Hotel Arch Plaza - Near Delhi Airport

Bed, Photo of the whole room, Bedroom, air conditioner

Communal lounge/ TV room, Bed, TV and multimedia, Living room, Photo of the whole room, Seating area, Evening entertainment, Bedroom, air conditioner

Bed, TV and multimedia, Photo of the whole room, Seating area, Bedroom, air conditioner

Bed, View (from property/room), Photo of the whole room, Bedroom, fireplace

3.5 / 5.0

Average(119 Ratings)

Hotel in Gurugram

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

About this hotel

Situated in New Delhi, 9.4 km from MG Road, Hotel Arch Plaza - Near Delhi Airport features accommodation with a garden, free private parking, a shared lounge and a restaurant. This 4-star hotel offers an ATM and a concierge service.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Gurugram

Nearby attractions

Red Fort

13.1 mi

SkyJumper Trampoline Park Gurgaon

Available Rooms

1 King • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Arch Plaza - Near Delhi Airport

$$$$

3.5 / 5.0

Average(119 Ratings)

Hotel in Gurugram

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

About this hotel

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Gurugram

Nearby attractions

Red Fort

13.1 mi

SkyJumper Trampoline Park Gurgaon

Available Rooms

1 King • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.5 / 5.0

Average(119 Ratings)

100% verified reviews

0.5 / 5.0

Jan 2024

SCAM, STAY AWAY FROM THIS HOTEL

They mistook my booking and thought I was arriving the day before my actual arrival. I let tem know the mistake and they stopped answering me. I got my Indian friend to call them and every time he could ask for "the Spanish booking" they hung up the phone. I had to find a new hotel last minute and they didn't cancel my reservation so they CHARGED ME for a room they didn't provide. Please stay away from this SCAM

0.5 / 5.0

Nov 2023

WORST EXPERIENCE EVER . NEVER RECOMMENDED FOR ANYONE . NEVER BOOK THIS HOTEL.

i liked nothing about the hotel. FRAUD ALERT. THIS HOTEL IS A FRAUD HOTEL . THEY TAKE RESERVATIONS IN THEIR NAME BUT WHEN YOU GO THERE , THEY WILL SAY THAT THEY DO NOT HAVE ROOM IN THE HOTEL , BUT THERE IS ANOTHER HOTEL OF THEIR'S WHERE ROOM IS AVAILABLE . THAT HOTEL IS A DINGHY HOTEL , SMELLY , DIRTY , STINGY . YOU WILL NOT HAVE ANY OTHER OPTION OTHER THAN ACCEPTING IT AS YOU CANNOT CANCEL BOOKING. SO , IT IS MY HUMBLE REQUEST THAT DO NOT BOOK THIS HOTEL , THIS HOTEL IS A FRAUD HOTEL . THE STAFF IS EXTREMELY RUDE AND WORST CUSTOMER SERVICE IS WORST .

2.5 / 5.0

May 2023

Stressful Stay

The hotel manager did his best to accommodate my requests and deal with my concerns.

Except the reception staff and a few others, most of the other staff aren't trained or groomed well. The facilities weren't satisfactory and room service was poor. The bathroom in Room 401 didn't have a shower curtain. The toilet space is too tight and uncomfortable in both Room 301 and 401. They didn't provide dental hygiene kit or shaving kit when I first checked in. Only when I was moved later after two nights to Room 401, the kits were made available. The wifi situation was poor and unreliable. The manager tried his best to get it resolved though. The breakfast offerings are below average. Too few options to eat. And finally I had a lot of trouble with paying the property with my international debit card. I had to wait an hour after checkout in their office until they brought a new machine to swipe my card. For a $70 per night stay, you expect more.

3.5 / 5.0

May 2023

Good

accomodating with our very late arrival

not sure if there are any good locations in Delhi? but this hotel served its purpose for our 1 night stay mid trip

4.0 / 5.0

Apr 2023

Very comfortable and convenient for the airport.

5.0 / 5.0

Apr 2023

Superb stay

Rooms were very comfortable, and once you’re able to actually find the hotel its location is quite good.

5.0 / 5.0

Apr 2023

Pleasant and comfortable.

Good selection for breakfast and nicely served. Location is convinient for travellers from Delhi international airport. Staff is supportive and accommodative.

5.0 / 5.0

Apr 2023

Exceptional

Rooms were neat & clean and staff was really helpful

5.0 / 5.0

Apr 2023

Very good 😊

All requirements were fulfilled. Food was good, staff from all departments were nice and friendly. Had a great time

2.5 / 5.0

Apr 2023

Would I return ??? Not any time soon !!!

Convenient Location for those looking to get to the airport without the worry of getting stuck in traffic !!! The rooms were a good size and the hotel itself seemed to have been decorated well. There was a good spread at Breakfast and the Kitchen staff were very accommodative and happy to serve :-)

The Reception staff, one in particular was a major let down !!! Despite having confirmed our time of arrival in the morning on the same day we were expected to arrive .... and then once again confirming it just under 2 hours before we arrived at the hotel. Upon arriving at the hotel, the warm welcome that we were not expecting ..... we do not have rooms for you !!! we are fully booked !!!! The reason given ........ you came later than you had stated !!!!!!!!! the truth .... we were not even 30mins later than stated ! The Solution offered .... rooms at their other hotel ... but at the rate charged for this hotel !! Note : the other hotel rooms were cheaper !!! so for the inconvenience they have caused ...we were being compensated by charging us more for the rooms :-( To make matters worse .... we were informed by the reception staff that there was no manager on site to speak to ... apparently no management was available to even speak to us on the phone ! The attitude of the member of staff dealing with us ...... clearly a lack of training in customer service and communication skills !! he tried to cover his mistake with one lie after another ... all with a smirk and and expression that demonstrated a lack of care !!! Eventually, after much back and forth, rooms were made available for us !!!! But Despite being a good size and with decent facilities .... the lack of maintenance and upkeep was clearly evident .... door handles falling off the bathroom door etc From a managerial point of view ???? we are yet to hear from anyone at this property regarding the disgraceful show put up by their member of staff ....... is it right to leave junior staff unsupervised to run a site that is opening doors to so many visitors ???? especially when there is also a clear lack of training and skills in the front desk ???

3.0 / 5.0

Mar 2023

Pleasant

decent hotel, nothing exceptional but clean bed and place

lot of noise as our room was next to the kitchen.

0.5 / 5.0

Mar 2023

Bad

Nothing. The rooms were dirty, the bedsheets looked like they haven't been cleaned for ages and the breakfast was not even worth looking at.

The rooms were dirty, the bedsheets looked like they haven't been cleaned for ages and the breakfast was not even worth looking at. The staff didn't respond when we asked for clean towels and they took forever to give us the invoice for our stay.

2.5 / 5.0

Mar 2023

Staff were very sweet. A small india style hotel,comfy beds but noisy .

We left too early for breakfast.

The noise. The fan couldn’t be turned to stop swaying, and the air con was too noisy. It was difficult to sleep.

2.5 / 5.0

Feb 2023

Passable

the price

the restaurant, the overpriced airport transfer

4.0 / 5.0

Feb 2023

Very good

Breakfast was fine. Location was not tourist and was a lived in area with local shops

2.0 / 5.0

Feb 2023

Disappointing

Did not have breakfast

Service could have been better - had no running hot water for the first day

4.5 / 5.0

Feb 2023

Comfortable and helpful staff

Beds were really comfortable, really helped after 24hrs flight

The only thing is that its near highway and honking from the vehicles started early morning

5.0 / 5.0

Feb 2023

Exceptional

The stay was really enjoyable and the staff did an excellent job to accommodate every request I had.

1.0 / 5.0

Jan 2023

Very poor

Very bed price high

5.0 / 5.0

Jan 2023

Value for money

Room service was great and value for money. The best thing was the upgrade to the upper category. The room was so big. I recommended to all my friends & colleagues.

5.0 / 5.0

Jan 2023

Good and comfortable stay.

The hotel staff, hospitality is good. Rooms are cleaned and well maintained.

3.5 / 5.0

Jan 2023

Good

Breakfast was good, very nice personel of the restaurant - especially thanks to Santashini for a very nice service.

There was no hot water in the bathroom - no chance to have a shower after long journey

0.5 / 5.0

Jan 2023

There is no hot water in the room.

There was no water heater and no room heater.

5.0 / 5.0

Jan 2023

Wonderful Stay

The location is very good. The hotel has good amenities and staffs were very helpful. The hotel has very good restaurant and also lots of renowned restaurants are within walking distance from the hotel Delhi International Airport is also a short drive from there.

5.0 / 5.0

Jan 2023

Excellent stay if want to stay near Delhi airport.

Rooms are comfortable. The location of the hotel is perfect with direct access to airport from the hotel. Good food in the hotel.

Good

3.0 / 5.0

Dec 2022

Pleasant

It was relatively near to the airport, but it is not in Delhi. It is in a nearby place and quite far from the city.

The furniture is outdated and price was too high seeing that the pictures are not representative for the reality. Maybe they have modernized rooms. I was on the first floor. Also pretty cold in the rooms, but you can ask for heating.

3.5 / 5.0

Dec 2022

Good

Bed, sheets, towels, shower area with a screen

Area around it

5.0 / 5.0

Dec 2022

Exceptional

Friendly Staff And Helpful, Clean Room And Washroom.”

4.5 / 5.0

Dec 2022

Nice stay

Staff nature and facilities are very good.comfortable & clean room.

FAQs

How much does this hotel cost compared to others in Gurugram?

The average price for a rental in Gurugram is $39 per night. This rental is $19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Arch Plaza - Near Delhi Airport. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Arch Plaza - Near Delhi Airport pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Arch Plaza - Near Delhi Airport?

We found 10 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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Hotel Arch Plaza - Near Delhi Airport

Hotel in Gurugram

Reasons to book

About this hotel

Amenities

Map of Gurugram

Nearby attractions

Available Rooms

Hotel Arch Plaza - Near Delhi Airport

Hotel in Gurugram

Reasons to book

About this hotel

Amenities

Map of Gurugram

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Gurugram?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Arch Plaza - Near Delhi Airport pet friendly?

What amenities are available at Hotel Arch Plaza - Near Delhi Airport?

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