Tru by Hilton Knoxville West Turkey Creek
4.2
Excellent(494 Reviews)Hotel in Farragut, TN
Reasons to book
Includes essentialsInternet / Wifi, Parking, Gym or Fitness Center and more
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About this hotel
Hotel with free breakfast, near Turkey Creek Shopping Center
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.
Recreational amenities at the hotel include a fitness center.
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Amenities
Internet / Wifi
Parking
Gym or Fitness Center
Map of Farragut, TN
Available Rooms
Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Roll-In Shower)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible (Hearing)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible (Roll-In Shower)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(494 Reviews)4.2
Hotel was clean, room was comfortable but the hotel is close to the extremely loud highway. Bring a white noise machine and it will be fine! Dogs running on the floors in neighboring rooms were loud, but the white noise helps with that too! Other than the loud noises throughout the night, the hotel was great! Convenient location, easy to get around from.
4.2
Had three interactions with desk staff. Every time I had to wait for the person working to get off their phone, get up from the couch they were sitting on and walk over to the desk. When I checked in, there were 2 workers sitting on the couches. They looked at each other like they were playing mental rock-paper-scissors to see who had to get up to help me while I just stood there.
4.2
Everything was ok except the pillows were flat.
4.2
Location
4.2
Had booked the property via hotels.com. The property is conveniently located, good breakfast and clean. The major issue in my case was that I was double charged - once by hotels.com and the property also charged for my stay. Be careful and check your credit card statements to ensure charges are correct for the stay
4.2
The desk staff are excellent employees. Their obvious care and concern that I be compensated for the filthy shower is much appreciated. They both left notes for the manager, who never bothered to reach out to me.
4.2
Around 8 pm when we got to Knoxville but before we checked into the hotel, I get a call from the hotel staff saying that our third party booking (hotels.com) shouldn’t have told us this hotel had availability because they don’t and they don’t have a room for me. This is a day after I booked and got a confirmation. Also, I could have checked in at 3pm that day so why were they just now calling me at 8pm. Anyway, apparently there’s no manager available for me to talk to. I tell the staff member that I want to talk to management and she tells me she will “try” to get ahold of the manager and the manager will call me back. The manager does not call me back. However, the staff member calls me back and tells me the manager has worked some things out and I now have a room. Once we got into our room it was very clean and we were pleased. Interstate traffic was extremely loud and a little annoying during the night. It actually woke me up several times. We will not be staying here again due to such terrible service. Also, this was not a hotels.com issue as I’ve used them for many years and this has NEVER happened.
4.2
The staff are untrained and not able to help with any issue. I was double billed for my stay and Hilton itself can't fix the issue. The actual hotel doesn't know how to fix the issue and is unwilling to even try. There is no manager at the hotel to speak to.
4.2
Clean property/rooms and great customer service, complimentary breakfast could be improved. There is construction near the hotel, so the sign to turn into the property is not very visible and property is on a busy street so it is a little difficult to turn in and out of the hotel. There is no restaurant onsite, but you can go across the street to the Aloft hotel for food and drinks.
4.2
The first room we were assigned was missing the privacy blackout blind. We were moved to another room that was ok, but the bathroom had obviously had water damage and floor tiles were no longer secure so they wiggled as you walked. Wallpaper was also peeling in the bathroom. The deadbolt on the door to the room was difficult to lock and unlock. It seemed to be slightly out of alignment. On the positive side, both rooms were quite spacious and handicapped accessible (although we didn't ask for that). Room was clean as well.
4.2
The service was great. The breakfast was not great. Overall 4/5 stars. Also, the water filter was out.
4.2
My only main complaint was the one-ply toilet paper that breaks too damn easily.
4.2
Easy access, easy parking, clean and safe area.
4.2
This was a great stay. The ev chargers were a nice surprise and added to convenience.
4.2
Everything was great
4.2
Room was a little small and there was no microwave or closet space. However…the coffee was always hot and available. Bonus points for flavored creamer options. The staff was friendly. The water was hot and the pressure was good (that’s a biggie for me). And the bed was EVERYTHING. I slept like a Queen. I would stay there again just to get a good nights sleep. Great value, especially for the price.
4.2
price and location
4.2
Room was near the interstate. Lots of highway noise.
4.2
Convenient off the expressway for a quick stay while traveling.
4.2
It’s a little on the plain side
4.2
Very clean and accommodating. I love the new soap/shampoo dispensers. Well staffed to answer any questions.
4.2
No microwave in the room, fridge on floor and too small to utilize, and limited desk space! For the $150 per night, and being an avid Hiltons Honors member, I was disappointed in my stay. I will mainly stay with Home 2 Suites by Hilton going forward.
4.2
Bed and pillows were not comfortable
4.2
The room was unbelievably small. Towels are very poor quality. Will not stay at a Tru again.
4.2
Great stay! Bed was comfortable, staff was great. Nice place to stay
4.2
The lady at check-in complained the entire time about us using a third party booking source instead of focusing on just checking us in. I had to call said third party customer service upon check-in to have them send over confirmation of payment. Overall just inconvenient experience.
4.2
Comfortable
4.2
Dirty sheets
4.2
if you like to stay out late and sleep in, beware housekeeping is very loud and you will get woke up around 9am due to banging, stomping, and slamming doors
4.2
Desk staff was very friendly & helpful
4.2
Polite staff. Clean.
Some semi noise from expressway.
4.2
Front desk staff was helpful.
4.2
For exterior noise, this is the loudest hotel in which I have ever stayed. The associates with whom I came into contact were kind and accommodating, though the room was small, uncomfortable, and noisy.
4.2
Bathroom shower was in bad condition, limited breakfast, no fruits or pancakes
4.2
When checkingvin the desk host called to mske sure the room she was giving us was 'ready'. She was advised, that it was. We travel with food in a cooler, when opening the fridge, there was food left in it. I did advise the desk.
Also, when traveling, we will not choose Tru agsin, there is no coffee pot in te room, and no microwave. These are an error on my part, i just assumed all hotels were equipped with these items. We carry food to heat at night, so we dont have to go out once we stop.
4.2
Morning staff not helpful or friendly. Our room mirror looked disgusting. I did take a picture. The other room I reserved has poop splattered on the wall .
4.2
The hotel is very pretty, safe, and the front desk staff were extremely friendly. There was a soda lid on the floor and a dirty handprint on the bathroom door so i did question the cleanliness
4.2
Excellent
4.2
Nice stay and great staff. Will stay again.
4.2
I continually stay at this property when I am in town for business. Its very convenient and I always feel safe there.
FAQs
How much does this hotel cost compared to others in Farragut?
The average price for a rental in Farragut is $99 per night. This rental is $10 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru by Hilton Knoxville West Turkey Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru by Hilton Knoxville West Turkey Creek pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru by Hilton Knoxville West Turkey Creek?
We found 3 amenities for this rental. This includes internet / wifi, parking, and gym or fitness center.
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