Sensory Park Urban Hotel
4.5
Excellent(41 Reviews)Hotel in Phnom Penh Province
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with free breakfast, near Royal Palace
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a steam room, a rooftop terrace, and coffee/tea in a common area.
Change of towels is available on request.
Sensory Park Urban Hotel offers 78 air-conditioned accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool and a steam room.
An outdoor pool, a restaurant, and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a steam room, a rooftop terrace, and coffee/tea in a common area.
Change of towels is available on request.
Sensory Park Urban Hotel offers 78 air-conditioned accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Phnom Penh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a steam room.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Garden
Map of Phnom Penh Province
Available Rooms
Standard Double Room
1 King ⢠213 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room
2 Single ⢠213 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Double Room
1 King ⢠226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Twin Room
1 Single ⢠226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Club Double Room
1 King ⢠323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(41 Reviews)4.5
Very kind and accommodating staff who allowed me to check in early n check out slightly later due to my flight being at 630pm.
Lovely room n shower. Everything worked well and breakfast was hearty enough. Love the beehoon soup - had it every morningđ
4.5
The staff were amazing! Very helpful and communicate well, from the front desk, room service staff, restaurant and even security staff. I had an overall enjoyable stay. The hotel's location is very convenient for moving around, getting taxis and even walking short distances to malls, restaurants and other businesses.
4.5
Everything was perfect. The only thing I didnât like was that, in my opinion, the a/c wasnât cold enough in the room
4.5
Great
4.5
Great hotel
4.5
Nice and clean hotel
4.5
My first stay in this hotel was June last year. Itâs clean and new at that time. But the level of cleanliness declines rapidly. The chair is full of shoes marks and the carpet is dirty. But I have to give compliments to the staff. They are polite and helpful.
4.5
Hotel organised pickup from airport worked well. ($15) for return grab and PassApp were much cheaper (about $8).
Reception was ok but concierge canât make restaurant reservations.
Club room was spacious but cleaning was not up to scratch. Air con worked well but was noisy. Wifi dropped out and slowed down at times.
Bed was comfy. The club lounge is closed. The restaurant has great ice cold beer and does the best beef lok lak we had in our 10 days in Cambodia. But the weâre short of ingredients and some dishes/wine werenât available.
At checkout the had to confirm I had paid through hotels.com lucky I had print outs. Why couldnât that have been sorted earlier? It all worked fine in the end.
Location is good with a few decent restaurants in walking distance. S21 is also walkable. Central market would probably require a tik tuk. PassApp generally gets lower fares than grab. But try both.
Our room also smelled of stale cigarette smoke.
Overall ok but I think Iâd look elsewhere for next time.
4.5
I booked a "club room" expecting the full club experience. However there is no club experience here, apparently it's "coming soon". So I paid more money for nothing. I was able however to get a late checkout which was nice. Also we were upgraded to the suite room which we appreciated, so I understand they tried to make us happy. And what I didn't tell them as.i was so tired of complaining that trash was under the sink in the upgraded room. I just didn't have the heart to complain anymore. Breakfast is ok. Sorry but if we ever returned to phnom Penh I would choose a different hotel.
4.5
This feedback might get deleted but it needs to be said. There is a thief at this hotel. And the date my money was stolen/ replaced with fakes was Tues Jan 10, 2023. I asked to see the footage but the CCTV camera footage and the door lock caputure cards times and dates were so different that it confused us and wasted our time. I didn't even get to check the rest of the day. If this gets to higher level personel please look into Tues Jan 10 between 9am to 11am & 2pm to 6pm.
Also more disgusting was the outright lie that the General Manager of your Hotel told me. When I relized I couldn't get anywhere watching the CCTV footage and door capture times as the discrepancy were so great. In the end I was uncomfortable and felt unsafe to continue staying at your hotel. I wanted to check out.
When I asked if he could refund me for the days after I checked he said they could do nothing and I needed to go through my booking agency. I got a receipt of checking out of your hotel as of Jan 16th. I paid in full from Jan 9th to Jan 22nd for $60/night. And only asked for the refund for the remaining days.
So I contacted my booking agent and they contacted your hotel to get my refund for the balance of my stay. The agent said YOUR hotel would only honor the original contract.
Was this the absolute outcome regardless of what we found on the video tapes???... I have serious doubt about your hotel. The General Manager just say I needed to go through my booking agent to get me to leave
4.5
This hotel has been exceptionally accommodating. The staff are great friendly and supporting of any issues. Rooms are always cleaned everyday.
4.5
Great staff. Great facilities and great breakfast.
4.5
I'm mostly satisfied with staying at this hotel. Breakfast was good and stuff was friendly. The only thing is that I asked laundry and all clothes folded so as to pack easily when leaving next day. But they were not folded. I claimed and got some discount.
4.5
Out of four hotels booked this by far had the best mattress. Lovely pillow top that made sleeping enjoyable. Breakfast was more than ample just some attention to detail like putting out stale french sticks.Staff accommodating and friendly
4.5
This was an excellent choice, it is very clean, modern and the food at the restautant on the 16th floor was fantastic. Everyone was very friendly and helpful, I thought I was at a Marriott! a very high 10 score for me!
4.5
This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte (they offer both western and Asian options) on the 16th and the views are incredible. The bed is so comfy(this is rare in SEA), all linens & bedding is white. They have have a robe, slippers and ironing board in the closet. There were even toothbrushes, soap, shampoo and extra hand towels.
It is situated in a good area that is close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc).
The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & paper towels so people can wipe down the machines after use. The pool is also very nice and clean.
4.5
nice location ,walkable to many cafe restaurants.
4.5
This is a new hotel which is why it does not have many ratings but it is beautiful! Breakfast is served ala carte on the 16th and the views are incredible. The bed is so comfy, all linens & bedding is white. They have have a robe, slippers and ironing board in the closet.
It is situated in a good area close to many food places and walking distance (30 mins max) to many attractions (Tuol Sleng Museum, Central Market, Mall, etc).
The staff was so nice and friendly. The gym was clean, the only suggestion is to leave disinfectant & towels so people can wipe down the machines after use. The pool is also very nice and clean.
I will be leaving a review on Google with a video of the hotel.
4.5
Shower window was awesome!!!!
4.5
Modern and clean hotel. Staff was nice and friendly. Has all the amenities a top hotel would have (including a steam room and sauna!). Breakfast was included and was good. You cannot beat the value you get from this hotel for the price. Even if the price of this hotel was similar to the âmore expensiveâ hotels, I would probably still stay here!
FAQs
How much does this hotel cost compared to others in Phnom Penh Province?
The average price for a rental in Phnom Penh Province is $39 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sensory Park Urban Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sensory Park Urban Hotel. Enjoy the water!
Is Sensory Park Urban Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sensory Park Urban Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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