Holiday Inn Downtown Memphis, an IHG Hotel

In-room safe, desk, laptop workspace, iron/ironing board

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

7.2 / 10.0

Very good(997 Ratings)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free local shuttle, steps from Peabody Ducks
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and a business center.
Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Holiday Inn Downtown Memphis, an IHG Hotel

$$$$

7.2 / 10.0

Very good(997 Ratings)

Hotel in Mud Island, TN

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsAir conditioner, Internet / Wifi, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Laundry

Gym or Fitness Center

Map of Mud Island, TN

Nearby attractions

National Civil Rights Museum

Available Rooms

Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.2 / 10.0

Very good(997 Ratings)

1.0 / 10.0

Oct 2024

My booking was cancelled. Got no information not from the hotel, not from hotels.com. Had to find another place to stay in the middle of the night. Still no reply from hotels.com regarding my lost payment.

10.0 / 10.0

Aug 2024

Friendly staff

4.0 / 10.0

Aug 2024

This was our second time to stay on this property with out hot water. The room phone didn’t work. No soap or shampoo. Worst stay and we have stayed here many times.

10.0 / 10.0

Aug 2024

Every thing was so convenient, didn’t need to drive.

2.0 / 10.0

Aug 2024

This was the filthiest hotel I have ever stayed! They said that a pipe burst the day that we got there, and that was why the smell made us gag, but we later found out that that pipe had burst 5 months earlier, and that’s why the smell was unbearable, and the staff were lying, while at the same time, spraying fragrance into the MOLD that had began to grow on the 14th floor where we were located. There was no WiFi for any of the days that we were there. They said that there wasn’t enough people to check into the hotel, so the breakfast that my sisters, their children, and the rest of my family paid for, wasn’t available. The a/c was broken, so it was UNBELIEVABLY cold in the room, and when you turned on the heater, IT WAS COLDER! All of this, and more, was reported to the “manager”, Danielle, and after she stopped lying about it, she agreed to reimburse half of the stay, and I’d pay for the other half, only for me to get home, and they reversed the charges, and said that she no longer worked there, and they would no longer honor what she agreed to. My daughter has severe asthma, and we stayed amongst mold, stink, and severe filth, because we had nowhere else to go, and after they acknowledged their grave shortcomings, and attempted to rectify them, they reneged. NEVER AGAIN! Their manager is the worst, and an incessant LIAR! Stay clear of this DUMP!!!

1.0 / 10.0

Aug 2024

I had money stolen out of my room and the AC didn’t work. My toilet struggled to flush. But the front desk personnel and the valet service was excellent

10.0 / 10.0

Aug 2024

a/c was not working properly

10.0 / 10.0

Aug 2024

For a downtown property, it was awesome. Loved walking the blocks and seeing all the music history. Great food and great atmosphere. Will stay again.

10.0 / 10.0

Jul 2024

Convent to get off and on highway

4.0 / 10.0

Jun 2024

I don’t think we’d come back. We didn’t have enough towels. Checked with front desk and woman told us they were out. Everyone was using them as it was so hot out. A kind gentleman was able to run some up shortly after. Just seemed dated and a bit run down. We didn’t venture out at night as it was a little seedy along one of the streets to the side.

10.0 / 10.0

Jun 2024

Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.

5.0 / 10.0

Jun 2024

It was good

3.0 / 10.0

Jun 2024

I stay at this hotel frequently when i come to town. This rime my stay was not good. I reported 2 times that i had no hot water. Nothing changed. Next i had to keep my medicine in the refrigerator. Reported 2 times about it only staying on 2 hours at a time. Nothing done. My room # was 562

8.0 / 10.0

Jun 2024

The property outside the area. Noisy, cracked sidewalks, Homelessness.

2.0 / 10.0

Jun 2024

Had to switch rooms cause A/c did not work. Took 45 minutes to get checked in. 2 of 3 elevators did not work. Had to wait 30 minutes just to get up to room. The Valet was the only good part of the trip.

5.0 / 10.0

Jun 2024

We were just there one night, but it was perfect. We were there for a concert at the FedEx forum and the location was superb. Only complaints were that there was only one ice machine and only one elevator that was working. Will stay again.

10.0 / 10.0

Jun 2024

Very clean, excellent breakfast

4.0 / 10.0

Jun 2024

Check in was good, 2 elevators were out Had to take the stairwell from parking to lobby and it was very dirty. Took the stairway a second time ( this time from the 5th floor) 3rd floor door was propped open ( these a card reader doors ) for security I presume The stairwell was dirty The room was clean and stocked satisfactory The bathtub is slick and I had to put a towel in it to keep from slipping and falling. Bed is comfortable I would likely not book here again , I would try another hotel near here first

6.0 / 10.0

May 2024

Staff were wonderful except for in the restaurant. The hotel needs serious repair. Only one of three elevators were in working condition. Great location though. Close to everything!

10.0 / 10.0

May 2024

Everything was so beautiful and staff very nice and awesome :)

5.0 / 10.0

May 2024

The staff was excellent. They were so friendly and helpful in providing information for the area.

6.0 / 10.0

May 2024

Rather not say

1.0 / 10.0

May 2024

I am not one to write an negative review but I want to save someone the trouble of staying here. The hotel is filthy. Our first room had chewed up sunflower seeds, hair and dirt all over the floor. The bathtub was gross and stained. We requested a second room hoping we just got a bad room. The second room floor was also disgusting. Stained carpet, hair, etc. The smell was absolutely awful. We have never left a hotel after checking in but we left this one and booked somewhere else. Staff did not seem surprised we were leaving and definitely didn't try to make it right.

10.0 / 10.0

May 2024

Staff was amazing. From the moment we checked in to the moment we left everyone was friendly, very helpful and so kind. We enjoyed our stay & would stay here again.

6.0 / 10.0

May 2024

Property had problem with hot water source. On the day of checking in, we could not take showers because it was too cold.

5.0 / 10.0

May 2024

It was the most friendliest and relaxing place to stay.

3.0 / 10.0

Apr 2024

The staff was great and valets were really friendly and great with my vehicle. The room could have been a little cleaner. The floor needed vacuuming and toilet cleaned better but overall decent. The bed was soft and comfy. My only real complaint was the street noise vehicles screeching tires and revving their engines until 3:00 am. If you’re a light sleeper request a room away from Second St. Other than that great place and friendly employees.

4.0 / 10.0

Apr 2024

Only negative is the ice machines we down our 4 day stay

3.0 / 10.0

Apr 2024

The phone in our room didn't work. We only had cold water for most of the stay (no hot). The lock was installed upside-down so that didn't work. The microwave was missing. But the worst part was the drag races going around the block from around 5:00 pm until around 3:00 am. We just got home, exhausted from all the noise. We have stayed here in the past, but never again.

2.0 / 10.0

Apr 2024

The valet/concierge Excellent. Breakfast service and foodservice staff Excellent. That is all. The disgusting people sitting on their useless posteriors who are tasked with the "overwhelming" responsibility of checking in quests should all be fired immediately.

3.0 / 10.0

Apr 2024

The housekeeping staff were extremely nice. The location was perfect and within distance for everything we wantednto do. The ice machine did not work on my floor (11th). Following directions to go on 5th or 14th floor, left me just as frustrated due to those machines not working either. I had to go to bar to get ice. Furthermore, the shower continually dripped and stopped when it was ready (1168).

2.0 / 10.0

Apr 2024

Upon arrival the property appeared to be like the average Holiday Inn Express. However, there was no hot water the first night and half of the second day of stay. The toilet paper holder was an unsanitary and unaccpetable block of wood with a piece of unstable metal screwed in that did not hold the paper steady and constantly fell to the floor. The ice makers did not work. NONE of them on every floor even after checking the floors that I was directed to after reading a note left on the ice maker on the 10th floor. The room was not cleaned, especially the bathroom floor. IHG claims to deliver True Hospitality for Good, every day. I have never had an experience like the I just had with my two young daughters this week. Very disappointed and would not ever visit again. The valet were quick and friendly.

10.0 / 10.0

Apr 2024

Nice place what highly recommend

6.0 / 10.0

Mar 2024

The staff was wonderful. I enjoyed talking to them, especially Rose (I think that's her name). I got there early, and was told there was no early check-in. No problem, I totally understand. But when the 3:00 check in time came, I was told I had to wait as there was a shift change! It was almost 1/2 hour later before I could check in. Why have a check in time at 3:00 and a shift change? This was a little annoying.

10.0 / 10.0

Mar 2024

Everything within walking distance to activity we were attendend.

8.0 / 10.0

Mar 2024

Could use a little upgrading but otherwise fine. The shower and wash basin water temperature were stuck on very hot (no cold water) and I could not change it, which was inconvenient.

2.0 / 10.0

Mar 2024

battery in smoke detector needed to be replace went off every 5 minutes 1am - 9am no maint. staff until then. not hot water had to change rooms, then came back later that day to NO HEAT. staff great facility needs a lot of TLC

3.0 / 10.0

Mar 2024

The hotel is located in the center of downtown. It is easy to access a variety of restaurants and short walk to Beale street and the FedEx forum. Although there were many positive at the end of our stay a charge was added to our account that was clearly not ours. It was removed but not until I brought my husband inside to tell the clerk that he had not purchased anything. Not a big deal - but the tone was accusatory and was a bad way to end our stay. The hotel is dated but met our needs

10.0 / 10.0

Mar 2024

We had an AMAZING night! Loved all the workers! The lady at the front desk makes the best shepherds pie!!!!! -bubbles

1.0 / 10.0

Mar 2024

My overall experience wasn’t too pleasant! First I was charged a $200 deposit for the room, had a confirmation saying my balance was a little over $500 to be paid at check in! Holiday Inn had NO record of it. I showed them the email, and they said they nothing to do with the third party booking. I subsequently had to pay the full amount for room which was over $800 and paid a $200 deposit for nothing. I’d appreciate if someone from Hotels.Com can give me some feedback on why this happened!

FAQs

How much does this hotel cost compared to others in Mud Island?

The average price for a rental in Mud Island is $167 per night. This rental is $60 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Downtown Memphis, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Downtown Memphis, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Downtown Memphis, an IHG Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and gym or fitness center.

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7.5 / 10.0

Very good(937 Ratings)

Sheraton Memphis Downtown Hotel

Holiday Inn Downtown Memphis, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Double Beds

Standard Room

Holiday Inn Downtown Memphis, an IHG Hotel

Hotel in Mud Island, TN

Reasons to book

About this hotel

Amenities

Map of Mud Island, TN

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Double Beds

Standard Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mud Island?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Downtown Memphis, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Downtown Memphis, an IHG Hotel?

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