The property was in a great location with good neighbours. It’s actually bigger than we thought it would be.

There were a lot of things broken in the property. Sofa leg & armchair leg broken. Plug sockets broken and shower heads broken. The fridge was really bad and never got cold which meant our food went off before we had a chance to eat it. Same for the freezer where some items would freeze but others wouldn’t. The Netflix in the rooms didn’t work and the WIFI was extremely poor. We had to hotspot

Great property spacious and excellent location.

Garden was overgrown, wheelie bins full of rubbish and no freebox or satellite for tv

The home was furnished well and was spacious enough for our big group.

The house was not clean enough. The floors were dusty downstairs and the carpeted rooms upstairs had bits of food and dirt on them. This is not talking about general wear and tear. The bathrooms weren't cleaned well as well as the kitchen- amenities like the fridge, microwave, kettle and cooker/oven were just too dirty to use as well as crockery which there wasn't enough of. Luckily we had our own disposables and kettle that we had bought. Clean towels were left on the floor in the pantry near the kitchen which is extremely unhygienic. The place was very dusty and a few people in our group have asthma and allergies which were really affected during our stay. It seems like the place had previously had another big group and due to our stay being very soon the owner didn't hire enough people to deep clean the house which was a shame because the property would have been great if clean. It really ruined our stay as the first thing we had to do upon arriving was clean up. The owner did have a cleaner come out but this was during our time and we didn't receive any compensation for this either. Overall very disappointing and makes me want to avoid booking.com for all future visits.

Everything

Nothing