Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Premium bedding, desk, blackout drapes, iron/ironing board

4.0

Good(1,011 Reviews)

Hotel in Waterloo

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a conference center, a quick walk to Centre In The Square
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space.
Crowne Plaza Kitchener-Waterloo, an IHG Hotel offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Map of Waterloo

Nearby attractions

Waterloo Park

2.6 mi

Adventure Rooms Canada | Escape Rooms Kitchener

Available Rooms

Standard Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

$$$$

4.0

Good(1,011 Reviews)

Hotel in Waterloo

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Map of Waterloo

Nearby attractions

Waterloo Park

2.6 mi

Adventure Rooms Canada | Escape Rooms Kitchener

Available Rooms

Standard Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(1,011 Reviews)

2.5

Dec 2024

Great hotel with fun additions like bowling, arcade and mini putt. Wonderful pool and super gym. Every single employee I passed or talked to was friendly/super helpful. I wished my upgraded room had a tub, the temperature was a bit wonky (but I managed) and there needs to be something that depresses the doors from slamming but other than those minor things this definitely the choice in Kitchener.

1.5

Dec 2024

Hotel was ok. Friendly staff. Game room was a disappointment. Most games broken and couldn’t figure out the bowling or mini golf. No signage telling us how to work them. Pictures definitely deceiving. Paid for breakfast but didn’t start serving until 7:30am so couldn’t wait around for it. Very loud streets downtown and we could hear everything. Kept us up most of the night. Likely wouldn’t stay again.

1.0

Dec 2024

No shower door, sink was clogged

2.5

Nov 2024

Very friendly helpful staff great location many amenities can’t say enough about this property

0.5

Nov 2024

Terrible, terrible experience. I’ve stayed at plenty of hotels and NEVER had an experience like this. Pros: beautiful hotel Cons: Outweigh the Pros. I went to be there with my 13 year old , who’s been having a rough time lately and we were excited by the amenities. Pool was freezing, skylight in room with pool broken which allowed for cold air to come through along with rain on me while sitting there. The bowling didn’t work well, one of the lanes competely didn’t work. No internet in rooms and when I inquired I was given a number to call an IT technician who couldn’t help. I was on the phone with technician for 45 minutes, which I could have spent better with my son. Was locked out of room where our things were still inside, apparently there was a system problem which occurred to others as well. It was one thing after another with not much concern about such a poor stay. Frankly, I feel like I shouldn’t have to pay.

1.5

Oct 2024

Nice hotel with the best breakfast I have found in any hotel. Room accessibility can be a challenge as hotel is spread out like a maze.

2.5

Oct 2024

nice place and staff great. Could leave our luggage while we were gone. Ended up in Waterloo longer than expected and guests went back to hotel and sat in comfy chairs and staff didnt ask them to leave.

2.5

Oct 2024

Pleasant staff, great morning waitress. Easy to book, walkable to events, lovely getaway.

1.5

Oct 2024

Hotel is really aged and not very accessible. Showers and toilets function poorly. The buffet breakfast was fantastic though.

0.5

Oct 2024

The toilet in our bathroom continually plugged up where we could not flush it. We called the front desk several times to fix it. After each fix it would clog again. The hotel said they would move is and never did. Needed to use the bathroom at the lobby or in friends rooms. The inconvenience was unreal

2.5

Oct 2024

Excelent service I definitely would stay again.

2.0

Oct 2024

It was an affordable and enjoyable stay. Front desk reception was what youd expect. Friendly, informed and professional. The gym was more than adequate as well. They had a great pool. Our king bedroom was spacious and very clean. The mattress was very comfortable, duvet was clean and kept hold. Housekeeping was quiet and friendly.

2.5

Sep 2024

Just a beautiful place overall

2.5

Sep 2024

Extremely helpful and friendly staff both at check in and breakfast. An amazing breakfast buffet, worth staying there just for the breakfast. Very clean, had no issues whatsoever

2.0

Sep 2024

Nice location and amenities. Great breakfast! Comfortable bed.

1.0

Sep 2024

Totally not happy with the room. Old, outdated room and building. All monies spent on the outisde and lobby. Area is shady and a lot of homeless people in the area making feel unsafe.

2.0

Sep 2024

One night stay. Comfortable bed. Small room & bathroom. Malfunctioning shower

1.0

Sep 2024

Didn’t let us in

4.0

Sep 2024

The air-con was loud through the night which made it difficult for me to sleep well.

1.0

Sep 2024

My stay at this hotel was extremely disappointing. The room was outdated with no smart TV, and the furniture and bed were old and uncomfortable. The room also had a noticeable smell, and the cleaning products used were not effective. Overall, the experience was not worth the charge.

2.5

Sep 2024

The staff was very friendly and helpful! The restaurant had great service and fresh food at the breakfast buffet. The pool and area was clean and the water was nice to swim in. The hotel has lots of little entertainment options with kid sized bowling lanes, minigolf, arcade, and table tennis. My two kids and I enjoyed some of the onsite amenities during our single night stay.

4.0

Sep 2024

Good location with public transportation. Cleanness is acceptable.

2.0

Sep 2024

The hotel was great. The restaurant was excellent. The only hotel I've stayed in a long time with comfortable pillows. The only complaint i would have is the parking is so far away.

5.0

Aug 2024

The staff is very helpful.

4.0

Aug 2024

The Crowne Plaza was a very comfortable stay. The only reason why I rated 4 stars overall was that the bed was way too soft for my liking. Thats just a personal preference. That being said,, staff were lovely, rooms were clean and the on-site restaurant had tasty food and excellent service. The only downside of the restaurant is that the portions are huge so one could definitely share to cut down costs, especially children. The breakfast was probably the best breakfast I have ever had at a hotel. So many options, friendly and helpful wait staff. Made to order omlet station is fantastic. The pool is wonderful. I would stay again.

0.5

Aug 2024

I feel I am owed one nights stay back . I had no phone in the room for about 24 hours and I do not own a cell phone . My wife was in surgery at St. Mary’s Hospital and I was to be available to help with a decision if needed . The hotel worked to fix the issue and thought it was fixed many times but it wasn’t . I asked for a one night refund and was told that because I booked through you that you owe it to me . Also people should know that if you don’t book directly with the hospital you do not get the medical discount and any issues with the hotel must be corrected thru the site you use . Even a hotel like the Crowne Plaza will not help with any refunds . This is crap , Dave the husband of Mary Ellen .

2.5

Aug 2024

It was great! A lot of noise coming from the parking lot and the hotel was very quick to take care of it

5.0

Aug 2024

Even though there was a baseball tournament in town and all the children were running around the hotel lobby when we checked in, they put us in a room away from the young baseball players into a nice quiet area of the hotel. Staff was very accomodating, very efficient, all around excellent!

3.0

Aug 2024

Not terrible but nothing to brag about. Decent place to stay. Pool’s nice.

5.0

Aug 2024

It was a great experience the staff made all the differene excellent customer service

5.0

Aug 2024

Super clean and a beautiful room

5.0

Aug 2024

Everything was perfect

4.0

Aug 2024

Loved the accessible to everything

4.0

Jul 2024

Good.location.

3.0

Jul 2024

Inner city hotel

4.0

Jul 2024

Good experience

4.0

Jul 2024

The location of the property isnt the best, especially the parking area. But overall its a great facility with amazing staff. Michelle at the front deska nd Carol and Niraj were great hosts at the restaurant.

5.0

Jul 2024

Enjoyed our quick stay there

4.0

Jul 2024

Front desk staff were welcoming and helpful.

5.0

Jul 2024

great location!

FAQs

How much does this hotel cost compared to others in Waterloo?

The average price for a rental in Waterloo is $119 per night. This rental is $20 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Kitchener-Waterloo, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

Explore similar vacation rentals in Waterloo

Explore all rentals in Waterloo

4.0

Good(741 Reviews)

Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel

Hotel

in Waterloo

2-star

1 king bed

Garden · Pool · Kitchen or Kitchenette

Nestled in Waterloo, this Hotel is perfect for your next vacation. Enjoy Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area, an IHG Hotel's top-rated amenities, including Air conditioner, Fireplace and Internet / Wifi, and more.

$$$$

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Hotel in Waterloo

Reasons to book

About this hotel

Amenities

Map of Waterloo

Nearby attractions

Available Rooms

Standard Room, 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Junior Suite, 1 King Bed

Crowne Plaza Kitchener-Waterloo, an IHG Hotel

Hotel in Waterloo

Reasons to book

About this hotel

Amenities

Map of Waterloo

Nearby attractions

Available Rooms

Standard Room, 1 King Bed

Premium Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

Premium Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Junior Suite, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Waterloo?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Kitchener-Waterloo, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Kitchener-Waterloo, an IHG Hotel?

Explore similar vacation rentals in Waterloo

Waterloo travel inspiration

Related vacation destinations

Keep exploring