The Ritz-Carlton, Mexico City
Hotel in Mexico City
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury Mexico City hotel in Reforma with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Mexico City
Available Rooms
Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)
1 King • 409 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)
1 King • 710 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, City View
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed, Non Smoking, City View
1 King • 431 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)
2 Queen • 441 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
10.0 / 10.0
This property is amazing! The views were stunning and the service is first class.
10.0 / 10.0
Excellent service
10.0 / 10.0
Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
10.0 / 10.0
Great experience!! I would come back every single time! One of the best locations in the city.
10.0 / 10.0
Great hotel
10.0 / 10.0
Great time
10.0 / 10.0
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
8.0 / 10.0
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
10.0 / 10.0
Great location! Staff is very attentive!
10.0 / 10.0
Just top!
10.0 / 10.0
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
10.0 / 10.0
Amazing device beutiful hotel
10.0 / 10.0
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for.
Muchas gracias por todos!
10.0 / 10.0
Very nice hotel, great rooms, excellent service, and good restaurants.
10.0 / 10.0
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
10.0 / 10.0
We had a great experience at the Ritz.
10.0 / 10.0
Amazing property and location. Great views everywhere.
10.0 / 10.0
Amazing property
10.0 / 10.0
Safe, clear, very friendly staf, good breakfast.
10.0 / 10.0
Love the hotel
5.0 / 10.0
panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious
2.0 / 10.0
After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed!
6.0 / 10.0
Is nice but not convinient
Too many elevators to get to your room
It is confusing
5.0 / 10.0
The perfect hotel! So beautiful! I was blown away by our room. Spectacular views!
Ridiculous. I can’t wait to return
10.0 / 10.0
t
6.0 / 10.0
Appreciated the effort but needs to up its game and try harder. Lots of details that leave me wondering...
5.0 / 10.0
Outstanding service. Friendly team members. Clean. Best experience for our 10 year anniversary. Beautiful decor and hotel.
10.0 / 10.0
Loved the hotel
10.0 / 10.0
Amazing staff, super friendly
10.0 / 10.0
The accessibility control into the building is unique and quite an innovation simply classic.
10.0 / 10.0
Always taking care of details.
5.0 / 10.0
The Ritz-Carlton is an amazing hotel with amazing staff. Everyone was so friendly and kind. Very genuine. I was amazed! Spa was amazing, Restaurant and Bar-amazing. Of course, it is very expensive. But, it was worth every penny! I felt very safe, as well.
6.0 / 10.0
Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park.
10.0 / 10.0
Great service
8.0 / 10.0
Great property that is central but less walkable. Surrounding neighborhood is more business than pleasure.
6.0 / 10.0
We were pretty disappointed in the cleanliness of our room. It was not properly cleaned when we checked in and we had to ask for housekeeping to come to clean our room a few days into to our stay.
On-site amenities were great and room service was fantastic. Best in room dining we have had, ever. We were impressed that they gave us a time that it would arrive (in less than 30 minutes) and was impeccably presented.
Staff was super friendly and attentive but would recommend stepping up the housekeeping services to match the rest of the top tier service.
10.0 / 10.0
Excellent property.
10.0 / 10.0
Exceptional staff
10.0 / 10.0
Beautiful view
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $92 per night. This rental is $624 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Ritz-Carlton, Mexico City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ritz-Carlton, Mexico City. Enjoy the water!
Is The Ritz-Carlton, Mexico City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Ritz-Carlton, Mexico City?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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