Iberostar Heritage Grand Mencey

Minibar, in-room safe, individually decorated, individually furnished

9.2

Outstanding(996 Reviews)

Hotel in Santa Cruz de Tenerife

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 4 restaurants and a full-service spa
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Housekeeping is available on request.
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

12.4 mi

Charco del Viento

26.1 mi

Available Rooms

Double Room

1 King • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room (with Garden)

1 Queen • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Queen • 334 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room, Garden View (single use)

1 Queen • 388 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

$$$$

Iberostar Heritage Grand Mencey

$$$$

9.2

Outstanding(996 Reviews)

Hotel in Santa Cruz de Tenerife

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

12.4 mi

Charco del Viento

26.1 mi

Available Rooms

Double Room

1 King • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room (with Garden)

1 Queen • 334 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room Single Use

1 Queen • 334 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Double Room, Garden View (single use)

1 Queen • 388 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Reviews

9.2

Outstanding(996 Reviews)

5.0

Dec 2024

The property is magnificient and do not feel crowded at all. Wverything is beautoful and feel 5 stars...and i am an exigent client. The gym the spa and even the pool area are nice. The breakfast is adequate. Not mind blowing but good for those used to 5 stars. Hot chocolate is not good at all though. Staff were all polite smiling and helpful. The location is great, posh and beautiful. But i would not stay there to ezplore the whole island. We stayed 2 night there and 3 nighs in adeje. Was ideal to explore the island. Forget about the terizitas beach. Its ugly and feel like an industrial zone.

5.0

Nov 2024

We really enjoyed this hotel. The staff were fantastic and looked after us very well. I would like to thank Eduardo on the front desk for his excellent service

5.0

Oct 2024

This was our second visit to Santa Cruz and our second stay in the hotel. Came with two babies under two years. Stayed in a garden view suite. It was an excellent room. Service was great in the bar and the staff are all excellent. Convenient car park connected to hotel and wonderful location for the attractions of Santa Cruz. Will be back again from Edinburgh.

4.0

Oct 2024

Fantastic F&B offering Fantastic gym & pool areas Large rooms But ... Padel courts need renovation!!

5.0

Sep 2024

This was my second time in this hotel and I liked it very much this time, too. Everything is very clean, the design appeals to me personally (a skilful and high-quality combination of classic and modern) and the staff are courteous and friendly. Unfortunately, I had a problem at one point: the day before my departure, I asked reception for a late check-out next day (as it was offered to me as an Expedia Status member during check-in) and was granted this. When I wanted to go to my room the next day around midday, my room card no longer worked. It turned out at reception that my request had obviously not been noted. However, the reception staff reacted professionally and allowed me to use the room until 2pm without any problems. This issue was solved well, but it still was a bit unpleasant for me that the incident occurred. Nevertheless, it was another great stay and I will gladly come back one day.

10.0

Aug 2024

The staff was very friendly, kind and able to address all our needs during our stay. The buffet for breakfast was AMAZING!! you cant miss this, the variety of food is incredible, really really great! and for an affordable price. The hotel itself is gorgeous, you get your room service everyday, the restaurants, bar inside the property are beautiful, the pool area is clean with towels available at all times. The SPA receptionist was not very friendly, that is the only thing I wanted to point it out, she acted like she does not care if you get the service you want nor even explain the service they offer and how it works. But the Hotel itself is amazing and I will gave it 9 out 10.

10.0

Aug 2024

We enjoyed our 10 nights stay very much. Such a beautiful hotel with kind and attentive staff. Just wonderful.

5.0

Aug 2024

Amazing staff, great location

10.0

Aug 2024

Fabulous place. 4th time here with kids, who love it too. Staff are excellent - super helpful and friendly.

10.0

Jul 2024

Fantastic stay. Didn’t expect to queue for breakfast 15min, otherwise great. Breakfast options could be improved, especially for children. The room was great. Enjoyed the swimming pool. Would come back.

5.0

Jul 2024

We always use the Mencey hotel when we stay in Santa Cruz. The pool is absolutely fantastic as I swim 2 km a day. Staff are friendly and excellent.

10.0

Jul 2024

Very nice hotel. The staff was pleasant and the location was excellent.

10.0

Jul 2024

Excellent. Paula at the travel information desk was so sweet and helpful!

5.0

Jul 2024

Quick vacation.

10.0

Jun 2024

Absolutely stunning hotel - we loved our stay!

10.0

Jun 2024

Had a fantastic stay at this hotel. There are multiple restaurants and a bar on site which all serve great food and drink. The pool area is clean and quiet and Carlos is always around to help. All the staff at this hotel are brilliant, always approachable and helpful. The hotel is located a short walk away from the centre of Santa Cruz through a lovely park. Highly recommended, thank you for a great holiday.

10.0

Jun 2024

Nice, clean , beautiful gardens

10.0

Jun 2024

I like the gardens and pool and lovation

10.0

Jun 2024

As always, a very good choice. Excellent Hotel. Excellent service.

10.0

Jun 2024

Enjoyed size of Junior Suite after being on Cruise Ship for past six months! Especially loved whirlpool bathtub. We have been enjoying massages around the world; the massages at the Spa were average. Especially loved walking in the neighborhood!

10.0

Jun 2024

The hotel and its grounds are beautiful, and the location in Santa Cruz is perfect. My wife and I stayed here for our honeymoon and I can’t say enough good things about our experience; the staff made us feel welcome and provided excellent and friendly service. The pool, spa, and workout facilities were beautiful and the view of the hills of Tenerife were stunning. We will recommend this hotel to our friends and family and are looking forward to coming back here again in the future!

5.0

Jun 2024

Really nice hotel, lovely pool and spa. Staff friendly and go above and beyond to make your stay perfect.

8.0

May 2024

Good location and nice property

8.0

May 2024

Beautiful grounds , nice pool and friendly staff

5.0

Apr 2024

Hotel was very nice! Breakfast was exellent. Perfect location.

10.0

Apr 2024

This is a wonderful five star hotel at a reasonable price, surrounded by a calm atmosphere and a beautiful park. The staff are super attentive accommodating..

10.0

Apr 2024

Still a great city hotel unique to Iberostar Canarias

5.0

Apr 2024

Excellent hotel. Great location. Really nice rooms, great pool and a breakfast to die for!

10.0

Apr 2024

Great location for cruise passengers especially if they can land at the small airport in the north. Taxi ride from the larger international airport in the south can be quite costly.

5.0

Apr 2024

This hotel is beautiful!! We stayed here 1 night before a cruise. Everything about this hotel is lovely. They even have a turtle pond near the pool. Their buffet in the main restaurant was amazing….both for dinner and breakfast.

5.0

Apr 2024

We had a wonderful stay. Everything lived up to expectations. The staff was great and the service was excellent. The terrace connected to the room could have been nicer but we hadn’t payed extra for it. So we got what we had ordered. The pool and fitness area was also great.

5.0

Apr 2024

Excellent hotel in fantastic grounds. Lovely city for a 5 day break. Good value hotel and very friendly and competent staff. Only criticism is the poor coffee and tea at breakfast but will definately return.

10.0

Mar 2024

Absolutely faultless, an exceptional stay

10.0

Mar 2024

Excellent hotel Friendly, clean, beautiful hotel

10.0

Mar 2024

Bar, Staff servers, particularly need direction and supervision. Getting wine orders for our Table service. It was very difficult.

5.0

Mar 2024

well located Hotel with excellent facilities and in perfect condition. Staff friendly and attentive.

10.0

Mar 2024

Very nice stay

10.0

Feb 2024

The hotel it’s very good, and nice for walking around!!!!

10.0

Feb 2024

Very quiet although it is located near city. And the restaurant is very nice, you should try the breakfast or the dinner.

10.0

Feb 2024

the property is beautiful and staff is beyond great!

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

The average price for a rental in Santa Cruz de Tenerife is $70 per night. This rental is $119 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Iberostar Heritage Grand Mencey. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Iberostar Heritage Grand Mencey. Enjoy the water!

Is Iberostar Heritage Grand Mencey pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Iberostar Heritage Grand Mencey?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Double Room

Double Room (with Garden)

Double Room Single Use

Junior Suite

Double Room, Garden View (single use)

Iberostar Heritage Grand Mencey

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Double Room

Double Room (with Garden)

Double Room Single Use

Junior Suite

Double Room, Garden View (single use)

Reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Iberostar Heritage Grand Mencey pet friendly?

What amenities are available at Iberostar Heritage Grand Mencey?

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