I was completely dissatisfied and I want a refund: - dirty bathtub upon arrival - roach infestation - front door dead leaves piled up; back door opened into a dark filthy alley with two garbage dumpsters - no advance notice of renovation; hallway ceiling tiles missing and placed on hall way floor - no dining table - no patio furniture - thin, old towels -picture shows river and bridge view; but I got City view - inadequate response to complaint from Vector travel This was not up to Hotels.com standards and they should not be allowed to post in the future.

The setup of the room was good, but it was half cleaned and I found 3 roaches crawling aroundin the bathroom shower. The building is under renovation so there's going to be some noise which is fine by me . There also is no front desk or anyone to call if you need anything. I personally would NOT be returning here!!

The first room we got was not clean at all. We contacted the the staff by phone and got to see another room they could give us instead. The new room was better, but not very clean. Long hair in the bathroom, dust on surfaces and we had to was up all the dishes, before using it, and we had to say goodbye to the fantastic view over the river, we had booked. There are no furnitures on the balcony. We asked for the swimmingpool, as it was mentioned in the booking, but we were told, that the property didn't have that. False advertising as we booked the hotel on that purpose.

Everything was so nice! A lot better than what I expected for the price! The view off the balcony was off the top of a roof but you can also see the bridge so it was 100% worth it! The entrance doors locked at a certain time so it was very safe! Great area walking distance from everything. Only thing i would have to say is bundle up because i tried to cut the heat on due to them having the air on 60 when we walked in but it wouldn’t come on.

Bad part of town, very old unit, when attempting to shower..you got hot water at the faucet but when you pulled the diverter valve to use the showerhead, you only got cold water! Blinds were broken and unable to really close them..no curtains so no way to keep out the morning sun thus no sleeping in! Would really like some of my money back...including the almost $50 i paid for 2 days of parking! Never again.

Could use an update, but apartment was nice and clean. I have stayed here before without any issues. They were doing work in the building and it was very, very loud.

It was beautiful but in the last night we seen a roach … the place is under construction but that’s didn’t bother us . Over all loved the experience .

Loved our stay! Few issues, but overall our stay was comfortable and loved the place provided dishes because i dod cook fir my husband. The bed was comfortable and we loved it came netflix and cable ready. I think you can get a bigger ironing board, that very tiny board was a bit hard work to iron grown folks clothes. More for ironing kid clothes. However, we were very pleased and satisfied. The building is under renovation but still easy to move around. And the lobby building smelled really fresh and clean. Someone did urinate in the elevator, but we were leaving so we never cared of that. Saw a roach in the bathroom, saw small baby roaches in the kitchen in the sink area. Everything else was clean. Did find a cigarette butt on the balcony. Neither one of us smoke, but we got it up so we wouldn't be blamed or charged. We did take our own trash out to the chute and we rinsed our dishes and wiped down. Only tbing i wasnot satisfied with was our door handle was very loose and noticeable. Did feel too safe leaving our expensive things in the room. But, we did and everything was fine. Regardless of those issues I would definitely recommend this property as a great place to stay when traveling. We loved Memphis, loved the area also. And lastly, park in the parking lot across the street from the building. It was $12, security patrols the lot and you could enter the building quickly from the back door going through the hotel parking lot in the rear. We were definitely pleased!