The police were there upon our arrival delaying our check in time till 4:00 not 3;00 as advertised. No explanation as to reason of their presence. Walls we’re dirty a foot or more high . Pubic hair on toilet lid. Feces spot on toilet lid seat. Air conditioner sounded like a train running through our room when running all night. Thank goodness there was a latch and deadbolt on door , as it didn’t close properly. My wife wanted to jam a chair under door handle to feel more secure. We arrived down for breakfast at 8:30 AM only to find one slice of bread !! No fruit, muffins, nothing. I asked the staff where danish anything other one slice of bread and he said he would get me another piece of bread and I could make a peanut butter sandwich!! He went and got me another slice of bread , that clearly had been in freezer. Coffee was ice cold . Elevator started it had not been inspected since 2020. Since we had to use it to get to our 3rd floor room , it was unnerving. Shouldn’t they have had yearly inspections?? We’ve stayed in Days Inn many times and have never been so disappointed in total experience.

Amazing front desk staff very nice, helpful and knowledgeable as always! Travel frequently for work, and always a delight to stay here It may not be the newest property or swankiest, but functionality and a staff that actually makes the experience personable and enjoyable makes up for the difference and some! Even at 4am when I arrived in town, I was greeted with the same kindness that I would have been earlier in the evening, as this was after the night audit was done so i usually get attitude from most properties, not here! Had great customer service skills and he always strikes up a great conversation! Thanks again!

Very worn down place. Check in is 3pm stated on website get their and he informs me their sign says 4pm. come back at 5 and told we dont take cash very rudely by a different associate, have to go 20 mins out of my way to deposit cash in bank to use card. Finally check in at last minute room is dreary and smells. Not in the best area unfortunately. Then all night all you can hear is others around and non stop sirens. Come to find out when I checked out the next morning they had trouble in the front office. Also when the phone was picked up to be moved over the line had been cut so NO PHONE! Thankful we didn't have an emergency during the night as we didn't know there was no working phone in room.

Enjoyed it

The AC wasn’t working at all and the room was hot. We were so tired after a 12 hours drive to complain or change room. Most outlets weren’t working. Cleanness of the room was just ok. When we told the person in the counter about it they just said “ok, we will take care of it”, seems like they already know about the problem.

The pool had bags of trash in it. There was windows with OSB board covering them the bath tub had a stain on the bottom of it like it hadn’t been cleaned in months. There were stains on the bedding and bugs crawling under the mattress. Pictures posted on hotels.com are no where near what this roach motel looks like. Definitely not a recommended stay.

The property was dirty, front desk assigned me two rooms that were already occupied. Got water didn't work.

The photos in the advertisement are misleading.

hotel under construction, scary area. I do not recommend this hotel.

Staff os nasty in the office

close to freeway. dirty with bugs and holes in blanket. outside people walking around asking for cigs.

Okay for short sleep over

Nothing

I didn't like that I was lied to about the pool, had to switch rooms bc mine had 2 leaks in the bathroom, very unclean, rude and inattentive staff.

It was horrible. Very dirty and the door conditioner was so loud you couldn't sleep and it was too hot to try to sleep without it. They offered to change rooms but the 2nd room was the same issue. Plus just outside or door was a disgusting used condom. Still never study there again.

Only available hotel I could find on a terrible Charlotte airport travel weekend. A place to sleep and shower, that’s about it. Room was generally clean, but sheets had cigarette burns. Breakfast area is “under construction” but there’s trash and other junk that looks like its been in there for years. Breakfast is coffee, 2 kinds of cereal, and toast. Eating area is filthy. Any port in a storm. If my wife had been with me we would have been looking for another place. I got a few hours of sleep and moved in. Any port in a storm!

We needed a cheap place to stay as out days changed and the place we were at before could not accommodate, with that said you usually get what you pay for. The room was average size the bathroom small, the issue was mostly with the bathroom, the toilet did not flush correctly and each time you flushed it would leak. There was also bugs discovered, called a silverfish, though it was a harmless bug still not something I'd like to wake up too. The staff was friendly no issues with check in, for some reason I was checked out a day early so that caused some issues but they sorted it out quickly.

The whole property was dirty with cigarettes' butts the outside area. The room was a non-smoking but it had a faint smell of cigarette smoke. The attendant when checking in was not very friendly.

The guy working the front desk wasn’t that pleasant he was even sleeping on the job when I had to go back up there. My reservation said there was 4 guest 2 adults and 2 children so I was annoyed when there was only 2 towels and 2 wash cloths and when I went to the front desk to get more they said they didn’t have any. My daughter left her phone and we didn’t realize it until a couple hours later and the lady that let us back in the room to look for it was nice. It was ok for the night

Will never stay here! Better off at a motel 6! Very very dirty, peeling paint, dirty walls, no standard pillows, misleading amenities, nonchalant staff upon check in, not well lit, felt unsafe, looked unsafe, given dirty linen, etc.

Rooms had raoches parking lot had alot of traffic neighbors slammed doors all night

The WiFi was not working.

Everything good except bathroom.

it was quite

Nothing else to say

when I booked the room, the photos shown were not even close to what the property looked like; room was lacking, very poor condition, breadfast was a joke---stale bread and cereal----the whole thing was a disappointment and if I hadn't just driven 12 hrs, I would have gone somewhere else.

Got ready to check in was told by front desk staff that my reservation was cancelled.Called hotels.com to see why I wasn't able to check in was told by hotels.com that somebody would be getting in touch with but never heard from anyone.I would like to get a refund since I didn't stay at this location had to pay for another room at a different location...was very UNSATISFIED

The lobby was still under construction, limited continental breakfast amenities. The room - walls and light switches were dirty with visible grime and smudges. The sheets were yellow from smoke (I requested non-smoking) and had holes in it. I did get clean sheets when I asked.

discrepancies between two managers. night manager gave us a room key because our rooms AC was not working. Said there would be no charge…morning manager then continues to charge me for another room. complete mess and not friendly

Ok

Trashy rooms. Hair found in my bed. Daughter woke up with bites (I'm assuming they had bedbugs).

I especially liked that they removed all the carpet and had very nice vinyl wood looking floors. Made for a very clean look.