Mandarin Oriental, Santiago

Premium bedding, minibar, in-room safe, desk

Premier Suite | Premium bedding, minibar, in-room safe, desk

4.6 / 5.0

Outstanding(738 Ratings)

Hotel in Providencia

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family ski hotel with 2 restaurants
Skiing and snowboarding are not the only attractions at Mandarin Oriental, Santiago, where you can sip cocktails at the bar/lounge and take advantage of a coffee shop/cafe and a conference center.
Change of towels is available on request.
Mandarin Oriental, Santiago offers 310 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Providencia

Nearby attractions

Bicentenario Park

1.1 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Club Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 2 Twin Beds

2 Single • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed (View)

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Mandarin Oriental, Santiago

$$$$

4.6 / 5.0

Outstanding(738 Ratings)

Hotel in Providencia

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of Providencia

Nearby attractions

Bicentenario Park

1.1 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Club Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 2 Twin Beds

2 Single • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds

2 Single • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed (View)

1 King • 560 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.6 / 5.0

Outstanding(738 Ratings)

2.0 / 5.0

Nov 2024

The hotel is fabulous and lives up to the 5 star rating. It was absolutely clean, except for some rooms that seem to have doors that need refurbishing. It must be a wing that probably has not been renovated but is visible from the walkway. The restaurants in the facility were excellent, particularly the Matsuri, which offers Japanese/Peruvian fusion. The pool was super cold but the lounging area was pretty comfortable with continuous music that gets to be a little loud occasionally. They should have some heating installed. The view from our room was stunning. It felt like we were smacked right in the middle surrounded by the beautiful Andes mountains 180 degrees. I couldn’t have asked for more. The room was very spacious. It had a step-down from the bed area to a seating area that had a desk.You would not feel cramped at all. Loved it!

2.5 / 5.0

Nov 2024

Great service, very friendly staff, spacious rooms, very clean and nice pool area.

5.0 / 5.0

Aug 2024

Everything was perfect. The room service was particularly excellent. They prepared the room for you at night to be ready to sleep.

5.0 / 5.0

Aug 2024

The Best customer service

5.0 / 5.0

Aug 2024

Great service!

5.0 / 5.0

Aug 2024

The service was exceptional, and the food.

5.0 / 5.0

Aug 2024

An immaculate and friendly five star hotel. Rooms are large and really well appointed, with USB plugs, nice toiletries and really comfortable beds, plus space to work. All the staff are so helpful and really looked after me as a solo traveller. Lots to walk to nearby, although there are alsoa lot of big roads. Both restaurants are really good.

5.0 / 5.0

Aug 2024

Very organized very professional very friendly

5.0 / 5.0

Jul 2024

Overall great but many times no-one answered the room service line.

5.0 / 5.0

Jul 2024

It was an amazing stay. I never seen friendlier and more attentive staff than in this hotel.

5.0 / 5.0

Jul 2024

Great place and good food at the restaurant.

2.5 / 5.0

Jul 2024

Brilliant weekend. Still waiting for the Spa to be renovated but enjoyed a relaxing massage anyway. Matsuri restaurant was fantastic on Saturday night. Staff were friendly , breakfast good . Excellent view from the room of the Andes. Very good.

2.5 / 5.0

Jul 2024

Outstanding property and staff. Team anticipated needs and was incredibly helpful. Property is beautiful. Will stay again.

5.0 / 5.0

Jul 2024

Service is superb

5.0 / 5.0

Jun 2024

The international atmosphere.

5.0 / 5.0

May 2024

Great hotel. Location it's not the best but Uber was handy and we had no trouble getting everywhere we wanted to go.

5.0 / 5.0

May 2024

Incredible food and location

5.0 / 5.0

Apr 2024

Very good

2.5 / 5.0

Apr 2024

Very pleasant

5.0 / 5.0

Apr 2024

Great views, beautiful garden, modern and luxurious rooms, excellent service.

1.0 / 5.0

Mar 2024

Temperature in rooms unbearable. Windows are exposed to direct sun and are not isolated. Rooms were not clean when checking in. Toiletries insufficient, had to ask the staff for everything. Pool towels are nasty!.

2.0 / 5.0

Mar 2024

Spacious hotel. Safe area.

5.0 / 5.0

Mar 2024

Beautiful property, amazing views and big spacious garden area with pool and waterfall. The service is excellent, the food options are great from poolside, breakfast buffet, and restaurants. I really was impressed by the bakery that turns amazing patisserie on a daily basis (in house). The rooms are spacious and well appointed. I really enjoyed my visit.

5.0 / 5.0

Mar 2024

Excellent stay

4.0 / 5.0

Feb 2024

very well maintained property and excellent service from on site staff. Only issue was we had connected with the hotel a number of times prior to our stay about linking our 2 reservations, as they were made at different times, so that we did need to change rooms, and our requests to be at the highest floor possible and away from the elevators - none of this was followed when our room was assigned. Others in our group who booked after us, with no specific requests were given higher floored rooms away from elevator - same room type, we were initially assigned a room on the 2nd floor right across the elevators. Once we spoke to Christina at reception, she confirmed the messages were there, and did end up moving us up to the 6th fl, a few doors away from elevators. Once that was address to a degree, it was a wonderful stay.

3.0 / 5.0

Feb 2024

The Mandarin Oriental advertises (and prices) itself as a top luxury hotel. Essentially a remodeled Hyatt Hotel, the rooms were nice but nothing special to justify the high costs. The staff was top notch; however, the onsite food was mediocre. We ate at both restaurants and the pool area, and the food just wasn't good. Small sizes and high prices were included. Much better to walk (10 minutes) to the Parque Arauco and eat at one their dining establishments. If you're looking for a truly 5-star hotel, this is not the place for you. We did arrive in the morning but couldn't access our room until 3:30 PM.

3.0 / 5.0

Feb 2024

Great location with lots of walkable restaurant options. Pool is nice facility to have in the very hot summer. Rooms are spacious with nice bathroom. Air conditioning was NOT working well, which made sleeping miserable. I asked the staff to address several times to no relief. They also need more front desk staff working at peak hours as lines can build up.

4.0 / 5.0

Feb 2024

The pool area was very good and the overall amenities

2.5 / 5.0

Jan 2024

Just amazing! I traveled with my daughters and they always went above and beyond in ensuring we were having a great time.

5.0 / 5.0

Dec 2023

What is there not to like? Honestly, the quickest service with quality that I have received. The staff is top notch and exceed expectations.

5.0 / 5.0

Dec 2023

The outdoor pool and lounge area is incredible. Multiple food and bar options onsite. Luxury resort feel. We had a spacious and well equipped room that was refreshed daily. High end experience all around. A safe place to hunker down in Santiago!

5.0 / 5.0

Nov 2023

Very comfortable chairs in the room. King size bed was also extremely comfortable. Free mini bar and lots of bottled water provided.

2.5 / 5.0

Oct 2023

The staff were amazing. They went above and beyond to please. Using Uber is fast, clean, and cheap for all excursions. The Concierge team arranged any activity and we so very helpful. Most questions and requests could be asked and replied via what’s app- which helped a lot without Spanish translations. We came for the 2023 Pan AM Games to support our athlete daughter and the whole staff cheered us on! They even surprised us with a late night treat of balloons, a framed photo of her, and chef’s desserts. The handwritten letter attached was very touching. The Mandarin staff are passionate about service, and it shows! Oh, and the best poolside waterfall to enjoy in a city!!

5.0 / 5.0

Oct 2023

Just nice

5.0 / 5.0

Sep 2023

One of the greatest

1.0 / 5.0

Sep 2023

Bad service.

5.0 / 5.0

Sep 2023

Very nice hotel. Very friendly staff and service. Restaurants are top class.

5.0 / 5.0

Sep 2023

A great hotel, however, it is not what you would expect from a Mandarin Oriental hotel. Service was a bit below par and the towels in the room seems to be on the cheap side. Again a great hotel but in my opinion does not stand up to the Mandarin Oriental standard.

5.0 / 5.0

Aug 2023

The staff is great and the hotel is overall beautiful.

2.5 / 5.0

Aug 2023

Everything about the stay was excellent. The rooms were great, the staff were fantastic and really helpful, food was great - including a tasting option at Senso. Room service breakfast one of best I have had.

FAQs

How much does this hotel cost compared to others in Providencia?

The average price for a rental in Providencia is $62 per night. This rental is $201 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mandarin Oriental, Santiago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mandarin Oriental, Santiago. Enjoy the water!

Is Mandarin Oriental, Santiago pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mandarin Oriental, Santiago?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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4.5 / 5.0

Excellent(738 Ratings)

Mandarin Oriental, Santiago

Hotel

in Santiago

5star

2 guests · 1 bedroom · 1 bath

Garden · Pool · Air conditioner

Discover the beauty of Providencia with a stay at Mandarin Oriental, Santiago, a top rated Hotel with amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Mandarin Oriental, Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Club Room, 1 King Bed

Club Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed (View)

Mandarin Oriental, Santiago

Hotel in Providencia

Reasons to book

About this hotel

Amenities

Map of Providencia

Nearby attractions

Available Rooms

Club Room, 1 King Bed

Club Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed (View)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Providencia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mandarin Oriental, Santiago pet friendly?

What amenities are available at Mandarin Oriental, Santiago?

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