Mercure Serpong Alam Sutera

8.0

Very good(240 Reviews)

Hotel in West Java

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of West Java

Nearby attractions

Orchid Forest Cikole

77.2 mi

Museum Konferensi Asia Afrika

80.7 mi

Bandung Geological Museum

80.6 mi

Lembang Park & Zoo

75.3 mi

Available Rooms

Privilege Double Room

1 Queen • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Privilege Twin Room

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Queen Room with Pool View

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Mercure Serpong Alam Sutera

$$$$

8.0

Very good(240 Reviews)

Hotel in West Java

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of West Java

Nearby attractions

Orchid Forest Cikole

77.2 mi

Museum Konferensi Asia Afrika

80.7 mi

Bandung Geological Museum

80.6 mi

Lembang Park & Zoo

75.3 mi

Available Rooms

Privilege Double Room

1 Queen • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Privilege Twin Room

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Queen Room with Pool View

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.0

Very good(240 Reviews)

100% verified reviews

10.0

Sep 2023

Good stay

Great location and easy access to Mail next door, great choice of eateries across the road.

This room one side of the bed was very lumpy and uncomfortable.

10.0

Sep 2023

Exceptional

Great location, Mail next door great eateries across the road. Highly recommended.

9.0

Sep 2023

Keep up the good work. We always satisfy for staying in your hotels

We were satisfied for an excellent variety of breakfast menu.

Availability of yoga mattress in the gym will be perfect

6.0

May 2023

Not so pleased with the price paid for this stay.

Welcoming staff at the reception was very friendly. Location is very good, easy reach for a modern shopping mall next door and also to a traditional local fresh market within walking distance.

Room size was disappointing for the room rate paid, as compared nearby hotels and hotel in Jakarta in general. Facility at the bathroom seem dated and would benefit from an upgrade.

8.0

Apr 2023

Very good

food and facilities atound hotels, aircon super cold, love it.

4.0

Mar 2023

Rather disappointed, used to be better

breakfast spread was good, location is good. Staff is very pleasant.

hotel has aged alot and wasn't well upkept. Bathroom was very moldly. Cups has stains on them. Room service does not bother to refill water. The route to gym and gym itself is very smoky. Tried to exercise but breathed in all the carcinogens from smoke instead.

9.0

Mar 2023

pleasant and comfortable stay

First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.

7.0

Dec 2022

Good

the location is great, the staff are very friendly and accommodating, common areas are clean and smell good.

shower is kinda broken, we had to hold on to it while showering. the access card didn’t work twice on our 3-night stay. we can hear the neighbors talking and the TV they watch 😅

9.0

Oct 2022

I had a great stay there.

The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.

Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.

8.0

Oct 2022

Good and Fun Short Trip

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service

The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service The carpet on my room is little sticky, I think the carpet on our room can be cleaned well

6.0

Sep 2022

Good.

all staff helpful and friendly.

room a bit old and aircon not working well, need to set 19 c but felt like 23 c.

7.0

Aug 2022

Overall it was a good stay, but slightly overpriced considering the quality and service.

The location is very strategically located, next to Living World mall.

The building interior feels old and lacks upkeep. The cleanliness is okay but could be better, everything feels a tad sticky. We checked in very late around midnight and asked for late checkout at 1pm, which was granted by the front desk staff. But the following morning we were called by the reception and told that we should check out at 12.30pm. That was not professional at all. The coffee machine needs to be replaced (at the Buffet), the food placed outside (soto etc) needs attention, it didn’t feel fresh and there were fruitflies on the tomatoes.

9.0

Jun 2022

Superb

good location

8.0

May 2022

Very good

Location

Nothing

6.0

May 2022

Pleasant

Location was nice

The bathroom was not clean when we checked in. We checked in early and paid extra. Housekeeping did not provide us any body wash despite requesting multiple times

10.0

May 2022

Exceptional

Location is near with Living World Mall, many choices for shopping/dine. Very fast check in and check out. All staff are super friendly and helpful.

Breakfast quality and variety.

6.0

May 2022

Pleasant

location

1. The blanket is too thin. 2. Wall soundproof is poor 😢

8.0

Apr 2022

productive stay for study

location, room size, furniture

breakfast

FAQs

How much does this hotel cost compared to others in West Java?

The average price for a rental in West Java is $39 per night. This rental is $43 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Serpong Alam Sutera. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Serpong Alam Sutera. Enjoy the water!

Is Mercure Serpong Alam Sutera pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Serpong Alam Sutera?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.2

Excellent(1,432 Reviews)

Le Eminence Puncak Hotel Convention & Resort

Hotel

in Puncak

5star

2 single beds

Garden · Pool · Air conditioner

When traveling to West Java, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $93 per night.

$$$$

Mercure Serpong Alam Sutera

Hotel in West Java

Reasons to book

About this hotel

Amenities

Map of West Java

Nearby attractions

Available Rooms

Privilege Double Room

Superior Double Room

Superior Twin Room

Privilege Twin Room

Superior Queen Room with Pool View

Mercure Serpong Alam Sutera

Hotel in West Java

Reasons to book

About this hotel

Amenities

Map of West Java

Nearby attractions

Available Rooms

Privilege Double Room

Superior Double Room

Superior Twin Room

Privilege Twin Room

Superior Queen Room with Pool View

Reviews

FAQs

How much does this hotel cost compared to others in West Java?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Serpong Alam Sutera pet friendly?

What amenities are available at Mercure Serpong Alam Sutera?

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