Banff Ptarmigan Inn
Hotel in Banff
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Banff hotel in Downtown District with 2 spa tubs and area shuttle service
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
2 spa tubs are on site. Other recreational amenities include a sauna.
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 spa tubs are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Map of Banff
Available Rooms
Standard Room Two Queens
2 Queen • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room 1 King
1 King • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room 2 Queens
2 Queen • 270 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Mountain View King Suite
1 King • 320 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Split Room.
1 Queen • 1 King • 269 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
Quick check in, great staff and room was as expected. Hot tub was a little disappointing as the jets didn’t seem to be working very well if at all. I’d definitely stay here again.
2.5
Excellent stay! Rooms were comfortable, clean and cozy. They even upgraded us. I traveled with my 4 year old and it was super kid friendly. Steps from the ski shuttle out front and 2 blocks from all the action in Banff center. Highly recommend.
2.5
Staff were extremely pleasant and willing to help.
2.5
The hotel was very nice and clean. Staff very friendly. What I didn’t like to much was the maze I got lost many times lol
2.0
Hotel was great. Loud guests were not. Had some drunk people one night.
2.5
Great location. Room was clean and comfortable
2.5
A very clean older hotel situated on main street very close to everything. It was very quiet and we enjoyed our stay. Parking is very limited but we were able to find a spot so was very convenient not have to drive and use bus tickets provided. One of hot tubs didn’t work so there was only one to use and there was no info about during booking. Restaurant didn’t look too nice so we didn’t go there.
1.0
I have stayed at this hotel many times with great experiences everytime I’ve been there. This time was so bad, I will not go back.
When I checked in, I was thanked for coming back as it is a regular stay for me. I was told that I was getting an “upgrade” and I would really enjoy my room and my stay. The last few times I had massive rooms with a fire place and it was beautiful so I figured this time would be really special. Boy was I wrong. The room was about as big as my bathroom (tiny). You couldn’t even fit 2 people in the bathroom at one time. The only difference in this room that maybe could consider it an upgrade is that there was a vaulted ceiling. There was two double beds in this “superior” room. It was absolutely freezing!! The door to come into the room was right beside a vent that was pumping out cold air (outside it was -5
Cel) so why ice cold ac!? Then the door to the balcony which overlooked a parking lot and another hotel which was so close you couldn’t open the blinds cause everyone could see in from the other hotel. The door leaked cold air from the outside really bad. The heating unit was about 6” from the bed so you couldn’t keep the heat on to warm up the room cause it felt like the bed was gonna catch fire. I paid almost 600$ cad for two nights. Never again! There are plenty of other nice hotels in Banff that I’m sure would love my business. Upgrade she says. Upgrade!! Shameful
Oh and the room was filthy!
2.5
Very nice hotel and great location. Hotel and room was very clean. Check-in service was excellent and the customer representative was friendly and provided great information for using the bus service. Would definitely stay again and recommend this hotel.
1.0
The worst lazy housekeeping I’ve ever experienced. Come in makes ONE of 3 beds, same bugs on floor in bathroom entire stay, sloppy housekeeping, basically have to ask for refill of everything. Kleenex just left empty, conditioner left empty, just pure sloppy. Twice asked for conditioner never did come. Very tired furniture. Very old crusty tiles in hot tub. New towels just thrown in. What a joke. Get a proper housekeeper who actually cares and doesn’t tarnish your brand. Would not recommend this hotel.
1.5
When we checked in the girl in the reception did not have a friendly attitude. It was difficult to find parking so when she came out to help she looked annoyed and treated me as If I was blind and could not see. The room had little light and was smelly but it was cleaned.
2.0
When i first checked in…
1) the room smelled like a mixer of tomato sauce and harsh cleaning fluid
2) the pillows reeked of dandruff and sweat
3) there was no underpad for the flat sheet
4) cheap and thin comforter
5) clogged toilet
Called down to the front desk…
They moved us to a new room on the second night… and all of the above was corrected. We were happy after that but…
Why have this low level of preparedness for incoming guests? Where is the management overlooking the team? Overall good stay and great location but really suffered on the first night…
2.0
Location is excellent right in town and walking distance to restaurants and shopping. Decor is dated and a few features in my room didn’t work.
1.5
We are still staying there right now, but we had a horrible smell in our bedroom and we are switching rooms after our first night… Also the pillows smell like dirty hair and the comforters are not thick enough so we were cold last night no matter how high we turn up the heat
2.0
The Hotel is very conveniently located to all the shopping, restaurants, groceries and transportation.
The staff were very friendly and helpful
However, the property is somewhat dated, the room lighting was poor and it was very dark in the room. Also, the bathroom is somewhat small and the vanity in the bathroom definitely needs replacing. See picture below.
1.0
Very disappointed in our room. So dark and dated. Tiny bathroom. Expensive.
5.0
Perfect proximity to buses.
5.0
Great location. I was able to borrow bear spray for hiking.
5.0
Enjoyed our stay. Quiet place and good location.
5.0
Great property well situated in downtown in walking distance to most activities. Staff friendly and accommodating.
5.0
I stayed here for my daughter’s birthday and it was absolutely amazing. I parked my car in the underground parking and didn’t have to use gas the whole time as we were able to use the free bus pass provided to us. The restaurant service and food and pricing was amazing! Will definitely be back.
4.0
Wonderful property
4.0
The location was great.
5.0
Really nice hotel in a good position for easy walking into Banff. Room was large, spacious and clean. Check in was quick and they let us have our room early. Parking under the hotel, for free, was super easy and you could go straight up to your floor on the lift.
Would stay again
5.0
very convenient location.
4.0
Good service
5.0
It's a lovely lodge style Inn in Banff.
5.0
Great location with bus stop across the street.
5.0
The service at the front was outstanding, a potentially costly error was resolved with ease thanks to the staff at the desk as well as management. Much appreciation, and we will be back in the near future
5.0
Comfortable, cleans rooms and friendly staff. We will definitely stay here again.
5.0
Like most of it.
4.0
Courteous service. We never used the restaurant as there are many other restaurants in the area. The rooms are a bit dated and the ac seems very loud. Overall, it was a comfortable experience.
2.5
The hotel staff were kind and professional. Restaurant food was good we tried meatball pizza and we liked it.
5.0
Hotel is very convenient, very clean.
3.0
PRACTICAL ACCOMMODATION
It is located on the main street and that a plus point, close to the bus station, restaurants, IGA supermarket and many shopping areas.
Room was very dark, needed to keep lights on all the time, the only window/balcony faces the atrium so no privacy at all, you must keep the blinds down at all times and that makes feel a little claustrophobic, bed was comfortable, pillows were small and sheets were clean.
Underground parking was included as well as a pass for the Roam but only for the basic public transportation around the city.
Air conditioning was very quiet and in general is a pleasant and a decent spot to stay for a short time.
Good communication and friendly staff.
4.0
Close
4.0
Our room was located outside the courtyard didn’t love that but location was amazing!!
5.0
Banff Ptarmigan Inn is located close to Banff town center. The room was clean. The room has a balcony to lobby, which is very cool.
5.0
Love the hotel
2.0
While the staff was nice and the place was conveniently located, the facility was dated; 1970s theme, floral carpets, narrow and dark hallways, poor lighting in the rooms, and ridiculously expensive. $500 /night.
FAQs
How much does this hotel cost compared to others in Banff?
The average price for a rental in Banff is $158 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Banff Ptarmigan Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Banff Ptarmigan Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Banff Ptarmigan Inn?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and hot tub or spa.
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