Embassy Suites by Hilton Flagstaff
Hotel in Flagstaff, AZ
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, a quick walk to Northern Arizona University
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a spa tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
An outdoor pool, a fitness center, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a spa tub, and self parking.
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Guests under 18 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Flagstaff, AZ
Available Rooms
Room, 1 King Bed with Sofa bed (2 Rooms)
1 King • 1 Sofa • 460 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Double Beds, Non Smoking (2 Rooms)
2 Double • 460 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)
2 Double • 460 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds, 2 Bathrooms
1 King • 2 Double • 460 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King • 460 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
The property was okay and in a good location but outside the trash cans were full the entire weekend, never picked up for 3 days!
The hotel is on the older side which we don’t mind but it was dirty!
The room carpet and furniture wasn’t clean especially the bathroom! I had to disinfect everything and clean! I was too embarrassed to ask to be moved.
The price was okay but on the expensive side which should be because they don’t seem to take well care of the hotel.
The other issue we experienced was the elevator not working and when we asked the front desk the lady said “oh yeah that is normal. Sometimes our elevator stops working and it needs to be reset but we have stairs”.
I stood there with my hands full of bags and my kids…. I literally had to ask her “so will it get fixed”? And she hesitated to respond so I just said: “can you please call someone”? I have two kids and grocery bags and we’re on the 3 floor so we can’t do the stairs. She finally said yes and it hit fixed in about 30 mins. But serious okay I had to ask her?! Wow
The only thing nice was again the location and the fact that they give you two complimentary drinks to 2 adults if checked in with the exception of the day you checks out.
4.0
A quick one night trip. Convenient location!
3.0
It was decent as we were passing through. We did find dirty socks in our room
1.0
This property is nothing what you would expect from Embassy Suites! It’s dirty, rundown and very much in need of remodel. I have no problem with old hotels, but dirty is a different story. Finger prints on windows, stains in bed and very dirty fraying carpet with dust build up in corners. Stay away!! Embassy Suites (Hilton) needs to do better!
3.0
The room was not very clean. The bathroom had hair on the floor and in the tub upon check in. We were very busy or I would have requested a new room or cleaning. The air conditioner ran constantly and we could not get it to turn off nor get the heat on. We were freezing and had to sleep in jackets.
3.0
Check in was late as they were short staffed. Room cleanliness was very sub par. No liners in any of the trash cans or anything. Beds are too firm and uncomfortable.
2.0
Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.
1.0
The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.
1.0
Terrible…very very disappointed
3.0
Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.
3.0
It´s ok. Maybe a 7 overall. Need a little maintance
1.0
Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.
1.0
The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.
4.0
Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.
2.0
This Hotel is in dire need of updates.
It is dirty and disgusting.
The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up.
The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance.
The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on.
To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring.
It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night!
DO NOT EVER, EVER STAY AT THIS HOTEL.
The couple front desk people who I talked to WERE very nice. However, the property itself is trash.
There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke.
So there you have it:
For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours.
I read online that many others have been overcharged, and had an equally terrible experience.
4.0
Needs major renovations
3.0
Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn.
Probably would not stay there again.
3.0
The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.
8.0
The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.
2.0
Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic
4.0
This was a so so hotel. The room was clean, the bathtub was very clean. But… if you’re looking for a luxury stay, you’re looking in the wrong place. The best part was the breakfast- made to order omelette and avocado toast, waffles, eggs, potatoes, bacon, pastries, cereal, and yogurt. The kids were in heaven. The worst part was the pool and hot tub. They were both filthy. The hot tub smelled like a dirty dish rag. They also only had one ice machine… on the second floor! Otherwise, it was a standard hotel stay.
3.0
Willie the host for happy hour was fantastic!!!! Overall great location. property not up to what I have come to expect as an HGV Owner and Hilton Honors Member. property in need of repairs as shown in pictures.
8.0
They don’t seem to recycle. They use styrofoam bowls and paper plates for breakfast. The maid left all the lights on in the room after cleaning and replaced all the towels that were on the racks and used only once. The shower leaked all over the bathroom floor.
6.0
Ok,
Good awesome!
2.0
Check in was at 4:00pm. We sat there over an hour with all our luggage and room still wasn’t ready at 4:45pm. This caused a big delay in our vacation plans. I was infuriated with the room not being ready. I canceled. Booked another hotel and was ready immediately. I am waiting on a refund since this was not our fault they couldn’t have my room ready in a timely manner at 4:00pm check in
10.0
It was nice and had a good breakfast when they were actually stocked with food
6.0
Property and rooms are in desperate need of updates.
3.0
The hotel was ok, they were confused at checkin because we had two rooms. Was supposed to have a king and one double received two doubles and no other rooms could be issued. The hotel itself was badly in need of a refresh/remodel. Overall it was not bad just not what i have come to experience from an emb suites
10.0
Didn't particularly like that you have to pay extra for parking. Area was good, staff was friendly and the hotel itself was good
6.0
Room needs to be updated, wear/tear/ahe very visible. Extremely small restroom. Breakfast was a disaster. Waffle mix like water, ran out of machine leaving a crispy piece of over cooked batter. No bacon/eggs/limited potatoes. Worst Embassy ever (out favorite brand). Sooo disappointed. Will not stay here again. Definately not worth the cost!!
1.0
The room and amenities were fine except for the breakfast. I arrived at the dining area at 8:05 for a breakfast on a Saturday morning when breakfast was available from 6:30-9:30. They had no food available for the entire time I was there, over 30 minutes, except for waffles and my family that arrived earlier told me they didn’t have any food since 7:00 ish. They had empty food warmers for several breakfast items and an omelette bar that was closed that they advertised prominently. There were no plates, trash was overflowing, no staff visible, no drinks except for OJ. I purposely looked for a hotel that had a breakfast so I didn’t have to go get something in the morning with my 2 kids. I understand delays happen but no food for 90 minutes or so is unacceptable and will certainly make sure I never stay at another Hilton hotel.
10.0
Staff was friendly and courteous.
10.0
Staff was amazing and welcoming
6.0
I would recommend it for a stay in Flagstaff, but the property shows some wear and tear. It was very convenient for travel, shopping, and dining options. We visited the Grand Canyon from there. Breakfast buffet and evening happy hour were good.
4.0
Hotel a bit run down for the price. And had a screaming neighbor keep us wake for good part of the night. Thin walls and can also hear street traffic. Breakfast good but otherwise overpriced
3.0
Our stay was comfortable, breakfast food was delicious, room was average. If your looking for ice, they only have one ice machine that work, out of the whole hotel and it on the 2nd floor. And the working ice machine is by room 212
6.0
they dont really have like rollaway bed, they should have it
6.0
The property entrance doors front parking lot did not work with hotel key which was inconvenient to walk all the way around to front entrance with luggage.
The pool pump was broken so there were leafs, debris and bugs everywhere.
3.0
Hotel was fine for what I expected. Our room was larger than necessary; LOTS of unused open space. Staff was friendy, breakfast was good (but slow) happy hour bartender was great!
… surprised by a parking fee charged to my credit card a day after check out, that wasn’t disclosed on hotels.com or by the staff at check-in or anything, so heads up!
2.0
I had bedbugs and the employee completely didn't care and was unsympathetic about what was going on I am very disappointed in what happened!
FAQs
How much does this hotel cost compared to others in Flagstaff?
The average price for a rental in Flagstaff is $229 per night. This rental is $117 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Embassy Suites by Hilton Flagstaff. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Flagstaff. Enjoy the water!
Is Embassy Suites by Hilton Flagstaff pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Embassy Suites by Hilton Flagstaff?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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