Best Western Plus Ottawa/Kanata Hotel & Conference Centre
Hotel in Ottawa
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Eco-certified Ottawa hotel in Nepean with free parking
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers 84 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch LCD televisions come with premium cable channels and pay movies.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Ottawa/Kanata Hotel & Conference Centre offers 84 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch LCD televisions come with premium cable channels and pay movies.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Ottawa
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
2 Queen • 200 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
1 Queen • 1 Sofa • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator
1 King • 200 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)
1 King • 1 Sofa • 200 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
6.0
Despite having been upgraded, the building stuck in late 60s early 70s
4.0
Pretty run down
8.0
Nicely renovated inside. Staff were amazing! Would stay here again.
8.0
Good location. Pet friendly.
3.0
The room was clean, the patio door came in handy for loading and unloading luggages. Was disappointed when the Kurig coffee machine didn't work in the morning. Otherwise it was fine for an overnight stay here for business as location was close to most popular places to go nearby such as Byward Market etc.
10.0
Nice place, nice pool. Lots of parking and quiet can’t hear anyone when inside your room
10.0
Very nice stay. Great restaurant on the premises, helpful and polite staff.
8.0
All was good with the experience
6.0
Heater very noisy
2.0
Booked the jetted tub room on Expedia. Checked in, was given a room, get to it, and no jetted tub. Simple mistake? Nope! The hotel just decided to give the room I booked to someone else! And the front desk seemed like this was normal. I had to get Expedia to call the hotel and cancel the reservation, since the room I had booked "already had people in it" (per the front desk clerk). DO NOT book this hotel if you have any room preferences, since they clearly don't care.
10.0
Great location, friendly personel, excellent restaurant accessible from inside the hotel.
4.0
The first thing you come upon at the check in is cigarette butts snd garbage. The planters were full of dead flowers.
Our room was dark and dingy. The furniture was in rough shape The bathroom door had dings in it. The wall paper was peeling up. And there was no fan.
For 608.06 for two nights there’s no way this a r was up to that price.
We use Best Western Plus a lot but we will not recommend or te visit this one.
10.0
Fantastic service. Pool was great. Lots of things walking distance
10.0
Overall good
4.0
Service was good however it was rundown.
8.0
It was convenient to the venue I was attending..
I can take a look at my car from my room for safety.
Nearer to Bells corner for dinning.
10.0
Check in was quick and good!
10.0
Front desk was amazing! I’d come back just because of her! Checked us in late night and there early again, hard worker!
4.0
Our suite was nice with fairly updated bathroom and a sitting room. Staff were friendly. Pool was too cold to enjoy and only used it for a few minutes of our four day stay.
6.0
When my wife and I arrived we were pleasantly surprised to find that we had been upgraded to a suite at no additional cost. However, when we went to the suite we found that the room reeked of chlorine as it overlooked the pool. We both immediately turned and fled the room. Fortunately, they were able to find us another room which was okay. One thing that we asked the cleaning lady prior to us checking out was "Do you put tea in the room?" "No." "What about decaf coffee?" "No."
3.0
Bathroom under equipped. No light over vanity (a must)
Poor coffee set up on top of fridge too high
Aging equipment and decor.
Beds were newer and comfortable.
No breakfast buffet.
Front desk attendant very helpful about Uber rides
8.0
Property was clean, rooms were clean and spacious, staff was friendly.
However, more supervision or overlooking should be required put in place in pool area to make sure guests are following safety rules (while we were there with our kids several others were there as well but not following basic safety rules)
Also, we asked for extra pillows at around 3pm. At 9pm when all of us were about to fall asleep and my young son was already asleep we recieved a call about the extra pillows waking up certain guests in our room
10.0
Good
10.0
The staff is very friendly. The helped several clients on getting what they need.
4.0
This property was bad … I should have been paid to stay here. Pull out couch was horrible sleeping on bars. Anytime you walked outside all you smelt was pot and saw many cracked out people. I would not stay here again nor would I recommend this hotel
3.0
The desk staff were friendly, the room very clean, and the pool warm and clean. Seemed a bit of a party place upon first impression but wasn’t terribly noisy. Found the mattress a bit too soft for a great night’s sleep. 3/5 overall
2.0
Would never stay here again
8.0
Nice
6.0
Not up to BestWestern standards
10.0
Was clean the room cleaners were in and gave towels when requested.
The pool was nice and cool on a hot day.
The food in the restaurant was all good.
Would stay here again
4.0
We could not sleep all night because of noisy mini fridge and AC. There was just 3 towels because we were 4 people.
8.0
No Usb in room. Baseboard heater/AC noisy when came on.
6.0
The pictures on Expedia look nothing like it does in person. The sofa was stained and very very dirty. The building was not in good shape like the pictures show. The furniture is also in rough shape. Again, nothing like the pictures.
8.0
The bed was amazing the room was a decent size
8.0
Hotel staff was helpful and friendly. Hotel could use updating. No microwave in room only one in the hall beside the pop machine.
10.0
Great place at a great price!
3.0
The pool was booked for a private event and so sadly I could not use it. This is a busy area ask to sleep away from the road if you go. The bed was lovely but my bath would not fill up with water the plug leaked. And be ready for Jabba the chair in the room
10.0
Great staff!
4.0
The mattress was comfortable.
We booked the room for 3 guests and there were only 2 towels. No extra blankets in the cupboard.
When we first went in they did not accept my partners medical card with picture as id and he doesnt drive so i had to use my drivers license.
Initally the room looked clean. We all left and went to a concert and came back late. It wasnt until i took a bath that i noticed that there was Salmonella bacteria all over the grout of the tiles around the bathtub. There was also a lot of soap scum.
Then, with the humidity in the bathroom ants started coming out. There was a few at first but then there ended up being over 20 of them that were coming out of the floor around the toilet.
I took pictures, and it wasnt until i took pictures i noticed how gross the toilet was, it was really dirty where the hinges are for the seat.
Then when i went to go to bed i wanted to plug my tablet in beside the bed, and the side that had the lamp and alarm clock did not have any extra plugs. While i was looking for a plug i saw that in behind the night stand there were tons of toe nail clippings and dust! That was pretty gross considering they werent our nails.
I let the manager know about the ants when we were checking out.
6.0
While booking it said breakfast was included in my stay but when i went to go for breakfast i was told it wasn't included. Had a few ants in my bathroom. No towels available in the pool area, and no bathroom available there as well. Location is in Bells Corners, and not Kanata.Overall an ok stay but probably won't book here again.
FAQs
How much does this hotel cost compared to others in Ottawa?
The average price for a rental in Ottawa is $104 per night. This rental is $89 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Ottawa/Kanata Hotel & Conference Centre. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Ottawa/Kanata Hotel & Conference Centre. Enjoy the water!
Is Best Western Plus Ottawa/Kanata Hotel & Conference Centre pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Ottawa/Kanata Hotel & Conference Centre?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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