Crabwall Manor & Spa, BW Signature Collection
4.1
Excellent(820 Reviews)Hotel in Chester
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Hotel in Chester with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Pool
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Chester
Available Rooms
Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)
1 Double • 126 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 1 Twin Bed, Non Smoking
1 Single • 100 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
1 Double • 2 Single • 136 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)
1 Double • 146 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 Double Bed, Non Smoking
1 Double • 156 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.1
Excellent(820 Reviews)4.1
We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
4.1
Great hotel, location and style. Room very big and modern. Only niggle was spa lockers iffy and few broken. Spa was great also.
4.1
Lovely room, great customer service and absolute value for money. Would definately go again.
4.1
Fantastic stay, room was very nice with balcony . Would recommend this hotel
4.1
Here for a wedding and it seems a great venue
4.1
Bedroom looked a little shabby, wallpaper peeling off the walls, plug sockets not easily accessible.
Food was good, bar prices expensive, service a little slow but staff friendly.
Didn’t have breakfast
4.1
Hotel tired needs updating bathroom shower mouldy needs updating dripping sink tap bath took 20 minutes to fill and water lukewarm bathroom ceiling black wall hooks missing screws left in wall
Breakfast mediocre and not very hot evening meal limited menu not that impressive
Poor bar service
4.1
Great facilities. Lovely welcome from reception staff. All staff very friendly. Good choice at breakfast (although a veggie sausage would be nice!) Lovely room. Clean. Great parking.
4.1
No breakfast provided day 1
Noisy fan in room
Leak and smell of mould in corridor
4.1
Wedding on during our stay
Located in room above the disco, wide awake until gone 1am
4.1
Stayed for a wedding, very nice venue, great staff. Spa was nice, huge pool
4.1
Great hotel for business but was a hot day and air conditioned rooms would have helped. Breakfast was good
4.1
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
4.1
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
4.1
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean.
Breakfast was great options for hot or cold food self served.
Dining room needs a little tlc but nothing major
Friendly staff
Quiet hotel family friendly
Spa was amazing and they allow children to use the pool with set child friendly swim splash times
Couldn’t fault it
4.1
Lovely stay
4.1
Our stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
4.1
Lovely stay, very welcoming and was delighted to discover we had been provided with an upgrade to a junior suite.
This is our second visit and sure we will return. We like Chester and this hotel is well located for the centre and shopping etc.
4.1
Not the best hotel to stay in, unprofessional at check in with manager discussing the electrics and, how much it will cost. Doesn't give the best impression.
Chose hotel as needed a break from city and wanted to sit on terrace to enjoy surroundings, ended up in the car park on some random tables due to two weddings having the terrace exclusive. It needs to be advertised on website before you get there not when you check in and, be told.
Last complain, the radiator kept making noises all night, considering its Summer, why ??
Wasn't a fan of Best Western before this stay but will be avoiding definitely in the future. Swimming, sauna and steam room small but at least it was the best thing about the stay.
4.1
A nice pleasant stay eith my two daughters to celebrate my birthday.
Very nice welcome from Reception staff.
Room was large and very comfortable.
We ate in the bar area, which was nice , a little expensive but was tasty.
Lovely poor area, the temperature of the pool was perfect.
Lovely location not too far from Cheshire Oaks.
I would return.
4.1
Excellent overnight stay with the family. Used the pool facilities, played outside in the garden and the room was great.
4.1
Stayed at Crabwall on many occasions, this hotel is a benefit for myself & will be for others.
Chester city centre is five minutes drive away the zoo is around the same & Cheshire oaks retail park.
4.1
Excellent service and friendliness - returning soon to enjoy it more x
4.1
Excellent hotel and spar. Situated well for touring the area
4.1
Room clean and tidy, sky light blind didn’t close so at 5:30am the daylight woke us up.
Also booked the hotel as part of a spa treatment, this got cancelled due to staff absence but they didn’t inform us until we had checked in and arrived at the spa. The only reason we chose the hotel was part of the spa deal so it was disappointing
4.1
Hotel and Spa were both lovely. Staff were very helpful and friendly.
Breakfast was ok, apart from the under cooked sausages and cold coffee.
Lovely break overall
4.1
Good stay, however the bathroom needed updated. Room wasn't vacuumed or checked properly before i checked in. Not great but the room was comfortable and spacious. The hotel is in a good location and easy to get to.
4.1
Lovely stay in the hotel, room was great, only downside the restaurant/lounge was expensive for food that’s quite basic, breakfast was good value though.
4.1
The restaurant and bar staff didn't seem to know what they were doing when I paid the bill for the evening meal They even asked when checking out the next morning could I pay my restaurant bill. ( Which I had to prove ) I will be getting in touch with Expedia to check if I booked breakfast which I had to pay for at check in.
Regards Mr Davies
4.1
It was a lovely overnight stay & the staff are fab. In the evening we decided to gave a meal in the rsstuarant. The staff were attentive, the food was excellent. Breakfast in the mirning had plenty of choice.
The only things that are letting this hotel down are that it is very tired & in need of redecoration throughout & maybe updating somewhat. The spa however, the changing room are a massive let down as there is only one cubilcle to get changed, if that is not available then you have to change in an open area. The door opening into the ladies changing room has a mirror directly infront, so if anyone passing while the door was open would be able to see women getting changed, again only to have onechanging cubicle is ridiculous.
4.1
The room had a lot of spiders (dead and alive as welll, and spider webs everywhere. Could you see them more properly when the lights were on and you saw them going from the lamps to the ceiling and between the desk and the wall.
When they cleaned the room they left stains on the sheets.
Breakfast was mediocre, there was no fresh vegetables and the only vegetables they did have were fried mushrooms or baked tomatoes
4.1
Very helpful gentleman at reception, very friendly staff at the Terrace Bar. Super helpful staff at the pool.
4.1
Fantastic stay! Lovely reception ladies.
Huge room with a very comfortable bed.
Shower & Bath in the massive bathroom too with luxury toiletries.
Room service was delicious.
Spa facilities are basic but nice enough , and included in the price of the stay.Would definitely stay again!
4.1
Fantastic
4.1
I stayed a couple of nights on business and the hotel was the perfect location. The room and bed were both large and comfortable and the pool and sauna facilities were great after a day's work. Although located not far from the main road, the hotel is quiet and secluded enabling a peaceful night's sleep as well as the possibility of working online in the room.
4.1
Appalling service. Check in was 3pm. Arrived around 4pm and the room wasn’t even ready. Huge queue at reception with no staff. No one knew what they were doing. Was told to just sit and wait for a room to become ready. Had one drink at the bar later in the evening. Even though it wasn’t remotely busy. Took them ten minutes to try and work the till and card machine to take payment. Then a further ten minutes to simply pour one pint and a Diet Coke. Shame because the hotel is quite nice and the gym/spa facilities are great. Staff are utterly useless.
4.1
We stayed at the hotel for 1 night as part of a return journey following a vacation further north. The hotel location was perfect for our trip. The staff were friendly and did their best however were quite stretched due to a wedding function taking place over the weekend.at the hotel. The spa area was also quite busy.
The restaurant food and breakfast were good.
4.1
Excellent stay. Would recommend
4.1
I had a problem with openong my door but the manager helped me get in. Could do with upgrading the locking systems but other than that the overall stay was great. The room was big and clean. The free use of gym, pool steam room and sauna was a great way of unwinding after a long day at work.
4.1
Stayed here a few times and the place just gets better and better.
Got a room upgrade during this stay which was very kind of the lovely lady at reception. Will definitely be staying again
FAQs
How much does this hotel cost compared to others in Chester?
The average price for a rental in Chester is $131 per night. This rental is $39 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crabwall Manor & Spa, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crabwall Manor & Spa, BW Signature Collection. Enjoy the water!
Is Crabwall Manor & Spa, BW Signature Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crabwall Manor & Spa, BW Signature Collection?
We found 7 amenities for this rental. This includes pool, internet / wifi, parking, balcony or patio, and hot tub or spa.
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