Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Premium bedding, desk, laptop workspace, blackout drapes

8.0 / 10.0

Very good(1,000 Ratings)

Hotel in Eagan, MN

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free airport shuttle, near Mall of America
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Hot tub or spa

Garden

Map of Eagan, MN

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

1 King • 413 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single • 280 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 280 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 280 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 500 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

$$$$

8.0 / 10.0

Very good(1,000 Ratings)

Hotel in Eagan, MN

3-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Hot tub or spa

Garden

Map of Eagan, MN

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

1 King • 413 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room

1 Single • 280 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 280 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 280 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed with Sofa bed

1 King • 1 Sofa • 500 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.0 / 10.0

Very good(1,000 Ratings)

2.0 / 10.0

Dec 2024

Very weird setup for parking. Had to pay to park overnight and trying to find the area in the parking ramp designated for hotel guests was tricky. The stairwell from the parking ramp to the hotel was disgusting. There appeared tobe vomit on the stairs, it was rusty, dirty and smelled like weed. The room itself was so hot when we got there that we had to turn on the cool air to try to cool it down. It was still stuffy the next morning. The chlorine in the pool area was so strong that it made our eyes sting. I went to make coffee in the mini keurig, which worked well,but the packets with powdered cream and sugar didnt include a straw or stir stick, so i couldn't mix it. Overall, we were unimpressed with the hotel considering what we paid.

5.0 / 10.0

Nov 2024

It as great. Convenient for why we are here. The room was great. I don’t know if it’s the air freshener, but the room did smell like marijuana

5.0 / 10.0

Oct 2024

Was very convenient for what we were in town for. Close to the mall

3.0 / 10.0

Sep 2024

I have mixed feelings about my stay. The hotel was nice enough, it felt partially updated and clean, but it wasn't the level of comfortable luxury that I used to equate with Crowne Plaza hotels. You need a key card to access the rooms, which made it a little difficult for friends visiting (versus other hotels). The free shuttle was a nice bonus and the front desk employees were so nice! Bed was comfy. My main complaint is housekeeping. I appreciate daily service since most hotels stopped doing that after COVID, but the housekeeping lady would knock on my door until I physically unlocked it to speak with her. I used the top lock, so you could crack the door open still, and I know she could hear me yelling for her to skip service (the "do not disturb" sign was flimsy and fell off constantly). I could hear my TV at low volume outside the door, no way she didn't hear me telling her to go away. I was in bed, enjoying my privacy, and felt completely uncomfortable with her insistence. She did not give up until I got dressed and came to the door. Also, overnight, there were random beeping noises and unusual sounds (creaking noises, TV clicking, etc). I'm sure there's some explanation, but if I believed in ghosts like my mother, we would have been moving rooms or hotels! The tub drained abnormally slow, as another review mentioned, but it wasn't a problem for me since I take short showers. All in all, YMMV, but I will pick a different hotel for my next stay in Minneapolis.

2.0 / 10.0

Sep 2024

The staff was incredibly rude and did not care about the concerns that I had

6.0 / 10.0

Sep 2024

Disappointed in the limited restaurant hours and the location is not within walking distance to other locations for meals.

8.0 / 10.0

Aug 2024

The hotel was very clean and the bed was super comfortable. The pool was cold and the hot tub was very dirty. Was excited to use it but when we got down there it was very disappointing. Perfect place to stay to take the light rail.

10.0 / 10.0

Aug 2024

It closes to the airport, mall and it not congested. Will stayed again.

8.0 / 10.0

Aug 2024

For my first time there it was quite pleasant and would like to go back again

6.0 / 10.0

Aug 2024

Gave me a lot of coffee. The bathroom was never clean

8.0 / 10.0

Aug 2024

Seemed like alot of hidden fees parking, breakfast, coffee ect. Cost was comparable to others that included the above. Way behind on upkeep peeling wall paper, scrathed up paint, water stained ceiling tiles ect.

10.0 / 10.0

Aug 2024

Thumbs up!

3.0 / 10.0

Aug 2024

I thought I was booking 2 rooms close to one another since it was family trip one room was floor 3 and next room was floor 7

10.0 / 10.0

Aug 2024

Ajay at the front desk was super helpful at check-in and throughout the stay. Liked the pool hours.

2.0 / 10.0

Aug 2024

This hotel is very outdated and wear and tear shows in most areas. Bathroom tiles broken, carpet stains, paint chipping, pool area needs maintenance. The hotel even charged $10 per night to self park in a deck that was falling apart. Our room had a leaking a/c unit and the carpet smelled like mold/mildew.

3.0 / 10.0

Jul 2024

Need more parking spaces when you’re checking in. First time staying, followed the parking signs, once in the building no signs directing you to the lobby.

4.0 / 10.0

Jul 2024

The place was clean, the hotel needs a renovation, the carpet was filthy and dirty, it was a noise room you can hear the outside noise, the air condition was noise. Bed and pillows were confiable and the Metro train close to the hotel it help you to go to other areas. Good transportation. Staff very helpful .

8.0 / 10.0

Jul 2024

The staff in the hotel and restaurant were wonderful and professional. The issue was more with the room we had. The AC unit started leaking and not left the carpet wet. Our bathroom door lock did not work and the room smelt like someone had been smoking in there. We were accommodated by the Front Desk Supervisor Leo and the rest of the team. It was a busy and crazy weekend because of the IT issue that occurred globally. But the staff still did a wonderful job overall.

3.0 / 10.0

Jul 2024

It felt very humid in the room even with the air on. Not the best looking rooms. Front desk gentleman was pretty rude when i called for the shuttle the night we got in. Restaurant waiter was very friendly, even went out of his way to find a candle for my daughters bday dessert. Pool was nice and big.

10.0 / 10.0

Jul 2024

It’s close to the airport and Mall of America, but there isn’t much available (food/entertainment) within walking distance.

10.0 / 10.0

Jul 2024

Excellent

2.0 / 10.0

Jul 2024

This hotel was nothing compared to the online pictures. Our room was dirty and smells very badly. We constantly sprayed air freshner to cover the smell. The carpet in the room felt disgusting the carpet felt like it was wet and trying to dry. The toilet is so low perfect for a toddler but not an adult. Desk , table or tv stand was not wiped off. The desk clerk did ask if I would like to change rooms I advised no. My daughter room was switched due to similar issues and the second room was worst. There was urine in the shower and the bathroom mirror seem to have black mold on it. Would not recommend this hotel.

10.0 / 10.0

Jul 2024

Definitely upscale

2.0 / 10.0

Jul 2024

This hotels needs a deep cleaning and air fresheners. It smelled horrible in my room. I constantly sprayed air fresheners. I don’t even want to mention what I saw in the tub.

4.0 / 10.0

Jul 2024

It was a nice stay except they now charge $50 per night for parking. That added another $100 to the stay. I stay there 3-4 times a year 7-10 nights, but I will probably find somewhere else now. I have another 3-night stay booked but that will be the last time I stay there. They must only want people who fly in to stay at their hotel.

2.0 / 10.0

Jul 2024

the shuttle never showed up

2.0 / 10.0

Jul 2024

I was given the worse room. Chair in room had stuffing coming out of it! Embarrassing.

4.0 / 10.0

Jul 2024

Good location

10.0 / 10.0

Jul 2024

Great place. Walkable to the light rail metro transit. Would stay here again.

5.0 / 10.0

Jul 2024

Great place to stay. We will be back!

2.0 / 10.0

Jul 2024

Terrible parking, room had a warped floor in the bathroom

1.0 / 10.0

Jul 2024

The hotel is outdated. The room smelled musty. The beds were uncomfortable. Our flight was delayed so we arrived at 2am. The woman at the front desk told us check in closed at 12am and we were denied access to our room. I sat in the lobby, with two small children, until 3am when she finally allowed us to check in. Their website says nothing about check in closing at 12am. Awful experience, and terrible customer service!

10.0 / 10.0

Jun 2024

I loved that the staff was friendly and efficient. My stay was a pleasure due to their competence.

8.0 / 10.0

Jun 2024

I didn't realize I would have to pay for parking.

2.0 / 10.0

Jun 2024

The hotel lobby, elevators, and hallways were hot. The elevators continuously malfunction and took me to the wrong floor. I was sweating profusely by the time i got to my room and was only carrying a backpack.

8.0 / 10.0

Jun 2024

Safe

8.0 / 10.0

Jun 2024

Disliked no room cleaning on weekends

6.0 / 10.0

Jun 2024

Our stay at Crown Suites was OK for the most part. What I not too happy about is that (unlike their competitors) they do not offer a Continental breakfast!! And, they dont tell you up front...but if you want to park your car on their premis IT COSTS TEN DOLLARS PER NIGHT!! other than those two issues the room was nice, the beds comfortable, and it twas a quiet and relaxing stay..

5.0 / 10.0

Jun 2024

Travelling for work and wanted a room close to the airport. Staff were great, shuttle was convenient and rooms were clean.

10.0 / 10.0

Jun 2024

The staff were kind, the hotel was fun and great for a family!

FAQs

How much does this hotel cost compared to others in Eagan?

The average price for a rental in Eagan is $116 per night. This rental is $10 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and hot tub or spa.

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Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Hotel in Eagan, MN

Reasons to book

About this hotel

Amenities

Map of Eagan, MN

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Hotel in Eagan, MN

Reasons to book

About this hotel

Amenities

Map of Eagan, MN

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Eagan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

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