disabled facility did not fit for purpose as the wheel chair ramp was far too steep and presents a risk to users
4.0
Amazing Family vacation
4.0
Over capacity and crowded
4.0
اسوء خدمة في العالم بشكل عام ، عند استقبالنا اخرونا للساعه ٤ حتى تسجيل الدخول للغرفة ثم كان يوجد خلل بالخزنه ولم يتم اصلاحه لليوم الثاني بسبب التطنيش المستمر من الموظفين والتسليك بكلمة حاضر وحاضر وثواني نكون عندك، والغرفة كانت ملاصقة لغرفة بها اولاد ونحن متزوجين جديد لذلك كان ذلك اكبر مصدر ازعاج وعدم راحة لنا، فقط الاكل تبعهم كان جميل جدا اما الخدمة بشكل عام فااااشله بكل ماتعنيه الكلمة ولذلك لاانصح احد به ولن اكرر زيارتي ابدا له
4.0
Fair
FAQs
How much does this all inclusive resort cost compared to others in Hurghada?
The average price for a rental in Hurghada is $46 per night. This rental is $121 above the average.
Is parking included with this all inclusive resort?
Parking is not specified as an available amenity at SUNRISE Aqua Joy Resort - All inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at SUNRISE Aqua Joy Resort - All inclusive. Enjoy the water!
Is SUNRISE Aqua Joy Resort - All inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SUNRISE Aqua Joy Resort - All inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and laundry.
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