Novotel Lugano Paradiso

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

4.4 / 5.0

Excellent(581 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli, and self parking.
Housekeeping is available on request.
Novotel Lugano Paradiso offers 96 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Family friendly

Map of Lugano

Nearby attractions

Available Rooms

Superior Twin Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

1 Double • 1 Sofa • 268 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Double Bed with Sofa bed

1 Double • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed with Sofa bed

1 King • 1 Sofa • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Novotel Lugano Paradiso

$$$$

4.4 / 5.0

Excellent(581 Ratings)

Hotel in Lugano

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Family friendly

Map of Lugano

Nearby attractions

Available Rooms

Superior Twin Room, 2 Twin Beds

2 Single • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

1 Double • 1 Sofa • 268 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 Double Bed with Sofa bed

1 Double • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed with Sofa bed

1 King • 1 Sofa • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Non Smoking

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(581 Ratings)

2.0 / 5.0

Sep 2024

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist

5.0 / 5.0

Jul 2024

Wonderful place! Great food and great hotel!

5.0 / 5.0

Jun 2024

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!

5.0 / 5.0

Jun 2024

Awesome hotel, would stay again for sure

5.0 / 5.0

Feb 2024

Modern rooms and easy acess

5.0 / 5.0

Sep 2023

Well located

2.0 / 5.0

Jul 2023

Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.

3.0 / 5.0

Jul 2023

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.

2.0 / 5.0

May 2023

Our stay was good

0.5 / 5.0

May 2023

Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.

2.0 / 5.0

Feb 2023

Comfortable

2.5 / 5.0

Nov 2022

Perfect & I love it

2.5 / 5.0

Aug 2022

Really great stay! The staff was really friendly and the hotel was modern and clean. Super breakfast!

2.5 / 5.0

Aug 2022

Amazing for families. Parking a bit expensive…

4.0 / 5.0

Jul 2022

Very nice hotel, clean, with parking and amenities. Well-located, right next to the train that climbs to the top of the mountain. Good options for breakfast, the only complaint is you have to reserve your time slot for breakfast, otherwise, they don't give you a table unless is outside. Staff, some are nice but others are very rude like an old lady at the front desk who complains to every guest checking in on the hotel with an Expedia reservation. She asked why we book through Expedia instead of booking directly to the hotel. They ask you to pay the full amount on the moment you check in. If you need any kind of accommodation they just said that they can't do anything since you book with Expedia. If it hadn't been for Expedia we wouldn't have stayed at that hotel. If it bothers them so much, don't use it to advertise.

2.5 / 5.0

Jul 2022

Great location and very friendly staff.

2.0 / 5.0

Aug 2021

Great location. Lovely staff. Pool / bar nice. Very good breakfast. Room modern, well-maintained, clean.

5.0 / 5.0

Apr 2021

Very nice hotel, well-located (right next to the train that climbs to the top of the mountain), decent breakfast.

2.5 / 5.0

Apr 2021

One of the best resorts I have ever visited

1.0 / 5.0

Aug 2020

It was a good experience

1.0 / 5.0

Jul 2020

We booked Novotel Lugano Paradiso for a family stay. We were not sure it was the right fit for us because it's more of a business and not a family hotel, but it exceeded our expectations. The hotel is sparkling clean, which made us feel at ease with the COVID-19 situation. There's extra care in providing hand sanitizer in the common areas. The pool was nice and only a limited number of people could go in at a time. The breakfast buffet was well managed and the staff took extra care of the guests to ensure enough distance between people. All staff wore a mask at all times. We recommend this hotel, for family or business trips.

1.3 / 5.0

Oct 2019

My 2 kids and I were going to SwissMiniatur park in Melide and this was the perfect accommodation. It was within walking distance to the train station and Local Bus No 2 is a few steps from the hotel. We were delighted to see that the funicular to Monte San Salvatore is a few meters away, and the stop for the city tour is just outside the hotel. The hotel also gave a free pass for local transportation and a pass that gives discounts to museums and other modes of transportation for the region. We felt safe and comfortable. We will certainly book here again if we come back.

4.0 / 5.0

Sep 2019

Enjoyed it. Policy saying that kids are up to 15-years old and younger is not constructive. Not like I can rent a room for a 16-year-old. Policy needs to change.

4.0 / 5.0

Aug 2019

What i liked 1- Clean and modern facility 2- Renovated building and rooms What i didn't like 1- Charging 20euro/day for car park. (This is nor fair already charging 250-300 euro per night no need to charge 20 for park. I didn’t mind to pay 300 euro night but 20 euro for car park bothered me 2- Breakfast was not reach. Also even though it says till 11 if you go 10:30 no bread left then you will not get more bread 3- you can not get glass of water from checkin after you checked in, you will be reminded that that lemon water from picnic bucket is only checking customers 4- Also no candy for your 3 year old from Lobby only for priority checkin customers I don’t understand who comes with these rules. You say you are not customer you are our guest but you say no to 3 year old kid who just wanted to have a small candy from the jar.

1.0 / 5.0

Jul 2019

We stayed at Novotel hotel in July 2019. We had a great experience! They offer great amenities such as free local transportation, scooters to help with touring the area (which you must place a 150 franc deposit down) and much more. The only bad thing was we were under the impression we were going to get free breakfast as our booking had told us but they only offer free breakfast on weekends (Saturday-Sunday). Overall, clean and great room!

0.8 / 5.0

Jun 2019

So it’s a Novotel! And it’s not cheap!! We booked 3 rooms in April and got there just after check in time! How ever it took us 1 hours to check in and the reception staff seemed so agitated for God knows what! The guy at the reception looked at us as if we were from another world! I can’t say racist as he was the same with another lady who checked in with us. But I wouldn’t book this hotel again! The rooms were average Novotel standard! The only good thing was the breakfast staff and the hote is not even in Lugano central it’s in Lugano paradiso!

4.0 / 5.0

Jun 2019

You know what you are getting - standard Novotel property. Everything clean and in good condition; no complaints. The hotel is well-situated for central Paradiso - short walk to the lake and the funicular. I recommend a trip up the funicular to the top of the mountain for great views. A small tip - go to the church at the top and at the back is a flight of stairs that takes you right up to the top of the building.

1.3 / 5.0

Jun 2019

Super friendly and made us feel very welcome

1.0 / 5.0

Apr 2019

room was a bit small, parking not free, breakfast was excellent, i liked the salmon very much!

4.0 / 5.0

Sep 2018

We were disappointed that the dining room had been let out for a function. After a long journey we were looking forward to having a meal in the hotel.

1.3 / 5.0

Sep 2018

Nice modern hotel - with friendly and helpful staff all the way!

1.0 / 5.0

Aug 2018

The staff was rude and wouldn’t let me back in the room and charged me $50 to get back in my room for no reason

2.0 / 5.0

Sep 2017

No Tea bags provided in room why?Answer was it was not included into my Booking!Very strange

4.0 / 5.0

Sep 2017

No Tea bags provided in room why? Answer was it was not included into my Booking! Very strange

1.0 / 5.0

Jul 2017

Not bad, I expected it to be more than what I saw and experienced

2.5 / 5.0

Mar 2017

My accommadition was best. Breakfast was delicios. Price is affordable according to Lugano, a Ticino card was given me and I travel free with all public transportation.

2.5 / 5.0

Jun 2016

Nice hotel in a great location close to the lake and. Comfortable rooms and a nice breakfast.

2.5 / 5.0

Dec 2015

We enjoyed our stay at this hotel, is clean, rooms are comfortable, we always walk to the city center and back to hotel is about 30 minutes at a slower pace, staff very friendly, breakfast good quality, definitely would stay again.

2.5 / 5.0

Sep 2015

Having just experienced a nine day stay at Novotel Lugano Paradiso I can't rate this hotel high enough. From the moment that we arrived we were given VIP treatment and nothing was too much trouble for the staff. We were impressed by the professional attitude of both the reception staff and also the waitresses who were prepared to give advice on places to visit and best restaurants to use. The accommodation is excellent and spotlessly clean.

1.5 / 5.0

May 2015

Overall stay was ok. The rooms are small and claustrophobic. Even though it is rated as four stars the room amenities are basic and utilitarian with a focus towards saving time and money for hotel staff. Even though we stayed for four days the coffee supplies including coffee cups were not replenished. The beds are two twins together to make a queen sized bed with uncomfortable mattresses. The room looked like a dorm room at best. The hotel lobby and breakfast areas were nice. The hotel is conjoined to two other budget facilities owned by the same group. We did not get value for the room rent.

FAQs

How much does this hotel cost compared to others in Lugano?

The average price for a rental in Lugano is $155 per night. This rental is $120 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Novotel Lugano Paradiso. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Lugano Paradiso. Enjoy the water!

Is Novotel Lugano Paradiso pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Lugano Paradiso?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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Novotel Lugano Paradiso

Hotel in Lugano

Reasons to book

About this hotel

Amenities

Map of Lugano

Nearby attractions

Available Rooms

Superior Twin Room, 2 Twin Beds

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Executive Room, 1 Double Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Room, 2 Double Beds, Non Smoking

Novotel Lugano Paradiso

Hotel in Lugano

Reasons to book

About this hotel

Amenities

Map of Lugano

Nearby attractions

Available Rooms

Superior Twin Room, 2 Twin Beds

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Executive Room, 1 Double Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Room, 2 Double Beds, Non Smoking

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Lugano?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Lugano Paradiso pet friendly?

What amenities are available at Novotel Lugano Paradiso?

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