The property is very well located, just over 1 km from history's center of Lugo. It is a very pleasant walk.

I liked the hotel and its bar/restaurant. The room was really beautiful and very clean. Staff was helpfull. I give 5 stars when there are more facilities like a gym. But for the rest extremely nice and will make an extfa recommendation for the kitchen.

Excellent hotel close to Lugo centre

Staff was so great

Excelent

Very nice and clean, nice area, very friendly and helpful staff.

Wow! The staff at this hotel exceeded all my expectations! I have traveled quite a lot in my 63 years both professionally and personally) but I can’t remember when I have been so well treated and helped! My wife and I were walking the Camino in Spain and why wife was struggling with shin splints. We decided we should take a day off from hiking to help her recover. Because of the language issues (I don’t speak Spanish) Emidio at the front desk helped me make all the necessary changes to our itinerary to allow us to stay an extra day. Whenever I came to him with an issue (unrelated to his hotel) he would simply say - “no problem” and help me until my issues was solved! Alejandro and Manuel at the bar were extremely friendly and accommodating as well. In fact, while at the hotel, I interacted with at least 6 hotel staff and they we all great! I don’t if this is unique to this just Mercure but I will definitely be more predisposed to look for Mercure option for future travels because of this experience!

Beautiful, comfortable and new hotel 10 min walk from the historical centre.