Casa del Jaguar Beach Hotel
Hotel in Isla Mujeres
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
On beach with outdoor pool for sandy fun near North Beach
Catch some rays at the beach or spend the day relaxing at Casa del Jaguar Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Change of towels is available on request.
Casa del Jaguar Beach Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool.
Catch some rays at the beach or spend the day relaxing at Casa del Jaguar Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Change of towels is available on request.
Casa del Jaguar Beach Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Hot tub or spa
Garden
Map of Isla Mujeres
Available Rooms
Junior Suite
1 King • 538 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms
1 King • 2 Single • 753 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Master Suite
1 King • 646 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience.
The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently.
The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning.
The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive.
The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient.
I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
2.5 / 5.0
Great place!
1.0 / 5.0
The property is old and needs renovation
But the real issue was the super loud music the hotel beach bar and those around would play the whole afternoon, impossible to relax
And not to mention all the boats coming from the mainland, all of them parking in front of the hotel laguna literally obscuring the nice panorama you would see
5.0 / 5.0
Beautiful hotel, clean and quiet
That’s what I’m looking for vacations
5.0 / 5.0
The beach front was amazing the food & drinks were great. They cleaned the rooms really good and the front desk people were really nice and helpful.
5.0 / 5.0
Great stay!
5.0 / 5.0
Great place! Very clean! This place was walkable to all restaurants and shops !!
2.5 / 5.0
Beautiful room, very clean and in good taste. Patio was nice but weather was too hot to enjoy as it had no shade.
Service overall was good but some mediocre/inconsistent service in restaurant that provided breakfast. Great location and easy access to activities and food/drinks in town. I would book again.
2.5 / 5.0
Amazing!
1.5 / 5.0
Overall the staff was good, especially in the evening. Twice I went to the bar in the early afternoon on two different days and was ignored. Both times I sat for 10 minutes then finally gave up and left. Swimming pool is very cold, which explained why nobody was in it during our entire 7 day stay. We paid $600 a night for this hotel, and it was not all inclusive. The overall service didn't match the price, especially at check out. We were charged for 2 tiny cans of Pringles and three bottles of water. We explained that there were not two cans of Pringles in our room when we arrived. The clerk looked at us like we were idiots and charged us anyway. Additionally, when we arrived we were told that water and coffee in the room was included. We were charged for 3 bottles of water anyway. When we asked why, we were told that only the refillable glass bottle waters were included, not the cheap plastic bottles. We explained that that was not what we were told. Again, a blank stare that insuinated we were stupid or attempting to scam them. So, we were charged $29 for 2 tiny cans of Pringles and 3 cheap, plastic bottles of water. It left a really bad final impression of this very expensive hotel.
We visit Isla at least once a year, often twice. This hotel could have earned our repeat business. Unfortunately, it failed to do that.
5.0 / 5.0
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
1.5 / 5.0
This was a special family trip. Our flight arrived late and we were rushing to get to the hotel before 10:30pm, because that was the closing check-in time. We finally got to the hotel at 10:20pm, but NOT A SOUL was in sight, no one was at the front desk to greet up, no email was sent with any instructions or at least a phone call, NOTHING. We finally notice on the side of the counter some sheets of paper with my name, and the fobs for our room. But where was the actual room, no further instructions were provided! So there we were, wandering aimlessly at night trying to figure out where to go! We finally located our room but no one was available to support us with our heavy luggage! No one even assisted when when we left in the AM several days later!
Once inside, the room was immaculate and beautiful, the balcony was the perfect setting and we had a hammock. No complaint about the actual room, location, and access to beach front lounging. But when it comes to the service, I was beyond disappointed, I was disgusted that the staff would be so cold and unfriendly! They pride themselves in having a multilingual staff, but they sacrifice actual customers service by getting non-locals to work here. The friendliest staff were the cleaning staff.
Their prejudice and judgment of us determined their treatment and utter disregard for us and our stay, perhaps if we were white and privileged we might have received better service, which is a shame in my own country of Mexico!!!
5.0 / 5.0
Relaxing place to stay, next to the beach, great food and easy to get there.
2.5 / 5.0
great stay!!!
5.0 / 5.0
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
5.0 / 5.0
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
5.0 / 5.0
First class operation! Fantastic staff. Great food
2.5 / 5.0
From the minute Diego checked us in until he checked us out our stay was nothing but wonderful! The hotel is really neatly decorated, the best beach in Isla, the food is very very good!! We were so impressed with cocktails and food that we ate almost all meals at the hotel. Very detail oriented!! The service is superb! I can’t say enough about how much we enjoyed Casa del Jaguar!!
5.0 / 5.0
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
5.0 / 5.0
The staff was absolutely amazing! They were very helpful and prompt when you asked for something at the restaurants, housekeeping or at the front desk. The food and drinks at Oceanus were so good! The rooms were clean and the a/c worked great! The location was absolutely amazing. The water along the beach is incredible, waist deep and so blue. The location is also within walking distance to shops, restaurants and bars.
5.0 / 5.0
It was a great place especially if you want to be literally right next to the beach front. If you can be in the second level for a nice view of the Caribbean Sea. One thing I would change is the naming of the different rooms that they offer. For example the Junior Suite room and the Master Suite room size looked the same however the main difference is the quality counter space and closet is much nicer compare to the Junior Suite. Another thing is the Master Suite has more option on the Free breakfast hence the color difference on the room key ribbon. It would have been nice if they gave at least one free cocktail per day you stay. Also for those who stay at Casa del Jaguar you can use the amenities at the other hotel Na Balam across from this hotel which I didn’t know until two days before my check out of the hotel. Overall the staff their were amazing and I highly recommend this place. Also it’s about a 12 minute walk from the ferry terminal Ultramar.
4.0 / 5.0
Room was clean and comfortable except beds are very hard
Breakfast included was very good
Beach is beautiful
2.5 / 5.0
This hotel is small and neat. It is on the end of the island so not a lot of extra traffic. There is a bar on the beach that plays loud music, but stops around 6-7pm. They have beach beds reserved only for hotel guests so you don’t run out. Loved the staff!
5.0 / 5.0
Quiet cute little place. The area is quiet after the beach clubs close around 7/8PM. There are bars, restaurants, and shopping a few minutes walk away. Staff is very friendly and welcoming.
Only complaint is that the doors are loud when they close. Might be worth putting a little foam on the frame so you don’t hear your neighbors coming and going so clearly.
5.0 / 5.0
It’s a wonderful place to stay on isla mujeras. Very comfortable and the location couldn’t be better.
2.5 / 5.0
👍
2.5 / 5.0
Overall an excellent experience and we will return. Breakfast service was slow each morning. Had to always ask for refills. Carlos on the Beach staff along with Marco and the lady from Argentina at the front desk were amazing.
1.0 / 5.0
I had two girls with me. They forced me to rent a separate room for one of the girls even though she had no intention in sleeping in the other room. They discriminate against threesomes. They refused me paying an extra fee for the second girl. So I had to pay another thousand dollars US For a second room that we never wanted or used.
5.0 / 5.0
Lovely property, attentive staff and always available to help. Quiet street. Will be my go to in town place to stay. PS. All the best restaurants are a short walk away.
5.0 / 5.0
We loved everything about this hotel! The location cannot be beat, the rooms are spacious and clean, the beach clubs have some of the best food on the island (a special shout out to Oceanus for their incredible dinners), the pool and beach areas are lovely and the staff is exceptional. Kudos to the management team for putting together such an amazing group of people. If you like large all inclusive hotels this is not your place but if you want an upscale boutique hotel that caters to your every need and treats you like a VIP check this one out!
2.0 / 5.0
Nice property in a great location on North beach in Centro Isla Mujeres. Easy access to the beach, with a really nice small pool that was also right on the beach. The beach itself has day beds, and is pretty busy. Room was okay, maybe a little dark but nice modern decor and pretty comfy. Staff, especially Lucia at breakfast was, awesome. Good food and drinks available for a cost at lunch from the Oceans Beach Club on site. I would stay again if visiting the Island.
2.0 / 5.0
Nice property in a great location on North beach in Centro Isla Mujeres. Easy access to the beach, with a really nice small pool that was also right on the beach. The beach itself has day beds, and is pretty busy. Room was okay, maybe a little dark but nice modern decor and pretty comfy. Staff, especially Lucia at breakfast was, awesome. Good food and drinks available for a cost at lunch from the Oceans Beach Club on site. I would stay again if visiting the Island.
2.5 / 5.0
We took a Feb escape to Mexico. In the past we had usually gone to the larger Caribbean islands but we took a chance on Isla Mujeres and loved it. Casa del Jaguar is a small hotel with a perfect location to the best part of the beach. We walked right out our back door to a beach club where we were well taken care of. The hotel is friendly, modern and well kept. We plan to go back
2.5 / 5.0
Awesome staff
2.5 / 5.0
The property is beautiful! Located on the beach of the iconic Playa Norte. I was more than ok not having beach views because the garden is so gorgeous and the walk to the sand was probably 20 seconds from my room.
Service was very accommodating and the beach club was everything you needed to lay out for an entire day! Highly recommended. Water at night takes 5 minutes to get hot, and the Wifi rarely worked in our room. Bed sheets kept coming apart to show the actual mattress. Housekeeping tried fixing but couldn't figure it out.
Other than that its paradise and little things don't matter as much!
2.5 / 5.0
The property is beautiful! Located on the beach of the iconic Playa Norte. I was more than ok not having beach views because the garden is so gorgeous and the walk to the sand was probably 20 seconds from my room. Service was very accommodating and the beach club was everything you needed to lay out for an entire day! Highly recommended. Water at night takes 5 minutes to get hot, and the Wifi rarely worked in our room. Bed sheets kept coming apart to show the actual mattress. Housekeeping tried fixing but couldn't figure it out. Other than that its paradise and little things don't matter as much!
FAQs
How much does this hotel cost compared to others in Isla Mujeres?
The average price for a rental in Isla Mujeres is $193 per night. This rental is $591 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa del Jaguar Beach Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa del Jaguar Beach Hotel. Enjoy the water!
Is Casa del Jaguar Beach Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa del Jaguar Beach Hotel?
We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, hot tub or spa, and garden.
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