SureStay Plus Hotel by Best Western Mountain View
Hotel in Los Altos Hills, CA
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Suburban Mountain View hotel in North Los Altos with free parking
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
SureStay Plus Hotel by Best Western Mountain View offers 71 accommodations, which are accessible via exterior corridors and feature fireplaces and complimentary newspapers. This Mountain View hotel provides complimentary wireless Internet access.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Parking
TV
Gym or Fitness Center
Map of Los Altos Hills, CA
Available Rooms
Standard Room, 2 Queen Beds, Accessible, Bathtub
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King • 391 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 391 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
Poor motel with no air-conditioning. My room was over 80° at night, extremely uncomfortable.
2.0
The bed was super comfortable and the pillows were great. Good water pressure too. The not so good was the fact that we started out with not even a quarter roll of toilet paper and quickly ran out and waited hours for more to arrive. Finally I had to swipe some off a cleaning cart. They didn’t clean our room every other day as requested. The cleaning woman walked into our room while we were there, didn’t knock…good thing we were clothed. And the breakfast was rough. Dried out hot food and tasteless everything else. The parking at night is also a joke.
5.0
I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
5.0
My only quibble is breakfast: Management needs to work on breakfast to create more options. It's also dry. And they need to add a waffle maker with real syrup. Now if you're reading this: Remember this is an old hotel in Mountain View that has been restored and updated. It's not the Mandarin in San Francisco with breathtaking views of the bay. I stayed 2 weeks for family business reasons, and I really appreciate the staff's friendliness and the cleanliness of the facility.
0.5
Extreme chemical smell, mold around the tub, maybe mold, maybe blood on the walls. Worst BW I’ve ever stayed in. I want a refund.
2.5
Staff was very friendly.
5.0
The staff was very accommodating.
1.0
Living approximately 45 miles from this property, my daughter and I made reservations for this two-night stay to ensure being on time for two successive days of early morning out-patient surgery appointments at a nearby medical facility. On check-in, desk staff said I would get no discount as a Best Western Rewards member since reservations were made through Hotels.com. The swimming pool was extremely cold. The Jacuzzi pool was empty and roped off with yellow tape (especially disappointing). We had to kill two spiders, one of which was hanging from the ceiling about four feet above my daughter's bed. Two bath towels were stained with wide black streaks and another had a large splotch of dried, cream-colored matter. The shower head was unreachable--so high above one's head it was difficult to get adequate coverage below the waist and the stream so strong it hurt top of the head.The TV had no screen guide nor name of program currently being viewed. There was no night light; had to use cell phone flashlight for night-time trip to bathroom. There was no printed literature on amenities--hours of operation for complimentary breakfast, for example. And the price paid through hotels.com was much higher than prices advertised on property’s web site. SureStay Plus in Mountain View, CA gets a D-minus from us.
5.0
It was small, quiet, and nice
4.0
Stayed for my daughter’s graduation from Stanford Law, very close, great value, clean, bed was incredibly comfortable! Would stay again and I am usually a 5 star hotel person. Kudos to this property!
2.0
All was great but no refrigerator
3.0
The location is great for public transit along the El Camino. The property itself needs updating, it’s quite shabby and there was mould around the bathtub. The breakfast is limited and the hot options are almost inedible. A good choice if you need to be close to this location (as we did) otherwise I’d avoid it.
2.5
Since the moment we entered we were welcomed by a friendly receptionist, the cleaners were great too and the staff in charge of breakfast was also helpful and efficient. We had a wonderful time there and will highly recommend to anyone who would like to spend time in a convenient and friendly place.
4.0
We only stayed one night but it was good. Check in process was super quick and grounds were quiet during our stay. Location was good as well. Walmart and target were down the block in case you needed to get anything.
4.0
Pretty good option for a work related travel. Breakfast and gym were good. Parking was great. Room was ok. I would definitely stay there again.
1.0
Wrong room someone’s stuff in it and dirty. Got a different room that was clean
5.0
Easy check in and friendly staff.
3.0
Very clean !!
2.5
We were greeted by a guy named Jay. He was great. Very accommodating. Clean property. Great breakfast. Comfortable bed. I would definitely stay there again.
2.0
The power was out when I arrived and I was asked to sign a blank lodging agreement. I will seek other lodging options next time.
2.0
This hotel is a good location in Mountain View. A lot of shopping and eating options. Front lobby is nice and the staff are very helpful and friendly. Street noise was not great but other than than it is a nice place to stay
5.0
Excellent price, friendly and helpful staff, quiet, close to all. Enjoyed our stay.
2.0
Great location. All the staff were super friendly. Breakfast was always good and the coffee was plentiful and delicious.
The reason I gave 4 stars to some items: my room was clearly smoked in, so an ozone machine might help; also the carpet needs to be replaced and a few corners need a bit more attention.
Overall, I had a very nice experience.
4.0
The check in staff was great. Very friendly. Room was older, but not bad. Felt as if room was not cleaned well as you could feel stuff under your feet and a blonde hair in the sheets. Hopefully they had been washed or changed out. Breakfast was good. Room was warm and cozy.
4.0
It's lovely small motel, thanks.
4.0
A good basic motel. THe bathroom is too dimly lit and the bathroom door won't close if you are sitting on the toilet
5.0
Convenient location with friendly, helpful staff.
1.5
Room was clean and had all that was needed. I would say add body wash if possible. Bed was comfy. Breakfast was just ok, but we did go late, so that could be why. Good choices though.
When we checked in the guy at the front desk said it was ok to use the pool late, but when the kids tried to, we were told no. Don’t promise something and then not deliver. I wasn’t overly impressed, but it was sufficient
5.0
Staff was best I’ve ever experienced.
3.0
With it being cold/flu season and the threat of Covid still around you think the rooms would be cleaner but there was dead bugs in ice bucket, floor sticky/dirty, had not cleaned behind toilet in some time, tub did not drain, bathroom fan came on but did not work. There was no paper/pen or any information about the breakfast or surrounding area. Breakfast okay but no fruit.
5.0
Probably the most inclusive motel I’ve ever stayed at for the money. I was very pleased and would return again to the chain.
2.5
The light bulb was out on the night stand
5.0
Simplicity well executed in a great location and even better price.
5.0
Everything was great they make u feel like home
2.0
The rooms where not what we expected in comparison to the photos posted on website. The room was very dirty and a slight oder of urine. Would not stay there again.
0.5
The hotel room was very dusty and dirty. Not cleaned thoroughly at all. Everything was old and not updated. There were old broken down cars sitting in the parking lot that had spider webs and had obviously been there awhile. Plus we were charged an extra $50 without being told what it was for.
4.0
That’s good
2.5
Great front desk customer service, room was ok, not as premium as expected,. But adequate
5.0
Clean, quite, nice breakfast, friendly staff. I would stay here again.
5.0
fantastic location
FAQs
How much does this hotel cost compared to others in Los Altos Hills?
The average price for a rental in Los Altos Hills is $232 per night. This rental is $136 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus Hotel by Best Western Mountain View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus Hotel by Best Western Mountain View. Enjoy the water!
Is SureStay Plus Hotel by Best Western Mountain View pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus Hotel by Best Western Mountain View?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and parking.
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