Best Western Inn
3.9
Good(950 Reviews)Hotel in Santa Cruz, CA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Santa Cruz hotel in Westside Santa Cruz with free breakfast and a fitness center
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a TV in a common area, and a front-desk safe are onsite.
Best Western Inn offers 28 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a TV in a common area, and a front-desk safe are onsite.
Best Western Inn offers 28 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 14 years old are not allowed in the fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Gym or Fitness Center
Map of Santa Cruz, CA
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.9
Good(950 Reviews)3.9
Alright, for a MOTEL, this is pretty good. I say this because we had no idea we booked a motel, so we tried to not to let our mistake affect our overall expectations of this place. We were safe, a roof was over our heads, the breakfast was good, and the walking distance wasn’t far from parking lot to room door. However, it was very loud in the mornings when staff or guests would walk by our front door, which was on the first floor and close to the gym. Also, we could hear the guests walking in the room above us but I’m assuming that’s normal for motels, or maybe these guests stomp more than the average Joe? Wasn’t a fan of the shower head, either, as it sprayed everywhere and I had just gotten a tattoo on my ankle and would’ve preferred a less messy spray to not agitate it. On the plus side, when I needed things, the staff provided them promptly and were friendly/helpful. The breakfast was delicious and overall it was a decent stay. Like I said, for a motel, this is a good choice.
3.9
Friendly staff, clean rooms
3.9
Easy parking, and staff was nice. You. Could hear every person that is staying I. The complex. Walls and door are thin, you can hear all the cars on the street. Bathroom outdated and room key kept deactivating. Overall decent stay. Not worth money they charge.
3.9
Stay was fine, just not the cleanest. Seems like maybe shortstaffed, not necessarily due to the efficiency of housekeeping.
3.9
it was good, we stay here often.
3.9
Inconvenient and noisy
3.9
The property was easy to get to and parking was abundant.
3.9
Bathroom fan was loud and needed to be replaced. TV had two remote controls which was confusing to get service. Tiny breakfast area dealing equally annoyed travelers having to navigate such a tiny space for an entire motel.
3.9
No elevator. We really needed one.
3.9
Staff was very helpful with everything
3.9
Parking situation is deplorable
3.9
Super friendly and helpful staff! Budget friendly place to stay that is comfortable and clean! We will definitely return!
3.9
My bed was dirty
3.9
Duty bed pillows duty sheets blankets hairs in the bed bedroom smell
3.9
The customer service is great they were very curious very hospital very professional even when I did a spill in the lobby rushing out to do something else she was very professional think you have a great employee and I give her on the scale from 1 to 10 I would give her a 30 good job thank you very much and I would definitely recommend this to anyone traveling to Santa Cruz California thank you very much
3.9
Breakfast was good, Room was clan. The air condition is not clear, better they upgrade.
3.9
The room was clean and comfortable. I liked the vinyl flooring instead of carpet. Great complimentary breakfast! Check in was a bit slow.
3.9
Great place
3.9
Very nice room, very polite and attentive greeter, convenient neighborhood
3.9
The person in front desk very rude.
My room was completely open went I come to my room, I was so scare to enter the room with my son.
I call front desk and he didn’t come to check the room.
Never coming back!! I feel so unsafe
3.9
Key cards kept not working. Staff didn’t properly set up breakfast.
3.9
We arrived about an hour before check in time and our room was ready. A very friendly young man at the desk checked us in. Our room was clean, comfortable and quiet. Would definitely recommend.
3.9
Sandwiched between to other motels, bright parking light on all night towards our window, overpriced, orange juice machine "out of order" for breakfast all morning, wifi working on and off, definitely shouldn't be rated excellent.
3.9
Nothing outstanding except friendly staff. Hot breakfast available but no syrup on day 1 and on day 2 no waffles, on both days out of most food options
3.9
very good location
3.9
Our check in process was great! Staff was so kind, made my family and I feel like this was a good choice for us to stay, prices were so reasonable and clean and comfy rooms!!
3.9
The carpets were very stained, the bedding was stained and the chairs were stained and tattered.
The breakfast area in the lobby was clean and nice and the staff was friendly.
3.9
This place is filthy from the rooms to the bed. Beware. I tried to get my money back because i didn't stay. Had to chase down the manager and im still waiting for my money back. Was told it could take up to 15 days.
3.9
Our stay was good, it's a small hotel so all the parking is on one side of the hotel. We had a room on the back side so we had to carry our luggage around the building. But this is Santa Cruz and most hotels are on smaller size lots. Overall we would stay here again.
3.9
The location was very convenient to get onto Routes 1 and 17 and the road to Felton, where we were attending a wedding. It was also easy to get down to the waterfront in Santa Cruz from there.
The hotel has old-fashioned key cards that kept getting wiped out by our phones and/or credit cards. We had to have them re-activated more than once.
3.9
It’s a decent place to stay if you are in town for a short while. No frills, but everything was in working order. Staff was very nice, when I had problem with the keycards a couple of times.
3.9
Before you book this hotel, ask yourself what will you be doing in Santa Cruz. The room was very clean. The shower head was high enough for my 6'4" husband, and the water pressure was decent. The bed was a bit on the firm side, but not so hard that we were uncomfortable. The sink area was separate from the toilet and shower which is always nice However, there wasn't a towel rod by the sink, so the hand towel we were using had to be just laid on the counter. The floor of the bathtub wasn't slippery, but it also wasn't textured. There wasn't a grab bar in the tub/shower area, so I was very careful not to slip. The floor did get more slippery as soap and shampoo got on it. If you are planning a trip here to attend an event or explore the area, this is a great place to sleep, shower, and eat breakfast. If you're looking for a romantic getaway, though, this isn't the place at all. Some of the reviews mentioned problems with the parking lot being full, but we were there Wednesday-Saturday, and the hotel didn't appear to be full. Half of the rooms face the parking lot, and half of them face a strip of garden area and the back side of the next door hotel. There is no view of anything. Our room was closer to the street, and during the day the traffic noise was very loud At night it was quiet, but we weren't there in the middle of the summer It might be different then. The breakfasrt had the usual hot and cold choices. We would probably stay here again.
3.9
there was nothing in particular I did not like. I like the hot breakfast altho you could get a better quality bread. the rooms were quiet from the adjoining traffic which I very much appreciated. the rooms were very clean as were the parking lot and common areas. the two staff people were friendly and helpful. a pool would have been terrific. very convenient location.
3.9
This property was clean and had a good rate but the customer service was not good. No one was at the desk when we wanted to check out at 9:30am. We waited for 20 minutes. We left the keys with housekeeping who did not know where the front desk staff were. I called later in the day and no one answered the phone and there was no option to leave a message. The phone just disconnected after ringing several times.
3.9
The room itself was clean and worked, but there was constant noise from other people staying all night and would stand and chat loudly right outside our room at 2-3am. If staying, recommend going to the second floor.
3.9
The residents in the next room to me are vacuuming their room at 10:00PM, and management informed me that they do it all the time. There is absolutely NO management here, this place is horrible.
3.9
Worse best western ever ,please be away of this “hotel “ so we arrived on Friday around 3ish our room stinks like really bad so I asked to have room service next morning and they never showed up ,no one is in the front desk to respond anything ,so noisy and they rent rooms to homeless,breakfast was awful
Honestly the worst experience I ve had have in the beautiful city of Santa Cruz
3.9
Room stinks 😷
Parkin is no t safe
They open my car 🚗
3.9
Great customer service, hot breakfast and exercise room
3.9
No staff anywhere when i went to check in. Had to find another hotel to stay at because of this and they wouldn't refund my money because it "was past check-in"
FAQs
How much does this hotel cost compared to others in Santa Cruz?
The average price for a rental in Santa Cruz is $303 per night. This rental is $214 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Inn?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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