Hyatt Place New York / Chelsea

Down comforters, pillowtop beds, in-room safe, individually furnished

4.1 / 5.0

Excellent(1,902 Ratings)

Hotel in Midtown, NY

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Midtown, NY

Nearby attractions

Empire State Building

0.5 mi

Bryant Park

0.9 mi

Available Rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 180 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 180 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, City View

2 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed with Sofa bed, City View

1 King • 1 Sofa • 180 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Hyatt Place New York / Chelsea

$$$$

4.1 / 5.0

Excellent(1,902 Ratings)

Hotel in Midtown, NY

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Midtown, NY

Nearby attractions

Empire State Building

0.5 mi

Bryant Park

0.9 mi

Available Rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King • 180 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 180 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, City View

2 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed with Sofa bed, City View

1 King • 1 Sofa • 180 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(1,902 Ratings)

2.0 / 5.0

Dec 2024

The hotel is in a great location, staff was friendly and helpful. Elevators get quite jammed during busy hours, so you have to plan ahead. Rooms a little tight but I think that’s expected in most NYC properties as well as a steep price point. An overall very good experience either way.

2.0 / 5.0

Dec 2024

The hotel has a fantastic location, making it ideal for exploring the area. While the room was smaller than expected, it was comfortable and featured a generously sized bed. Breakfast, however, was a chaotic experience due to the limited space in the dining area for such a large hotel. After our first attempt, we chose to take food to our room, and it wasn’t something we felt eager to wake up for again. The elevators were often busy, resulting in long waits, though being on the third floor allowed us to use the stairs easily. Noise was not an issue despite our room being at the front of the building. Overall, the hotel offers comfort and convenience, but better dining arrangements and elevator efficiency would improve the experience significantly.

1.0 / 5.0

Dec 2024

Had to walk down 21 flights of stairs two days in a row because the elevators can’t handle the traffic. Waited 20 minutes before I finally gave up and took the stairs. Took a cold shower because there was no hot water in the morning during the morning rush. The free breakfast isn’t bad, but there’s not enough seating so there are people just standing around with plates of food and nowhere to sit. For what I paid for this room (NY in December) it was rather disappointing. Should have paid a bit more and avoided the issues.

1.0 / 5.0

Dec 2024

Very disappointing stay. The staff is wonderful but the hotel does not use enough people to service all guests. We did not have hot water on any of the 3 mornings we stayed there. We told them about the first day, and it was fixed in about 30 minutes, second morning the same thing happened but we made do and told the hotel about it, they assured that they will take care of it, but on our third and last morning again no hot water, this time we could not overlook it as it was very cold. it took an hour to get it working, 3 visits from 2 engineers. Rooms are very small without any place to store belongings, like shelves or drawers, making it impossible to get room cleaned, since were living out of our bags. 4 elevators are not enough for the 40+ stories and getting out for the hotel in the morning was very difficult.

2.5 / 5.0

Dec 2024

+ very good location + may borrow an umbrella if raining + good room condition - small breakfast area

1.5 / 5.0

Dec 2024

Breakfast zone too small and too crowed at all times. Food options very limited. No hot milk and at all and just a microwave for all guests

1.5 / 5.0

Nov 2024

The elevators are space too far apart-can’t tell which one is arriving. Was advertised as happy hour yet my drink cost regular price. My room was in a corner where I had to squeeze past linen cart.

1.0 / 5.0

Nov 2024

We were there for two nights no one clean the room or refresh the room for the whole time

2.5 / 5.0

Nov 2024

Good location for my business trip and hotel had free breakfast with a large selection and the Placery is a great spot to relax at or catch up on some work.

2.5 / 5.0

Nov 2024

Very nice staff very helpful immediate response is if you need something everything was eating tidy good location very quick to get Ubers or taxis got an upgrade and had a beautiful view of the city was lovely

0.5 / 5.0

Nov 2024

The door for linen chute was broken, it was slamming violently loud through out the day. It was extremely difficult to sleep with the level noise. When raised my concern to the hotel manager. He promised to send a technician to fix the chute. But it was not fixed. I was sleep deprived the entire stay. It was an uncomfortable stay with poor customer service.

1.5 / 5.0

Nov 2024

Halls very narrow and unable to use mobility scooters in Halls and my able to get on elevators without getting off mobility scooter and maneuvering around . Also not able to get it inside room without same issue. Front desk staff very unhelpful. Wrong room type I reserved king and ended up with two queen beds. Very hard to get comfortable temp in room. Thermostats locked into temp range. No way for mobility impaired person to get into breakfast area. Very difficult to get into or out of building with mobility scooter/wheelchair if you have no one with you as there are no auto doors and you cant fit in roundabout door.

2.5 / 5.0

Nov 2024

Amazing spot and friendly costumer service

0.5 / 5.0

Nov 2024

Beware. Hotel will over charge your amenities/incidentals (e.g minibar, water bottles, etc. Make sure to check your card after you checkout. They will make it very hard for you to get your refund.

2.5 / 5.0

Nov 2024

Incredible hotel in a central location. The hotel offers a free breakfast that was amazing compared to most hotel breakfast with lots of options

2.5 / 5.0

Nov 2024

Comfortable room with an amazing view. I was told that there was a $100 deposit that would be released upon check out but that wasn’t the case. When I went to check out, I was told it would take 7-10 business days to get the $100 back. I was NOT happy about that. Also, my points did NOT transfer into my account for my stay even after 72 hours. I had to contact Hyatt through email and still waiting for my points to transfer. Very disappointed.

2.0 / 5.0

Nov 2024

Hotel room was big for New York city standards. The staff were friendly and helpful. There was 4 lifts, you would sometimes need to wait which is to be expected but the most annoying part was at reception level you could see which lift would arrive first, but on the floor level you couldn’t tell. As someone with limited mobility it was often a race to enter the lift before the door closed so that could maybe be improved. The room came with free breakfast. As a vegan I found it an appalling choice. Fried potato cubes and fruit. There was oat & almond milk for coffee/tea but the food selection should really be better for NYC in 2024! Location was perfect.

2.5 / 5.0

Nov 2024

We were especially pleased with the gallery hosts at the front desk. Catherine and Sofhna (?) were especially helpful in finding us adjacent rooms so we could baby-sit our grandson.

2.0 / 5.0

Nov 2024

Served its purpose. Rooms very small. Elevator service quicker than advertised. Terrace covered by a translucent canopy and this no view of the street/sky/canyon. Breakfast no better than at a Best Western. Congenial staff. Bus shuttle to airport a bonus.

1.5 / 5.0

Nov 2024

Air condition is very noisy , room is clean.. Our room view is bad

1.5 / 5.0

Oct 2024

This hotel was pretty fine for what I needed. Location is superb. My room was very small (great view, though) and had a wardrobe/hanging space of around 6 inches only. Not one single drawer in which to unpack anything which made it feel even more cramped. Rooms very clean, bathroom decent though again, no drawers. Hotel breakfast was ok, repetitive and hot food was only ever warm but it did the job. The main issue with this hotel is the elevators. Absolute nightmare. I gave up and used the stairwell which was manageable as I was tenth floor, would have been impossible on the high floors.

2.0 / 5.0

Oct 2024

Average

2.5 / 5.0

Oct 2024

Great location, friendly and helpful service, and nice accommodations. I received a complementary room upgrade which provided me with an incredible view. Nice to have a full breakfast spread included as well. Highly recommend.

1.5 / 5.0

Oct 2024

Elevators are an issue...walked down 21 flights of stairs to not be late for a meeting. Food is mediocre and no lotion etc in room for the price is crazy

1.5 / 5.0

Oct 2024

The elevators took over 20 minutes. One wasn't working. Ended walking down from floor 23. The bathroom was too small, toilet paper right next to toilet. Had to lean to the side to get toilet paper off the roll. We had a bed with an additional.pull out. There was no place to open your luggage, without them having to crawl over the bed to move around.

2.5 / 5.0

Oct 2024

After reading a lot of reviews I was a bit skeptical about booking this place. However, don’t let reviews discourage you. Each person has a different experience but mine was good. The room was spacious for New York, the breakfast was great (again, it’s New York and most hotels don’t even offer breakfast), the staff was amazing and the place was clean. The only thing I’ll say is that the elevators really do take a really long time, we found ourselves using the stairs a lot, but off course if you are super high up it’ll be hard to do that. Overall, great hotel and super well located for sight seeing.

2.5 / 5.0

Oct 2024

Love the location, the rooms, and the employees! Everyone is so nice and accommodating. Yes, the elevators can take a little extra time during peak hours, but it’s manageable. I had several instances where the elevators were really fast in the middle of the day.

2.5 / 5.0

Oct 2024

All good

1.5 / 5.0

Oct 2024

Clean and well situated with friendly staff. The elevator situation is terrible, with guests regularly waiting upwards of 20 minutes for an elevator.

2.5 / 5.0

Oct 2024

We stayed her many times before. It’s always offered great value! Nice place! Only criticism is the air conditioning is too loud.

2.5 / 5.0

Oct 2024

Hyatt Place Chelsea is in a great location - walking distance to Penn/Moynihan station, multiple subway lines, Chelsea Market and there are many restaurant and bar options nearby. The room was small, but that’s expected in NYC, but was very comfortable. Great view of midtown from 35th floor. Would definitely stay here again!

2.0 / 5.0

Oct 2024

one night stay, good location, fantastic view, comfortable and clean. one lift not working and computer issues on check in but helpful reception staff

2.5 / 5.0

Oct 2024

Stay was great. Staff were helpful and friendly. I often stay at the Hyatt whichever country I’m in and the standard has remained great.

1.0 / 5.0

Oct 2024

Very well situated with walking distance to all places of interest ( midtown, broadway, Chelsea, village etc). Hotel staff are very friendly and helpful. The low rate we give the hotel is because they have a constant issue with one of the elevators which is not being fixed for a long time ( at least a week). You can spend more than 20 minutes waiting! Also room are very small and there is no hotel lobby at the entrance.

0.5 / 5.0

Oct 2024

Vibrating noise coming from the air conditioner unit all night. We turned the unit off and still hear the vibrating noise. Couldn’t get downstairs from the 14 th floor. We waited 20 minutes and then decided to walk down 14 flights of stairs. When we tried to get back upstairs it took us 15 minutes. They need to do something about these elevators.

1.0 / 5.0

Oct 2024

Great location, with friendly staff, reason for lower rating was the excessively loud air conditioning system which made it very difficult to sleep in the hotel room. Even with the AC Unit turned off at nighttime (which was also not ideal) the unit would continue to make loud, disruptive engine-like noises. We stayed five nights, and having brought it to the attention of staff on Day 4, an alternative room was proposed or the noise to be fixed, but no such effort was made. Unfortunately would not stay again, and would not recommend.

2.5 / 5.0

Sep 2024

thank you Julian, for giving us a room on the 35th floor. Being from South Dakota, this was the best view of NY. The employees were all so friendly and helpful. Me and my daughter enjoyed our stay.

2.0 / 5.0

Sep 2024

This Hyatt Place was very close to where I was seeing my family in NY. I was a little surprised at how small the room was but it is NY and it actually worked perfectly. There is a little fridge, comfy bed and cool view. My only issue was air did not go below 68°, it was hot and was walking a lot. Usually its fine but like an option for hot nights. Cleaning and front desk staff were very nice and helpful. Tried to add photos but not working.

1.5 / 5.0

Sep 2024

The location of the hotel is very good, and the facilities are new and well designed. Staff was nice. But the room was very very small. It was even difficult to use our suitcases; there was a tiny closet and no drawers. But the included breakfast was very disappointing. Scrambled eggs from a box, ice cold, some sort of ham-like stuff, and pancakes that were so old and cold they cracked in half. Coffee urn was empty. Reminded me of the worst breakfasts in a $35 highway motel, In New York, one expects something a bit better.

0.5 / 5.0

Sep 2024

Disappointed in the check in as they told me they would text me when room was ready .

FAQs

How much does this hotel cost compared to others in Midtown?

The average price for a rental in Midtown is $292 per night. This rental is $162 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hyatt Place New York / Chelsea. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hyatt Place New York / Chelsea pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hyatt Place New York / Chelsea?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.

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3.0 / 5.0

Average(1 Rating)

Manhattan Studio with kitchen

Hyatt Place New York / Chelsea

Hotel in Midtown, NY

Reasons to book

About this hotel

Amenities

Map of Midtown, NY

Nearby attractions

Available Rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds

Room, 1 King Bed with Sofa bed

Room, 2 Double Beds, City View

Room, 1 King Bed with Sofa bed, City View

Hyatt Place New York / Chelsea

Hotel in Midtown, NY

Reasons to book

About this hotel

Amenities

Map of Midtown, NY

Nearby attractions

Available Rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Double Beds

Room, 1 King Bed with Sofa bed

Room, 2 Double Beds, City View

Room, 1 King Bed with Sofa bed, City View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Midtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hyatt Place New York / Chelsea pet friendly?

What amenities are available at Hyatt Place New York / Chelsea?

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