Hard Rock Hotel Penang
Resort in Batu Ferringhi, Penang, Malaysia
5-Star Resort
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this resort
Luxury resort on the beach, with free water park
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Penang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hard Rock Hotel Penang offers 250 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
A health club and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Penang's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hard Rock Hotel Penang offers 250 air-conditioned accommodations with minibars and safes. 50-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
A health club and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Batu Ferringhi, Penang, Malaysia
Available Rooms
Hillview Deluxe Room
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Seaview Deluxe Room
1 King • 376 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Lagoon Deluxe Room
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed, Sea View
1 King • 570 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Rock Royalty Seaview Deluxe
1 King • 376 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel team has always been friendly, patient and helpful.
4.0
The swimming pool.
4.0
For safety, Suggest fixing handrails in the bathroom and shower room
Also provide plastic non slippery bath mat in the shower room
2.0
In room you can hear everything from corridors.
Room with connecting on bathroom and only sliding walls are terrible, they are not very nice.
All time problems with one elevator, we mentioned this couple of time, but nothing happened to it.
3/5 stars would be better for this.
Good things:
Good staff and really good food.
4.0
A bit noisy for our taste. Enjoyed the proximity to Penang National Park, Escape, and Entopia.
2.0
I loved the location.
2.0
The Hard Rock hotel Penang is starting to show its age. Overall is a good hotel that needs a lot of maintenance in the rooms and swimming pool. Staff were brilliant and with the exception of breakfast was really good. Breakfast tends to cater more for Asian guests, beef bacon or turkey ham just doesn’t cut it.
3.0
The room we were first given was dirty and the door was broken in the bathroom. The hotel moved us to the fartherest room from the entrance making our walk to and from extremely long. The staff tried to make our stay comfortable after that but we were already disappointed. It is a good place for young parents with small children. Pool is very nice and the beach is strange and full of jelly fish.
3.0
My view is that there are a few areas of improvement
Food quality : I think the breakfast spread is very limited and the quality is extremely low. I hope the management can charge some incremental money and improve the quality of food. Overall the food options needs to be bolstered a bit for room dining as well. Having travelled to many countries and having stayed in the best of 5 star hotels to boutique hotels, this is the only hotel where I saw stale fruits being served on multiple days. That’s just simply not acceptable
Quality of rooms: needs some refurbishment, looks a bit dated, door safety latch was broken, curtains seem to have some kinda mold in them. On a couple of ocassions in the pool area, they ran out of towels.
Staff: staff was helpful and did their job well
This feedback is for the people who are in the management roles so that they can look into these areas.
Overall I would rate this property as a 3.5-4 star at best and if simply put it has a quite a few yards to cover before it can truly be considered as a 5 star property.
5.0
Staff counter was awesome and went all the way to help me with the early check in so that my 5 yr old can take her nap as she was getting very cranky.
2.0
Is not what I have expected - especially during breakfast, kids carry drinks around and wet the floor which is dangerous for elderly - but no one clean up.
Limited breakfast choices. Not many taxi available as we got to wait for like 8-20 mins to grab a cab.
2.5
Service far superior to any other hotel. Great facilities for kids, by far the best in Penang. Rooms where a bit in need of renovation
5.0
The place is clean and kids friendly
3.0
This was my second stay at the HRP the first being excellent, but this time around we were disappointed in our room. The bedding had a damp feel to it which was quickly changed by staff. However the room in general felt and smelt damp. May be the hotel is suffering from water damage. Must say it was totally the opposite to our stay 6 months earlier in a different part of the hotel. Hotel is undergoing renovation to entrance foyer which is looking fantastic. Staff are amazing just disappointed in the musky damp condition of the room.
5.0
We will definitely come back here. The hotel has everything- waterpark, swimming pool, resto, cafe and bar. The beach is just outside the gate and there’s a lot of water sports. What we don’t like was the noise due to ongoing renovation. But overall, we had fun specially my 11 year- old son.
1.0
Extensive Construction work early mornings and at night was very messy and no lobby/foyer to relax in and only one working bar ( by the pool). The pool and rooms were nice.
2.5
Helpful staff and service… will definitely come back to the resort
5.0
Family friendly hotel and love how clean the hotel is! Swimming pool is a hit as well. Keep up the good work!
4.0
Need to speed up during check in
2.5
Excellent location, great view, great customer services
5.0
Staff very friendly
5.0
Nice hotel
5.0
This is my 4th visit to penang and 3rd time staying at hard rock. My whole family really enjoyed staying there and I'm quite sure we will come back again. The staff were very helpful. There's one particular staff I forgot her name, she very helpful on the 1st day I reach. I check in on 12 jun 2023.
5.0
Friendly and helpful servicer crew, nice swimming pool
Seafood buffet is a good try
4.0
Exceeded expectation
5.0
Great place for holidays!
4.0
Staff were friendly and house keeping was prompt to our request.
5.0
It was a wonderful environment with family to enjoy and relax. Kids love the water slides & pool area
5.0
We had a wonderful experience here and got to know many of the staff as they are helpful and very knowledgeable always ready to assist. We highly recommend this hotel.
5.0
Positive
- clean
- great service and staff
- safe
To be improved
- no spoons/ stirrers
- no tea
- only 2 cups for our room that we booked for 3 pax
5.0
Swimming pool
3.0
I booked a sea view room. But surprisingly it face the swimming pool as well. And the music is so loud since 9am. Kids shouting, perhaps the sound acoustic could be better.
Breakfast department is utterly disappointing. Staffs are no manner, rude, no mask, dirty, choices are limited.
Room is acceptable, the build in heater is not functioning well. Sometimes hot and sometimes cold.
After all not worth the price.
5.0
great for kids, very helpful staff, would definately visit again.
5.0
Very nice hotel with a great sea view. The ambience of the surrounding is mesmerizing
5.0
Kids Friendly with beach in front offered various water sports. Kids won’t be disappointed
5.0
Loved the room and area around. Walking distance to a wonderful view of the sea. Walking distance to shops. Had super good time with Hotel's live band show and also in the Cafe. There is bus top just outside the hotel. Very convenient to go anywhere around Penang. Just RM2.70 to go town. Breakfast was nice with hot beverages. Came with my husband. Will definitely plan a trip here again with my kids. Wonderful place to be especially if you have young/teenage kids.
4.0
Great place to stay with young kids.
Disappointed that alternative milk (soy) not available for coffee or breakfast.
5.0
location was perfect...hotel expereince was good
5.0
One if the best hotels i have stayed in terms of food ,service, pool,
5.0
great
FAQs
How much does this resort cost compared to others in Batu Ferringhi, Penang, Malaysia?
The average price for a rental in Batu Ferringhi, Penang, Malaysia is $50 per night. This rental is $57 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Hard Rock Hotel Penang. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Hard Rock Hotel Penang. Enjoy the water!
Is Hard Rock Hotel Penang pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hard Rock Hotel Penang?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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