Global Luxury Suites White Plains
Apartment in White Plains, NY
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a seasonal outdoor pool and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include designer toiletries, hypo-allergenic bedding, laundry facilities, and a freezer.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Dishwasher
TV
Map of White Plains, NY
Available Rooms
Luxury Studio Suite, 1 Queen Bed with Sofa bed
1 Queen • 1 Sofa • 422 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Luxury Apartment, 1 Queen Bed with Sofa bed
1 Queen • 1 Sofa • 600 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Luxury Apartment, 2 Bedrooms, 2 Bathrooms
2 Queen • 1 Sofa • 1050 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 10.0
Communication with terrible. The floors weren't clean, the toilet seat was wobbly, tub didn't drain and towel bar was broken. Our key fobs didn't work so we couldn't access other areas and needed the code to enter each time. The garbage disposal didn't work and the sink and dishwasher smelled. The only laundry detergent provided was a small box of powdered All. The dryer look a very long time to dry clothes. Our tv remote was broken, a replacement was delivered the day before check-out. There was no option for early check-out and a fee for late check-out. And while have place settings all arranged, you're literally limited to only 4 cups, mismatched spoons, dull knives and pots and pans. Super basic with no seasonings, cutting boards, etc. It's not really a kitchen meant to cook in. Instead of booking through Hotels.com, save yourself and stay at Cambria Suites or book through AirnBNB.
4.0 / 10.0
The room was fine but the customer service is just horrible. The management is not only off property but out of the country. Every phone call is a 40 minute ordeal of holding And transfers without any resolution. They routinely screw up on their end and it is completely your problem. Every issue, No matter how minor, takes at least 2 days to resolve. No AC- tough; no TV - oh well; no wifi - sucks for you!
They even booked me into a room where 2 men were living and did absolutely nothing to rectify the situation. Since you can’t check in until after 4 i was left scrambling to find alternate accommodations well into the evening. On top of this aggravation they wouldn’t even credit me for the night they confirmed but could not provide. Instead they told me to “request” a refund when they reopened the next day. Just ridiculous.
2.0 / 10.0
Had a roach in my room when i arrived my reservation was cancelled with out anyone informing me about an cancellation i looked foolish going into the lobby wasn’t informed i needed an access code to get into the room. Took me 10 phone calls to get someone on the phone once i did i then knew my reservation was canceled she got me my access code once reopening the reservation once i got up stairs with my family the pad to enter code took 2 minutes to work once got in room the bed wasn’t made we had to make the bed ourselves while making the bed discovered a filthy pillow that should’ve been discarded. The dressers had scratches and writing on it as well as the wall the floor was filthy the room was supposed to have 2 key fobs it only had one which made me and my wife very uncomfortable with our 2 yo 1yo and 7 month old. Round 2am my wife scream and woke me come to find a roach was crawling on one of our belongings trying to get into our bed after the roach was killed was literally jumping out of my sleep thinking something was crawling on me just couldn’t wait to get out of this place once we got some rest while we barely did 5am a car honk it horn for literally 10-15 mins straight another disturbance. The floors had our children feet black as if this floor was mopped or cleaned in weeks. Everything just felt un-sanitized. I left all my emails as everything occurred. I was told i can only get refund for the day i didn’t stay smh
2.0 / 10.0
This is our 6th time staying at this property, but we've made the decision to never come back. The only reason for us to stay at this property is the location. It is 5 min walk to a train station, but other than that, it is not a good property.
The unit is falling a part (the shower drain was completely clogged/ towel rack was broken/ sink was almost detached from the counter top). We addressed all these issue on the check-in day (Sunday) and the issues were address by Wednesday. We were shocked that they actually sent people to fix any issues as in the past they never really communicate with customers great.
If you are considering this property for location, maybe, but you will always have "unknown" with the check-in / units... I won't comeback.
6.0 / 10.0
The property is fairly new but not maintained well. The shower drain does not drain. By the time someone finished showering the tub is half full already. The next person to shower would need to wait 10-15 minutes for all the water to drain unless the next person wants to bathe in the water that pooled. The toaster and the coffee maker are not working. The reason we rented this place is because we want to have breakfast in the property. Unfortunately, this property is not worth the money we paid for. We contacted the property manager but nothing materialized.
8.0 / 10.0
Central property within walking distance of nearby shops.
10.0 / 10.0
If this option is available in the city you are traveling to, take it! You get a home-y, modern APARTMENT with space, rather than a tiny, old hotel room. I always search Global Luxury Suites before searching anything else.
2.0 / 10.0
HORRIBLE!!!
10.0 / 10.0
Excessive number of large seized pets create certain uncomfortability.
10.0 / 10.0
It's like staying in your own home/apartment. It's a beautiful building with great amenities, nice people who live here with their kids and dogs, etc. So much more spacious, clean, comfortable than a hotel.
3.0 / 10.0
Overall the property is okay. But furniture quality was very poor. The bed was not very sturdy and the sofa was very small and adult could barely fit on it. The sofa bed was very uncomfortable. They gave us a moldy shower curtain liner and there was no where to put your soap or shampoo in the shower. The bathroom only had one towel hanger. However the appliances were good. The location is good because it is close to the train and malls. There was no customer service onsite and when I asked for an extra blanket I had to wait for the next day to get it.
5.0 / 10.0
This property was perfect for my family..The views was breathtaking. Clean apartment! I loved that there was a wash n dryer..I have a 7 month old baby so it was perfect..The apartment came with pots and pans, cups plates for cooking on the days we stayed in…I can’t wait to stay again soon! Just fabulous!!
10.0 / 10.0
This property was perfect for my family..The views was breathtaking. Clean apartment! I loved that there was a wash n dryer..I have a 7 month old baby so it was perfect..The apartment came with pots and pans, cups plates for cooking on the days we stayed in…I can’t wait to stay again soon! Just fabulous!!
1.0 / 10.0
New ,clean .But problems with the door code didn't work many times and tv cable .
2.0 / 10.0
New ,clean .
But problems with the door code didn't work many times and tv cable .
8.0 / 10.0
Property was clean and spacious. You should consider having thicker blanket for sofa bed as the only sheets available were thin bedsheets. Using the underground parking was time consuming especially if you needed to come in and out of the building during the day.
4.0 / 10.0
Property was clean and spacious. You should consider having thicker blanket for sofa bed as the only sheets available were thin bedsheets. Using the underground parking was time consuming especially if you needed to come in and out of the building during the day.
2.0 / 10.0
Was not notifed of paid parking until after arriving. Address on expedia and google maps does not match buildings physical address. Listing was unclear that the space was a rent by the day apartment not a hotel. Keyless entry did not work upon arrival, it took two calls(and about 45 minutes standing in the halway with luggage) to remedy keyless entry issues. Wifi did not work while there. Ultimately the little savings to book this place over the next cheapest hotel in the area was off set by the need to pay for the valet parking each night.
4.0 / 10.0
Was not notifed of paid parking until after arriving. Address on expedia and google maps does not match buildings physical address. Listing was unclear that the space was a rent by the day apartment not a hotel. Keyless entry did not work upon arrival, it took two calls(and about 45 minutes standing in the halway with luggage) to remedy keyless entry issues. Wifi did not work while there. Ultimately the little savings to book this place over the next cheapest hotel in the area was off set by the need to pay for the valet parking each night.
4.0 / 10.0
Low par, will never be returning. The room was ok, bed was small and uncomfortable. Everything else was the problem. For as expensive as it was there was no need for it to be this bad. First off, upon arrival we get to the lobby where we were told we’d pick up our fob for amenities and building access after 10PM, as the itinerary said the desk is unmanned after that time. When we arrive there is no one at the desk and this constant overwhelming smell of cheap cologne. We’re looking around and finally see there’s a woman there more concerned with watching her tablet then attending to the desk. Finally some man came out and you couldn’t tell him or anyone worked there, there is no uniform just wear whatever with a name tag. The desk staff seemed bothered that we were standing there looking to check in. When I told him we were there to check in he said “ok?” And sat there confused. I told him I needed a fob and he said “yea I don’t have one for you I can look for one though” to which I responded “how am I supposed to access any amenities or get in the building after 10pm?” He told me “we usually just prop the door open at night with a brick or cone” absolutely no security. The building and all elevators were filthy and REAKED OF WEED everywhere you went. Stairways, hallways, out front, everything smelled like marijuana. When we were leaving, there was one guy at the front desk passed out watching anime, snoring head down on the desk. Dirty, unprofessional, ghetto, trashy place.
2.0 / 10.0
Low par, will never be returning. The room was ok, bed was small and uncomfortable. Everything else was the problem. For as expensive as it was there was no need for it to be this bad. First off, upon arrival we get to the lobby where we were told we’d pick up our fob for amenities and building access after 10PM, as the itinerary said the desk is unmanned after that time. When we arrive there is no one at the desk and this constant overwhelming smell of cheap cologne. We’re looking around and finally see there’s a woman there more concerned with watching her tablet then attending to the desk. Finally some man came out and you couldn’t tell him or anyone worked there, there is no uniform just wear whatever with a name tag. The desk staff seemed bothered that we were standing there looking to check in. When I told him we were there to check in he said “ok?” And sat there confused. I told him I needed a fob and he said “yea I don’t have one for you I can look for one though” to which I responded “how am I supposed to access any amenities or get in the building after 10pm?” He told me “we usually just prop the door open at night with a brick or cone” absolutely no security. The building and all elevators were filthy and REAKED OF WEED everywhere you went. Stairways, hallways, out front, everything smelled like marijuana. When we were leaving, there was one guy at the front desk passed out watching anime, snoring head down on the desk. Dirty, unprofessional, ghetto, trashy place.
FAQs
How much does this apartment cost compared to others in White Plains?
The average price for a rental in White Plains is $242 per night. This rental is $17 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at Global Luxury Suites White Plains. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Global Luxury Suites White Plains. Enjoy the water!
Is Global Luxury Suites White Plains pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Global Luxury Suites White Plains?
We found 8 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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