Best Western York House Hotel
Hotel in Eastbourne
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Beachside hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and laundry facilities.
Best Western York House Hotel offers 76 accommodations with coffee/tea makers and hair dryers. LED televisions come with digital channels.
Recreational amenities at the hotel include an indoor pool.
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and laundry facilities.
Best Western York House Hotel offers 76 accommodations with coffee/tea makers and hair dryers. LED televisions come with digital channels.
Bathrooms include bathtubs or showers and complimentary toiletries. This Eastbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Amenities
Pool
Internet / Wifi
Laundry
Balcony or Patio
Map of Eastbourne
Available Rooms
Comfort Room, 1 Double Bed, Non Smoking
1 Double • 139 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Comfort Room, 2 Twin Beds, Non Smoking
2 Single • 139 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, View (Four Poster Bed)
1 King • 265 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds, Non Smoking
1 Double • 2 Single • 398 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed, Non Smoking, Sea View
1 King • 206 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
Such a tired-looking hotel. All the communal carpeted areas are smelly. Outside the second floor lift there are brown liquid drip marks on the wall.
My bathroom had mould on the tub and nasty gunk build up around the bath taps.
Everything at breakfast was lukewarm, - coffee, fried eggs, bacon.
Staff are very friendly though.
5.0 / 10.0
The room was clean and cozy and warm. The room service was great as the bed was made and fresh towels given every day. The swimming pool was warm and clean. Very polite and helpful staff. There was live entertainment on one night with a great singer which was very good.
The hotel is right on the beachfront and not far from the town centre.
We have to visit Eastbound regularly to see my brother who is ill and this is the best hotel we have stayed in so we will be staying here in the future. Thank you for making a necessary but sad visit to Eastbourne a pleasant one. 🤗
4.0 / 10.0
Well, this is England and many things differs from Nordic style so we were very satisfied and understand and accept differencies. Corridors and public areas are very stylish but also little bit old fashioned..full carpets etc. and f.ex. why to have hot and cold water valves separated?..
Nice hotel anyway, nice location!
4.0 / 10.0
Our room was very nice, unlike the rest of this hotel it was right up to date.The swimming pool is great we went in early so we have it to ourselfs. The hotel is in an old building so it will be hard to updated all of it. All the staff we met were very friendly. It is not easy to park around this hotel.
6.0 / 10.0
Unfortunately the comfort room was not what expected from the pictures shown upon booking, the bed was not comfortable and the dusty carpets, tissues underbed, inside the room, like as well dusty corridor carpets was not was expected for the price of the hotel.
Bathroom cleanless also not to standard as expected, the bath front board was dirty in few placed and walls had some resedue.
Tv remote control was most disgusting I believed and dont wanna even think what was all that resedue on it.
Staff was friendly and polite.
I wished that they provided slippers considering the carpet's hygien in the room. There is no AC in the room but a portable electrical fan.
Pool much smaller then expected and nothing like on the picture shown. The pool's water had way too much chlorine as just the strong smell made eyes itchy and watery, and if it got into your eyes it burned way too much.
Diner., food buffet area had spider webs and clumbs of dust handing from the walls and celings ,not very hygienic to my opinion.
Nice view from the dinner was a plus especially in the morning, seeing sunny beach!
10.0 / 10.0
Friendly and helpful
2.0 / 10.0
Was meant to have a comfort room but definitely got the worst room available, not clean, dusty, run down, smells old, bathroom was so icky. Defo not a 3 stars
5.0 / 10.0
Great staff and having a pool makes it 5 star.
Breakfast was nice & fresh and it’s a 18 min walk from the train station.
Some areas of the hotel are showing wear and tear but it’s clean. I would definitely stay here again.
8.0 / 10.0
Clean & comfortable
8.0 / 10.0
Thanks for the service ❤️ we spent 3 lovely days at the seaside🙏
10.0 / 10.0
Lovely hotel in a good location.
5.0 / 10.0
Very enjoyable, Helpful and pleasant staff. clean hotel .Good breakfast and perfect water temperature in the pool
very good value for money.
8.0 / 10.0
Had a great stay. Staff really friendly and helpful. The hotel needs a little tlc in places. It would help once been a very grand building that now needs some updating and maintenance in places. Its clean and comfortable and with a great verenda with sea views. Would stay again.
10.0 / 10.0
Excellent stay, the staff were lovely
10.0 / 10.0
Darren at reception was lovely & helpful, the pool is fun & quirky, location is great , parking was easy .. we will definitely stAy here again.. many thx ..
10.0 / 10.0
Pretty central hotel with sea view (our room).
Staff very kind and available with help and suggestions.
8.0 / 10.0
Another lovely stay. We particularly like the courteous and helpful staff, the large
comfortable air-conditioned rooms, the value for money, the location - close to the front and its attractions - and the excellent breakfast.
The excellence of the staff continued after our stay. They found an item we had left behind and made arrangements for return.
The only criticism is that it is a little shabby in places and is in need of updating.
10.0 / 10.0
All good and very relaxing experience
10.0 / 10.0
Had a great weekend right on the sea-front. Didn’t dine in because we were meeting family for meals but dining room looked enticing. Booked a small room which was clean and comfortable and good value. Well serviced daily. Swimming pool was small but a good temperature for a refreshing dip. Staff were most helpful and the parking permits are a real bargain.
5.0 / 10.0
I just stayed here to rest for a few hours in transit between destinations. The bed was comfortable, the room quiet and the shower good. So very happy I chose this hotel.
5.0 / 10.0
We had a perfect little two night stay. Walking the South Downs. Got upgraded to a really big sea view room. Great shower and towels etc. Bed was comfy there was a little fan to help cool us down at night.
All staff really friendly and helpful. Couldn’t fault it tbh. We had the breakfast on the first morning which was nice more or less what you’d expect from a buffet breakfast, fresh croissant and pain aux chocolate was a nice touch.
Very happy with whole stay.
3.0 / 10.0
A very tired hotel.
Rooms were clean, but glass doors covered in finger marks, dirty carpets on stairs and landing. Gaffa tape holding carpet together in breakfast room.
5.0 / 10.0
Nice hotel opposite the beach with Lovely pool . Great location .
3.0 / 10.0
The stay is just Average i would say small double room,not very good window view next neighbour trash filed Up!😙🙄an "eye sore" tidy room every day but not cleaned bath sink and the shower handle got " a rusty " state that i am not sure why not cleaned properly.other than that the receptionist staff are good and helpful and Pool acess to use was good small pool though but refressing to used,not bad.
3.0 / 10.0
Smooth check in and very friendly service, but hotel itself very tired. Bathroom very small.
4.0 / 10.0
Very satisfactory. Swimming pool was a big bonus as weather was hot. One problem was that the fusebox tripped in our room (not sure why) but this was dealt with promptly and efficiently. The shower seemed only to produce very hot water and we mentioned this to the staff when we left.
10.0 / 10.0
Was a quiet hotel and the dining room was excellent.
5.0 / 10.0
The hotel though old had a certain charm and we were made to feel welcome during our stay. The room was cozy but plenty of storage. Bed was very comfortable and I slept well during the stay especially as I'm a fussy sleeper. Breakfast was good with both continental and cooked on offer. Dinner was equalling good, I can throughly recommend the burger. All staff were extremely polite, friendly and professional. Nothing was too much trouble. Special mention to Chris (restaurant manager) who looked after us at meal times. Will definitely be returning in the future. Thank you
4.0 / 10.0
Room was filthy , had to change rooms because it was that bad , take a fifty pound deposit when you get there and not told prior
8.0 / 10.0
Everything was fine except attention to detail. Skirting boards around the window, the bin in bathroom everytime you went to put your foot on the peddle the bin toppled ovet so i had to use my hands. First maids service
They didnt top up coffee and tea. They kindly put almond milk in our room but failed to put dairy milks which i did say it was only 1 of us who were dairy free. The changing room for swimming was absolutely disgusting. It made one feel dirty. The decor is crumbling. The bin for the towels was filthy and marked inside. This really let everything down.
Otherwise staff were friendly and professional for the standard of hotel. The restaurant food and staff was very good. Good chef and well trained staff. Reception staff professional and friendly. Position of hotel good.hallway needs upgrading and more attention to detail with cleaning. Parking should be free especially as i have a disabled badge. The car park was relatively empty. That is just greed. Over all good stay.
6.0 / 10.0
I was excited about our stay in Best Western as I stayed at their hotels before (aboard). The hotel is located on the seafront, close to the Pier.
I received a pleasant welcome at check-in. Our room however was very dated. Bed had a too soft mattresses and we could feel all the springs. Warm water tap wasn’t working.
Breakfast was ok; a choice of 4 warm meals and some cerial, yoghurt, fruit and pastries.
There is also a small warm indoor pool which is a bonus.
6.0 / 10.0
Unfortunately there was mould on the ceiling in the bathroom and the extractor fan(no window) was clogged with fluff and dust!! Also the bed heads and lamps were very dusty,not nice!! Would not stay again and was disappointed as have recently stayed at another Best Western. The breakfast at the other hotel was also much superior so was disappointed with this as well!!
10.0 / 10.0
The hotel is well kept and pleasant to be in. the staff are polite and helpful.
3.0 / 10.0
In need of updating & decorating.
Shower curtain pole rusty in the bathroom.
Carpets in the hall way had threads all pulled. Porridge served at breakfast was very poor quality.
All staff were friendly & helpful.
3.0 / 10.0
Our room was the smallest room we have ever had. Now we know what 10sqm really looks like!
The decor is very tired and the tv was out of the arc. A smart tv is an absolute minimum requirement in this day and age.
The staff were friendly but communication between house staff and the kitchen was not good when it came to getting our breakfasts orders correct.
The swimming pool was lovely and it was nice and warm.
Overall for the price point there are better hotels out there.
8.0 / 10.0
Good accommodation
3.0 / 10.0
The hotel in general is nice, my biggest issue was the police presence some colourful characters staying in the hotel, not sure if it’s used as temporary accommodation, glad I didn’t bring my children
5.0 / 10.0
A seaside hotel with a sea view is just what we wanted.
A large hotel with 70 odd rooms and just off the Eastbourne seafront. A nice pool and a large spacious dining room as well as a separate bar.
4.0 / 10.0
Staff were excellent, room was very good, plenty of room and clean, other than the windows.
The communal areas were looking tired.
Breakfast was very nice, evening meal was OK.
Parking on the road outside, get a ticket from reception for £2 a day.
Nice location but a fair walk to the main shopping centre.
Although it needs some updating, it is part of its charm.
Found a lovely pub close to the rear of the hotel called the marine, lovely atmosphere and superb food at reasonable prices.
2.0 / 10.0
Bath was dirty and was very small and unsafe.
FAQs
How much does this hotel cost compared to others in Eastbourne?
The average price for a rental in Eastbourne is $107 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western York House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western York House Hotel. Enjoy the water!
Is Best Western York House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western York House Hotel?
We found 4 amenities for this rental. This includes pool, internet / wifi, laundry, and balcony or patio.
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