Best Western Cades Cove Inn
Hotel in Townsend, TN
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Townsend with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.
Recreational amenities at the hotel include a fitness center.
Along with a fitness center, this smoke-free hotel has a business center and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Best Western Cades Cove Inn offers 54 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.
This Townsend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Gym or Fitness Center
Map of Townsend, TN
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
0.5
Roach infested room. Walked in walked right out
2.5
The room was clean and the staff, friendly/professional.
1.5
Employees at the front desk were not very friendly. Also the light above the sink did not work. All other lighting in room was very dim. Shower was stopped up, temp of water in shower was Luke warm. Ironing board was broke.
2.5
Great clean and quiet with a nice breakfast
2.5
The hotel was great, the staff was awesome. Very friendly, and had a great sence of humor. Took care of anything we needed. Its been updated and very nice and clean. Dog friendly which is a plus always, since my big boy travels with me a lot. Will definitely stay again and highly recommend.
2.5
The room and grounds were very clean and well kept. We were met at the counter with smiling faces and great personalities. We took our dog with us and they were very accommodating. We actually stayed a second night. It was very quiet there, with rocking chairs outside the rooms for outdoor relaxation. Beds were comfortable.
The breakfast was good. The breakfast area was continuously cleaned after guests came and went. Counters were immaculately kept. If we're ever in the area again, we will definitely stay here!
1.5
The room seemed to be clean. The cleaner was very strong. We had to open door to get smell out. This is an older motel and really needs to be updated in the bathroom
2.5
Nice rooms, remodeled, clean, and nice staff
1.5
It was good other than the ac system didn’t work until the last night & the tub didn’t drain
2.5
My stay was awesome the staff was great the lady at the front desk was a very outgoing woman she made me feel welcome just like I were at my own home also the rooms were very clean very well. Taken care. One other thing the breakfast was on 1000 it was great just as good as if you were going out to eat anywhere other. For real this place is on there game keep the good work up that’s the reason the rooms are staying booked up
1.5
The managers there were very nice. What I didn't like about the room was that it wasn’t as clean I like my hotel rooms. There was dust on the lamps and some of the other fixtures in the room. About 3 spiders on the ceiling in the main room and bathroom shower. We checked for bed bugs just because the place didn’t appear well-kept. The tissue box was not refilled. The bathtub had old soap in the corner. The bathroom wall had yellowish dripping stains running down the wall.
Also, I did not care for the water pressure in the shower. I felt like I couldn’t get all the soap out of my hair.
Another thing I will add is about the AC/fan unit. I like it cold when I sleep so I had the ac on. Well, it was so incredibly loud when it would shut off and just as loud when it turn back on. Every time it did that it startled me and I did not sleep much at all.
I did appreciate the carpet-less flooring. I hate wondering what germs are all in the carpet when I stay in hotel rooms like that. So it was nice to have a carpet-less room.
The breakfast was really good!! That was probably the best part of my stay.
2.5
Always nice stayed there 5 years now
2.0
The staff was amazing. They are very nice people. Very accommodating. The only drawback is that the rooms are moist. For example.. I straightened my hair ( I have a very expensive straightener) and 30 minutes later I had wavy hair again. Otherwise it was a great stay. The breakfast was really good.
5.0
Nice Mountain View. The room was pretty clean. Hot breakfast.
5.0
Friendly staff, clean, quiet and close to Cades Cove. Would stay here again when we come back.
2.5
The hotel was clean and very friendly service upon check - in. My only problems were, when we booked we selected to pay at the property when we arrived. The morning of us coming in, they tried to charge my card and I didn’t have that amount of money on it, as I have learned in the past. You never know what is going to happened with these banks and things and not have access to money. They contacted me through email and was going to cancel my reservations if it was not paid. I was on the way from home to pigeon forge and our bank is a small bank, don’t have access to where I can deposit money into our account or atm’s everywhere. That’s was a huge issue as I had stated to pay at the property. The only problems with the rooms, the beds are super hard and extremely high.
5.0
Beautiful nice but no pool
3.0
Great customer service and breakfast!
3.0
The staff said there was a leak in the bathroom they couldn’t fix yet. No problem. This leak was the water on full from the bathtub. ALL. NIGHT. LONG. They said if it’s too loud out a towel under the door. Really?? That’s the solution?? I left before the sun was up
2.5
Clean room, friendly staff, good breakfast variety including some gluten free and dairy free options. No complaints.
5.0
We loved our stay at BW Cades Cove. Andre welcomed us warmly and with a delightful sense of humor, answering all of my questions. His colleague, later on (after 9 pm) offered to come to our room to investigate why we weren’t getting most of the cable channels listed. The room was clean, spacious, with a little table and chairs in the corner. Bed was comfortable and our dog enjoyed the room and the large field just in the other side of the parking lot. We were able to park next to our room. I took a call on the rocking chair outside my room and moved into the lobby at 9 pm when it got too buggy. Staff asked if I needed any assistance. We slept through breakfast, but, I was able to get some tea and a granola bar to go. So near the park! Great place! Great staff! Will return someday! Thanks!
5.0
Had a enjoyable experience. The staff was very friendly and the rooms were clean and comfortable
5.0
Return customer. Very pleased.
2.0
Clean rooms, friendly, and accommodating staff
2.0
Roaches in room
5.0
Great customer service
5.0
Staff was very friendly!
2.5
Very nice, well run hotel.
1.0
We checked in and were given a handicapped room...no idea why. The bed was extremely high so luckily we are about average in height. There were some maintenance issues that were beyond annoying. The A/C until rattled and made obnoxious noises. The tub faucet would not shut off and literally ran a steady stream the entire time. The sink had a broken stopper and was just left in the sink. As for the shower, there was only a handheld sprayer with very low water pressure. Remember I mentioned we are both average in height, the sprayer was positioned in the corner of the shower and hit us about eye level. The bed wasnt terrible. The breakfast was decent.
5.0
Quiet and close to the things we wanted to do.
4.0
Very quiet .close to cades cove .Customer service was good .
5.0
room was very nice and clean. very large and amenities were nice.close to cades cove and piegon forge.
5.0
Clean and quiet…friendly staff
5.0
The attendant that checked us in was very friendly, professional, and efficient. The room was very clean and had a pleasant clean smell. The beds were comfortable. The area was quiet and we enjoyed listening to the crickets and frogs in the evening.
2.5
The staff and the room was great. I was greeted like I was family from the moment I checked my family into the Inn. The customer service of the staff was impeccable, yhe rooms were very nice and super clean. It was a quiet and peaceful stay. The breakfast the next day was at least a 2 star. Our overall experience was a 5+ star
1.5
Convenient location. Friendly staff. They do have free breakfast (we did not partake)
Room smelled very strong of air freshener (to mask old smell of room). Bed was so-so
4.0
We really enjoyed our stay here! It was very quiet, clean and comfortable. Most of the staff were amazing, very nice and friendly. There was one woman that was very rude, I had 2 encounters with her on 2 different days and both times she was extremely rude. The only negative was that the pool was out of order.
1.5
I chose this hotel because I had stayed at other BW and the experience was good. But this one particularly was not that great. I liked that the room's floor was laminated wood instead of carpet. But the bathtub did not drained properly and dirty water was coming out of it. The pool was moldy and closed in the summer! (Really???)
The breakfast was ok. No variety of things and the eggs tasted "fake." I wish hotels of same name would have same standards.
2.5
This place was awesome!!! Very clean room and staff were all so nice
2.0
The property did not have a pool. It was closed and they said they did not have a permit to run the pool. It was 100 degrees outside every day and the main reason I booked this hotel was because of the pool shown with the big slide.
FAQs
How much does this hotel cost compared to others in Townsend?
The average price for a rental in Townsend is $181 per night. This rental is $103 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Cades Cove Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Cades Cove Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Cades Cove Inn?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and gym or fitness center.
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