Quality Inn Sumter
3.4
Average(514 Reviews)Hotel in Sumter, SC
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Map of Sumter, SC
Available Rooms
$$$$
Reviews
3.4
Average(514 Reviews)3.4
This was and excellent stay. The staff are nice ,courteous, and attentive. Some members of the kitchen service staff may need sensitivity training regarding humans who don't speak English. There are a lot of what appear to be unfinished parking projects,pool was out of service, and remodeling. Again the stay was excellent. The.grots hand lumps. My grandmother would have love those grits but without the lumps.
3.4
It took me over 2 hours to get checked in. Totally unprepared for my Motorcycle group.
3.4
The stay was okay, but I was not prepared for the extra charges that they were putting on my card for each night of State. These charges according to them will be placed back on my card in two to three business days by my bank
3.4
I was disappointed to see how much light (which means air, in and out) around the bottom and sides of the outside door. The handrails in the bathroom were rusty.
The linens were all very nice and fresh. The staff was all very friendly. For breakfast we actually had someone take our order and bring us our food. She was very pleasant and outgoing. She explained to us why they went to the procedure they now have for breakfast.
3.4
Would not stay here again. Front desk was not accommodating to Expedia booking error. Room has bugs, more than half the lights were burnt, and several electrical outlets not functioning. Rooms in serious need of upgrade as well as front desk staff in serious need of customer service training. Glad our stay was for only one night but even once was too much. Overpriced and undervalued for the avaense of quality at this location. Do not recommend.
3.4
It was a great stay overall. It was quiet and comfortable. Only issue was the wifi kept disconnecting on my devices.
3.4
Room was clean and updated. AC/Heat unit very quiet. Will stay here again.
3.4
If you can ignor the outside the rooms newly refurbished and was clean. Outside is deceptive
3.4
Not the cleanest or well kept location. The dark green pool water should be addressed.
3.4
Staff was super nice. Room was average and clean. Parking lot and grounds leave a lot to be desired. Pretty run down. Restaurant staff was nice as well and food was good. Would stay there again but remember you get what you pay for. Don’t expect a Marriott at the price of Quality Inn.
3.4
Staff was super nice. Room was average and clean. Parking lot and grounds leave a lot to be desired. Pretty run down. Restaurant staff was nice as well and food was good. Would stay there again but remember you get what you pay for. Don’t expect a Marriott at the price of Quality Inn.
3.4
Great property with parking and entrance to room right in front of each other but the room had roaches, moths and huge mosquitoes.
3.4
The room had additional features like reading lights on the bed.
3.4
Very friendly service in both the restaurant and bar
The room was clean, comfortable, and inexpensive.
The pool area looked very nice, but we didn’t use it.
Great value
3.4
Very friendly service in both the restaurant and barThe room was clean, comfortable, and inexpensive.The pool area looked very nice, but we didn’t use it.Great value
3.4
Clean rooms, bathroom, and beds. Facility is dated and some areas in disrepair.
3.4
Clean rooms, bathroom, and beds. Facility is dated and some areas in disrepair.
3.4
This property was ok. The bathrooms are so tiny and when we arrived the toilet was dirty. The bathroom walls needed to be scrubbed down. The cost was fair.
3.4
I arrived at the hotel to a dirty room, dirty sheets with bugs on them and a dirty bathroom. The area and property felt unsafe. Chose not to stay after the receptionist couldn't provide another room.
3.4
Priced within my budget.
3.4
First of all, Quality Inn lied about being pet friendly and had to pay a deposit!! Plus there was an extra $23 for room security! I'm sorry to be angry about this ,but I will NEVER TRUST YOUR SITE AGAIN!!
3.4
Clean quality room plenty towels
3.4
Have a great time the staff was excellent
3.4
My room was nice. The restaurant was very good. I really enjoyed the food and the service. We left some clothes and realized it when we got home. We called the hotel and housekeeping had it and gave it to the front desk. We had some friends who were still there pick them up for us. There is one thing that I did notice that bothered me, the supports that held the 2nd floor walk way on the parking lot side of the building appeared to be structurally unsound.
3.4
My room was nice. The restaurant was very good. I really enjoyed the food and the service. We left some clothes and realized it when we got home. We called the hotel and housekeeping had it and gave it to the front desk. We had some friends who were still there pick them up for us. There is one thing that I did notice that bothered me, the supports that held the 2nd floor walk way on the parking lot side of the building appeared to be structurally unsound.
3.4
The staff was very good. The place is a dump.
3.4
Helpful and thoughtful staff greeted me when I arrived
3.4
The checkin prcess was easy. We arrived later than expected, due to traffic. I did call the hotel in advance to make them aware i woukd be checking in late. I didnt have a problem. The breakfast was good. The room was clean and the beds were comfortable. They are currently doing renovations in some of the rooms. So there is some debris outside. However, not anything that was in our way. The gym is small, but has adequate qieghts and machines. Coffee is available at any time in the lobby. There is a little coffe station. Staff is very pleasant. Convenient location. I will Stay here again.
3.4
Most everything was okay. It was the staff that was the problem. Tried to charge my card for my service animal after DELIBERATELY telling them she was a service animal. Walked away from the desk while I was talking mid-sentence. Their dryer ate my coins and I was told I would be reimbursed by management in the morning. Never happened. In fact, "management" told me I had been lied to and, with an attitude, basically told me I was SOL. Then tried to put me on a do-not-rent because the 'lady' "didn't believe my dog was a service animal", regardless of the vest and collar she has and tried to charge my card a third time after I had left the property. Absolutely pathetic. She then had the nerve to call me after I was already gone and tell me I was being belligerent. I told her if she tried to charge my card again I would be pressing charges for harassment and fraud. Be VERY careful if you choose to stay here.
3.4
the wifi didnt work at all, the desk clerk agued about the time for breakfast. I was told i had until 0930 then she said 0900. she was completely rude about it. would never stay again.
3.4
This place is an absolute dump inside and out. There is trash and huge pot holes in the parking lot Cob webs hanging fun the stairs, and trails at the foot of the stairs. There was a ling fake finger nail on the stairs Inside the sink hadn't been cleaned. It was filthy around the toilet. The walls were splattered with something. Paint chipped and paint where it didn't belong. It's pretty bad. I don't usually leave a review but i don't think Hotels.com should list this property. I was in town 2 nights but moved across the street for the second night.
3.4
A pleasant stay. This property is in the process of upgrading. Some things are finished others are a work in progress. Directly on route 378 but was a quiet stay. No issue with highway noise or other guests being noisy. Breakfast coupon for buffet at on-site restaurant. Lots of other food choices nearby for lunch or dinner. My king room was completely remodeled and was clean and comfortable with many amenities. Free parking at the door. Check in and check out was fast and both clerks were very courteous. No complaints.
3.4
They wouldn’t allow me to extend my stay talking about there was suspicious activity around my room when I was only looking for my door dash food and we were visiting from Ohio. I even called the front desk and ask about my food to see if it was left there it o my to get lied on about I was told to leave and I was never asked to leave ….
3.4
The staff were extremely unprofessional and predatorial almost. As a professional traveling and having stayed with Choice hotels in the past, this location embaressed the brand name. The greeting was rude and unwelcoming initially but briefly improved until the night shift person came on and stalked me online and then actually played on my phone to retaliate for her lack of life goings and when confronted about it she became argumentative and actually told lies on me despite the cameras rolling and filming the truth. The manager was an absolute joke and brutal disappointment and appeared to be unskilled and incapable of leading a crew. I killed two roaches, made a desperate attempt to check out early on day two and flea and the manager made that almost impossible to get a refund after prepaying for 4 nights. The pool was closed, not a flutter in sight, pool pump was broken. Ice machine was broken. Mildew smell. One plus was the southern fare restaurant attached but in the night there were gangsters cat calling to me and my daughter aggressively and I am sure I heard a physical fight coming from the parking lot. It was absolutely a poor experience there. Oh and the green Quality Inn sign was not even up when we arrived, it was later installed but it still sucked. Weak property, bitter and lackluster staff and despicable service. SAVE YOURSELF AND RUN, dont stay here!
3.4
Good price, good hot breakfast
3.4
The hotel itself is older but the rooms are clean, updated, and the restaurant at second mill is GREAT . ALYSSA does a great job there. Front desk in the daytime is a bit particular and could use some customer service training or maybe a smile but other than that I recommend this place for the price if staying in SUMTER
3.4
Staff friendly and professional....appreciated complimentary breakfast
3.4
Breakfast was terrible..
Towels and bedding very old ..
3.4
The service is outstanding. The two ladies that work the front desk and the maintenance guy are great. However, breakfast is awful and the hotel is under renovation, so the parking lot and the rooms have a lot of work in their future. The WiFi in the rooms is super weak, the treadmill in the fitness center doesn’t work, the printer does not print and the air conditioner unit in the room is really noisy. The place is safe at least.
3.4
The property was clean, but there were roaches in the hotel. I killed three of them within a couple of hours of each other. One was on the desk too! The lock on the door was loose. One can gently pull it off the wall. There were no racks to hold towels in the bathroom. It had one small hook on the back of the door. Not efficient when you have multiple people in the room. There was new furniture, but the room itself was really old. The outside of the hotel is an eye sore. Quite disappointing.
The staff was amazing! They were friendly and very helpful!
FAQs
How much does this hotel cost compared to others in Sumter?
The average price for a rental in Sumter is $101 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quality Inn Sumter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quality Inn Sumter. Enjoy the water!
Is Quality Inn Sumter pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn Sumter?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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