DoubleTree by Hilton Ottawa Downtown

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

4.2

Excellent(1,614 Reviews)

Hotel in Downtown

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a 24-hour front desk
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Downtown

Nearby attractions

Parliament Hill

0.6 mi

Canadian Museum of Nature / Musée canadien de la nature

0.9 mi

Canadian War Museum

1.5 mi

National Gallery of Canada

0.5 mi

Available Rooms

Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

DoubleTree by Hilton Ottawa Downtown

$$$$

4.2

Excellent(1,614 Reviews)

Hotel in Downtown

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Map of Downtown

Nearby attractions

Parliament Hill

0.6 mi

Canadian Museum of Nature / Musée canadien de la nature

0.9 mi

Canadian War Museum

1.5 mi

National Gallery of Canada

0.5 mi

Available Rooms

Room, 2 Double Beds

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.2

Excellent(1,614 Reviews)

2.5

Dec 2024

Great location near Rogers Centre conference venue, shopping mall and restaurants and bars. Former Novotel, room was spacious and comfortable.

2.0

Nov 2024

A quick weekend getaway to unwind. Staff were friendly and attentive. Room was comfortable. Underground parking onsite.

2.0

Nov 2024

It’s a re-brand…not much is spanky shiney new about it. Parking garage a bit of a mess, room was nice but drab colors, the complimentary hot breakfast was very nice, front desk didn't wow me but was competent, and the hotel was clean!! 7.75/10

0.5

Nov 2024

I don't like my experience with this hotel. It is very dark. Looks durty. Like old train station. There are no slippers in the room, no bath rope. The shower gel bottles are durty with soap rings around. Looks like nobody washed it. Very old photo wallpaper on the wall. Room is small.

2.5

Oct 2024

Great customer service from friendly staff at front desk and pleasantly greeted by housekeeping staff

2.0

Oct 2024

Great location and great staff. Some repair needed in common areas but the room was nice and clean.

2.5

Oct 2024

It was in the transition from Novetel to DT by Hilton. Overall it’s great. The check in with Hailey(?) was great. The only problem was the underground garage was under renovation so I had to park inside a mall across the street. The loading area in front was kinda small.

5.0

Sep 2024

Would stay again. Thank you

4.0

Sep 2024

I wish rooms don’t have carpet since hard floor is much easier to clean and sanitize. The pool was small and busy for the size of the hotel. And parking was under construction so we need to walk a short distance every time which is ok if you don’t have bags with you and not in the middle of night. Otherwise everything was good

5.0

Sep 2024

We have stayed here many times always enjoyed it. Place is clean and very convenient to shopping mall and the market

5.0

Sep 2024

It was very good

2.5

Sep 2024

Very nice, clean and well appointed

5.0

Sep 2024

Walking distance to Byward Market, Rideau Canal, Parliament buildings, shopping mall, University of Ottawa.

3.0

Sep 2024

We had to evacuate just before midnight. Early check-in time was not clear when I called when I went to check in they told me that I was 15 minutes too early so I had to leave and come back.

2.5

Sep 2024

Best service and always very helpful. Recommend this hotel

4.0

Sep 2024

There is no parking accomodation

3.0

Sep 2024

Fastest elevators, delicious cookies at check in. Helpful friendly staff. Amazing breakfast buffet. Only issue was the upgraded room that i reserved and paid extra for was not available Couldn't offer price difference refund because i had prepaid for the room. Compensated us with free breakfast which waa delicious

4.0

Sep 2024

Place is good , rooms are quite inside on floors Breakfast is average

3.0

Sep 2024

The parking lot was in construction and there was no compensation....just told to park at the mall and have to pay... if you advertise free parking,then there should be compensation of some kind for 30$/day parking fee because of an inconvenience caused by your responsibility. Pool area is very closed off feeling and basic.

4.0

Sep 2024

The washrooms in the main lobby were dirty. Rest of the Hotel was clean.

3.0

Aug 2024

Hotel very dated in rooms

5.0

Aug 2024

The room was great and the location was so convenient, we really enjoyed our stay!

4.0

Aug 2024

Very accommodating staff and nicely appointed guest rooms. Hotel is centrally located to major landmarks and parking is convenient. The city unfortunately has not adequately addressed rampant mental health and public drug use within the surrounding area so a return visit to the hotel and city is not on our radar.

4.0

Aug 2024

Conveniently located hotel - walkable to city center attractions. Friendly staff, good value.

4.0

Aug 2024

Very comfortable room. Good size. Close to lots of sites.

5.0

Aug 2024

Staff were really helpful and friendly. The location is great, for getting around Ottawa. The downtown area is looking more and more like most large cities in Canada, no fault of the hotel... just happenstance of being down town.

5.0

Aug 2024

Excellent, except i prefer that they should had the coffee instead of espresso.

2.5

Aug 2024

Location is great. Rooms clean and comfortable. I would book again .

2.5

Aug 2024

This hotel is centrally located, recently updated and very comfortable. We found everything we wanted within walking distance. The reception staff were fantastic and the warm cookies were a great touch.

4.0

Aug 2024

It is a good hotel. Conveniently located near Rideau Street, the Rideau station (public transit), and CF Rideau (a large shopping centre). It is within walking distance of a few key areas such as the Rideau Canal and Parliament Hill. The room is quite standard: it was modern and clean. Overall, it is a good mid-range hotel.

2.0

Aug 2024

Hotel in a fantastic area near the Byward market and Rideau Centre. All walkable. A lot of construction in the area so driving is chaotic and not a big pull through to unload anything. Staff at front desk not exactly friendly. Parking was under renovations so was a hassle to find spots in area around hotel as the shopping mall is right there and spots full. When your daughter is hesitant to ask for a toothbrush from same person at front desk who checked us in, there may be a customer service issue developing. Otherwise a good place to stay if you are looking for somewhere close to the tourist spots.

2.0

Aug 2024

Hotel needs all staff to be on same page. One staff told me I could keep my cooler in the hotel walk in freezer overnight. I've done this 15 times in the past 15 years I've stayed at hotel. When I went to put it in desk clerk told me I can't put it in. Fine - but this needs to be the same across all staff so I can make alternate arrangements for the cooler.

3.0

Aug 2024

Great location, staff and room. Coffee maker in room was so loud it wakes up the neighbors, and grabbing a 2 coffees downstairs was $9 after paying hundreds for the room, this is unacceptable. Albion restaurant is overpriced for average food

4.0

Aug 2024

Liked the location of the hotel; close to everything and I could walk everywhere. Didn't like that I asked to check out a day early because of a family illness and was told that I still would be charged for the final day

5.0

Aug 2024

Great place to stay in close proximity to Byward market and the Rideau centre. It was a little noisy when I went due to construction but the amenities were great and the breakfast was top notch. I would stay here again.

4.0

Aug 2024

Very good

1.0

Aug 2024

The power was off in the hotel for maintenance from 10pm to 6am so we had no lights, wifi or elevator usage. They should have comped us for the night but instead gave us a breakfast voucher. Pretty underwhelming response to such a major inconvenience.

5.0

Aug 2024

Great location and excellent amnities.

3.0

Aug 2024

This is not a 4 star hotel. It is 3.5 aspiring to be 4. I would not stay here again. When booking through Expedia on June 3rd, there was no mention of the upcoming renovation on their parking garage. I expected to park at the hotel and have in-out privileges but had to use indoor parking at the mall next door with no in-out privileges. It took 20 minutes of wandering around the mall with my bags to find my way back to the hotel. I was upset when I arrived and made that very clear to the afternoon manager. She admitted to me that they had added the note about the parking situation to their website a week prior in response to other customer complaints. She offered free breakfast but I declined. She told me the day manager would contact me. This never happened. I was very clear that I would be leaving a negative review. What else was bad? How about a maid knocking on my door at 8:50am to clean? Or a TV too far away from the bed to be useful, lacking channels like NBC, ABC, CBS, CNN, Discovery that you find in a '4 star' hotel. Or the most uncomfortable couch ever? The good? The room was clean, well appointed (aside from the TV and couch) and was quiet. The location is excellent - steps to the Byward Market and numerous attractions. And the staff (aside from the manager who never contacted me) were helpful and friendly. I still wouldn't return. Failing to provide accurate info when booking and management not following up with me aren't forgivable.

4.0

Aug 2024

Great spot to stay while visiting Ottawa ; very walkable

FAQs

How much does this hotel cost compared to others in Downtown?

The average price for a rental in Downtown is $129 per night. This rental is $18 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree by Hilton Ottawa Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at DoubleTree by Hilton Ottawa Downtown. Enjoy the water!

Is DoubleTree by Hilton Ottawa Downtown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at DoubleTree by Hilton Ottawa Downtown?

We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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4.3

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DoubleTree by Hilton Ottawa Downtown

Hotel in Downtown

Reasons to book

About this hotel

Amenities

Map of Downtown

Nearby attractions

Available Rooms

Room, 2 Double Beds

Junior Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed

DoubleTree by Hilton Ottawa Downtown

Hotel in Downtown

Reasons to book

About this hotel

Amenities

Map of Downtown

Nearby attractions

Available Rooms

Room, 2 Double Beds

Junior Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Downtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is DoubleTree by Hilton Ottawa Downtown pet friendly?

What amenities are available at DoubleTree by Hilton Ottawa Downtown?

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