La Concha Key West, Autograph Collection
Hotel in Key West, FL
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with 3 restaurants, steps from Duval Street
Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Housekeeping is available on request.
La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with 3 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk.
Housekeeping is available on request.
La Concha Key West, Autograph Collection offers 160 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Key West, FL
Available Rooms
Premium Room, 1 King Bed, Non Smoking
1 King • 275 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa • 400 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
1 King • 225 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
1 King • 225 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 225 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
There was no heat in our room. It was 60 degrees inside and out and when we asked about heat the front desk said there wasn't any.
2.5
We were extremely happy with our accommodations at La Concha! Right on Duvall Street within easy walking distance of many of the typical sights you’d want to see and experience in Key West.
2.5
I stay here most times that I'm in Key West. Last year during the remodel was a rough time and not a pleasant experience. But this visit,
seeing the transformation of the hotel, it is absolutely beautiful. The staff was amazing also.
2.5
It was great location, just didn’t like that there was so many extra added fees that wasn’t in initial price. So it was a bit of a surprise when we checked in!
1.0
While many aspects of the hotel were great (food, drinks, most staff, location) The main reason for a poor review is due to ill-informed staff and made up excuses. We chose this hotel based on location and the fact he had a pool. After booking I read a google review that the pool was closed for renovation, reachout out to hotel.com, after an hour, they responded that they spoke to the hotel and the pool would be opening in a week, and prior to our arrival. I wasn't sure, so I also called the hotel, and the front desk told me it would be open. Move forward to check it, the pool is closed, excuse is it didn't pass inspection. The pool had unboxed equipment everywhere, drilling and building work going on, it was nowhere near ready. After some pushing they said no resort fee (or whatever they call it) and breakfast credits. Some staff at breakfast said the credit was for both of us, others said for one of us. Then at check out, after being told nothing was getting charged to the card, I see 3 of the 4 days have a $30 resort fee, even after being told it would not be there. Again, more time for us to sort that out. Otherwise, hotel is great (rooms are small). But please list this property with a closed pool and educate your front room staff when things will be working
1.0
Hotel was under construction during our visit and I either missed the memo or didn’t see disclaimer when booking. No pool due to construction. Room was super small and tight to the point of feeling cluster phobic. Room also smelled very humid.
5.0
The staff was very kind and accommodating. They went above and beyond to meet our needs. We loved the old feeling and decor of the place mixed with the updated renovations. We also we love the lore of the facility. The idea of staying in a hotel that is said to be home of paranormal activities was a huge bonus for us.
5.0
Ive been staying there for years.
Landmark.
4.0
Think its uncalled for to have to pay to park on hotel property when you already are paying to stay at their facility.
2.0
It took over two hours check in….
5.0
Had a great stay! Drove to key west and had lots of parking spaces! Was $30 a day to park unsure if that was advertised in the description. They have complimentary beach chairs and towels which was nice and the rooms were updated and clean overall great hotel!
1.0
ago
Me and my husband were so excited to visit this resort and were very disappointed from the minute we arrived. If you check in before 4:00 you have to pay $300 to enjoy any of the amenities on site including the pool. Next we were able see our room, the outdoor oasis tub was filled with debris and bird feces. The pool didn’t play any music half of the time and rarely had entertainment. You are asked to tip after everything you consume which I have never experienced at an all inclusive. Staff was unfriendly. We finally found a great fresh squeezed pineapple drink they made in house on Friday. They ran out after our second one. We were disappointed to learn the next day they had no plan in for making anymore and we were just out of luck. The pool area was very disappointing. It smelt like sewer everywhere you went. Nothing you would think a resort at this kind of price would have. The view of the water is brown and unflattering with some low grade floats in the water. Have never stayed at an all inclusive that was this bad! Will never return, wanted to leave 15 minutes after getting there but they would not offer a refund
2.5
Amazing stay! We always love staying here and this is the first time since the renovation!
Great staff, cute rooms, and right in the middle of everything Duval! We will absolutely be back!
4.0
Currently the LaConcha is under major renovations. Most amenities are not available at this time. The property is centrally located, clean and the staff very good. Will return when property is complete!
4.0
The pool was closed for repairs. Our TV didn’t work.
3.0
I did not like the fact that both the pool and the gym were not available during our stay. They did make up for it with vouchers for breakfast.
4.0
We were unaware of construction when we booked. No pool was upsetting due to the extreme heat. The staff was very apologetic and they offered alternative pools at other hotels.
4.0
CONSTRUCTION
5.0
Hotel was very nice and convenient. Under construction but still very nice and clean. Staff were super nice and accommodating. Only thing is if you rent a golf cart you have to pay $35 to park it at the hotel. That sort of sucks because they don’t tell you that when you book it. The concierge lady at the desk that booked it for us didn’t even know the hotel charged the fee. I would definitely book this hotel again.
2.0
Property under construction!!!!!
No pool open on property!!!!!
Noisy and dusty!!
4.0
It was in walking distance of many of the restaurants and bars. The staff were very nice and accommodating. The hotel is under construction and does not have all the conveniences listed on the amenities of the hotel. The pool is closed and the hotel offers the opportunity to go to an adjacent hotel for the pool, but you have to sign up a day ahead of time to use it.
2.0
They never cleaned my room in 3 days...the construction still makes the place a mess...but folks are nice and it is well located.
1.0
Ask if the pool is open, ask about the gym, ask about the construction noise. Get the managers name you are taking to. We showed up to be told the pool and gym were closed. They offered to get us into another pool 1/4 mile walk away. No bueno. Very thin walls. This will be our last stay at La Concha despite this being our go to for years due to location.
1.5
Hotel has construction going on, if I had known that I would have chosen another one. Had to wait 10minutes for the elevator. We had to take two different elevator to get to our floor. One to the second floor then walk a long hallway to take another elevator to the 4th floor. We couldn’t use the pool it was close .? They told us we could use a public pool when we got there it was way to many people in that pool, could not go swimming if I had known all this inconvenience I would of picked another hotel. The air condition was dripping water had to put a towel on the floor. Not happy !
2.0
Pool was closed. There should have been a warning. Resturant closed. Bar open and extremely slow service. Not Marriott quality!!!
1.0
Dirty dirty dirty.
2.0
We were told Pool was Full. Which I’m not sure what that even means and sent to Dante’s. It wasn’t too bad but wouldn’t have booked if we were told this ahead of time. Also my daughter had headphones on tv stand when we went to dinner and upon return they were missing and our blinds had been shut.
5.0
Nice hotel, located at Main Street
1.0
The electricity and the cable went out. The cable took a long time to come back on. The front desk would not answer calls from our cell phones and only randomly when we called from the in room phone. When we contacted Marriott through the Bonvoy app and by phone, their only response was to go downstairs and talk to the front desk, which was not an option at that time.
The fire alarms were set off the next day. When we were vacating the premises down the stair well, we ran into hotel Staff going up stairs. We asked why she was so calmly going upstairs and she said because the fire alarm was only because the construction crew set it off.
The staff was not rude, but CERTAINLY not friendly.
The room was completely out of shampoo and conditioner.
The elevator was very dirty. Understandably because there was construction, but they could’ve done a better job at keeping it more kept.
Very disappointing, especially considering the price point.
2.0
need personal speek other lengua
1.5
We were not advised that the hotel was under construction and the pool was not in service. A big portion of the hotel was under construction which made it difficult to get to our room. It took us at least 6 minutes to get to our room. We had to take two elevators as well and they took a while to come. In addition to the construction, housekeeping missed cleaning our room a couple of nights even tho we had requested service. We didn’t have clean towels and when u called for some it took them about 30 minutes to bring us some. The staff was nice but the hotel should tell customers about the construction and lack of pool so they have the choice to continue with the booking or not. We were very excited to stay at La Concha when we booked, but unfortunately, we will likely never stay here again,
5.0
We always enjoy our stay here.
4.0
Booked through Orbitz and it states that parking is $35 per STAY but they actually charge $35 per day. WiFi was down my entire stay and then on top they charge a per day destination fee which is not known prior to booking on top of per night room cost. Excellent location but they have too many add ons in my opinion.
2.0
Shower handle and toilet seat falling off
1.0
The staff for the most part were professional and helpful. The property is under renovation. No where in the Expedia site or the properties site does it state this. No pool. No wifi. The sound of construction varies from what time of the day it was. I've been staying at Marriot properties my entire life and have never experienced anything like I did at the property.
4.0
Conveniently located to all shopping and dining on Duval! Parking was a breeze. Arrived early hoping to park and our room was also ready! Stayed on 4th floor or original wing and the elevator would have been convenient but they were under construction. The lobby was vast but A/C seemed to be out, maybe bc of construction. The pool was closed which was a shame but the option to use another hotel's pool with a reservation was a option. I would definitely go back hopefully when renovations are complete to fully enjoy property
5.0
This is a great hotel. Beds and pillows were comfy. Our room and bathroom were updated. There were 4 of us in a room with 2 queen size beds and we all fit comfortably. Staff was nice, friendly, and helpful. They have parking for the golf cart we rented and they also have bicycles you can check out. The only thing we would suggest is that the hotel adjust the hydraulics on the hotel doors. They slammed every time people would go in or out of the hotel rooms. The pool was under renovation, but I was aware of that when I booked the room. The location is prime and we didn't hear any outside noise. We would definitely stay again.
3.0
Typically I love staying at the La Concha - great location, awesome staff and nice property. I literally booked the La Concha for the pool - I was super disappointed to see the pool was under construction and EMPTY when we arrived. Additionally, our room overlooked the pool which was very noisy due to the ongoing construction. These details were not disclosed when I booked. I am sure when the construction is complete the property will be back as expected… however for this stay… two thumbs down.
5.0
The best location. This hotel is charming, and located at Duval Street. Definitely a good option.
2.5
Amazing fathers day
FAQs
How much does this hotel cost compared to others in Key West?
The average price for a rental in Key West is $484 per night. This rental is $5 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at La Concha Key West, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at La Concha Key West, Autograph Collection. Enjoy the water!
Is La Concha Key West, Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at La Concha Key West, Autograph Collection?
We found 5 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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