Extended Stay America Select Suites Atlanta Cumberland Mall
3.1
Average(998 Reviews)Hotel in Smyrna, GA
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, near The Battery Atlanta
This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Atlanta Cumberland Mall offers 125 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.
This smoke-free hotel features conference space, laundry facilities, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites Atlanta Cumberland Mall offers 125 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Smyrna, GA
Available Rooms
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
1 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.1
Average(998 Reviews)3.1
Very noisy.
3.1
I smiled when I saw the decal on the bathroom mirror indicating that anyone who smoked in the room would be subject to a $250 charge because our room reeked of cigarette smoke. We stayed 1 night for a baseball game. This facility is being used for a housing project for the poor and hotel guests seem to be the minority. The smell of urine was present outside on the walkway and stairwells and we heard an early morning altercation. It is a place to spend the night and leave early the next morning. Period.
3.1
This property was overbooked after they made a reservation for us to stay. Charged us for room and cancellation and we didn't even stay at hotel.
3.1
I honestly was content and was willing to deal with the minor thing but the manager was just rude and i can no longer take his rudeness. Nobody explained policy to us. My son was outside with no shirt on getting something out the car. Instead of the manager stating he os the manager and hotel policy is that when outside a shirt must be worn he just walked up to 15 lyear old no badge or clothing that shows he works there and told my son he needed to have shirt on. My son of course reacted thinking he some stranger walking up. I explained to my son that was manager and both my son went in apologized and explained he should come to prople with different approach. Today I asked for towel and was told i needed to pay a fee for exchange of towel or wait til next week to get house keeping. This is ridiculous!! I told him since im doing a brand new reservation and basically paying more can you switch my room b3cause the bathroom has hole in the wall and before i can explain that the curtain was also too short and water goes everywhere and i seen a roach the day before which i did not report because i was in hopital the day before. By the time i got bck office was clothes so my intention was already to request new room whichnis why i did not extend my stay but book new reservation. The man had cut me off and said im playing with him like what...im a geown woman i dont have time to play. I have 6 weeks before my house ready. So if im going to spend almost 600 on room i want respect
3.1
Enjoyed our stay
3.1
It was like a episide of cops..loud music and numerous underage youth drinking andnwalking around in the parking lot and in dron of the rooms..Dangerous
3.1
An extended stay hotel should have dishes, pots & pans, silverware, etc. This place had none of these. No hand towels in the bathroom. TV did not work, microwave did not work. All the smoking outside the room made the room stink & butts were everywhere. The carpet was filthy. I don't have a problem with a place being a little worn but this place was dirty. People staying there would fight, play loud music at 1:00 a.m. I should have stayed at a much cheaper hotel with better amenities.
3.1
The front desk clerk was extremely nice.
The room was not the best. Beds clean. Floors were dirty. Counters falling apart. 2 microwaves because one didn't work. The bathroom had stains on counters and walls. Mold around windows. The outside sidewalks never swept. There was nothing but dirt and trash. Cigarettes everywhere. The people were nice. The pictures on the website are definitely not accurate. I do not plan to ever stay there again.
3.1
It smelled like roach spray as soon as i walked in. There was still trash from the previous guests. When i woke up there were roaches in multiple places
3.1
The condition of the room was not good. The carpet was disgusting, making your socks dirty when walking in them. The faucets continuously dripped and the sink and countertops were stained.
3.1
Checked in and someone was sleeping in the room so he moved us twice and the room was dirty - sheets tub sink nasty and smelled so bad couldn’t sleep stay away from this property
3.1
Dirty room, strong smell of marijuana that stayed on our clothes even after we left. Overall bad experience because of the la k of cleanliness and comfort in the room.
3.1
The rooms were good, but Terrible Services. The lady at the Front Desk was hardly up front and act like she didn't want to be there. I wouldn't recommend this hotel to anyone
3.1
No housekepping. You have to buy your towels for new ones. They dont take cash.
3.1
There was no one to check me in when I arrived and I was forced to find another hotel to stay at.
3.1
Quiet
3.1
the worst hotel I have ever stayed in to date. the environment is horrible, I liked the extended stay America chain and trusted it, which is why I stayed, but I can't imagine having this terrible experience. When we arrived to check in there was a couple already complaining about the bad smell, I don't know what I heard, but when we got to the room I almost vomited, without exaggeration it was an unbearable smell, dirty with cockroaches, dirty walls, drug smell from the rooms next door , it's not a family hotel environment, I wanted to run to another hotel but we were tired and I went to study on a course and I couldn't waste time on that because it could harm my grades if I arrived late.
3.1
I really enjoyed my stay here! We were here for a Braves game and it was the perfect budget friendly option. The area was very nice, the front desk man was wonderful, and there were a ton of options in the area to keep us busy for our time there. It was about a 15 minute walk to Truist Park, which helped out a lot so we didn’t have to pay for parking. The only downsides was that the room had a scent to it and the bed had a bit of a dip in it on one side, but nothing bad enough for us to complain to the front desk about. I will definitely stay here again next time I’m in Atlanta!
3.1
Very good, affordable and of convenient location.
3.1
The room was small and crowded. The carpet was filthy. The kitchen area was said to be fully equipped, it was not. No utensils, or anything to cook or heat up in. The microwave was rusty. The refrigerator was clean and functional. The outside of the building needs cleaning and painting. The lobby was dirty. Will not stay here again, will not recommend.
3.1
There was only one person handling check in, housekeeping, trash removal, maintenance.
I cannot fault him since he had so many duties.
3.1
Everything was average. Buildings and grounds not the cleanest as cigarette butts and trash were on the ground. The carpet in my room was dirty and smelled moldy. Good thing I had shower shoes. No shampoo or hairdryer provided. Surrounding area had lots of convenience stores and restaurants. About a 20-minute walk to Truist Park.
3.1
Room stink. Carpet filthy. Lock on door wasn't secured. we was told that was the only room they had. Took front desk clerk an hour to check us in.
3.1
This place was great, staff was excellent, rooms nice, and clean, and comfortable. My only thing was I didn’t really get a lot of sleep. It’s very noisy there. This may sound crazy, but I couldn’t sleep because of the many birds that live in the trees. The tress sit kind of close to the rooms, and there’s A LOT of birds. They start chirping and singing extremely loud around 3am it’s so loud they sound as if they’re right in the room with you, also the live in residence are up and about ALLLLLL NIGHT LONG, slamming doors, talking loudly, and banging on the doors, with dogs barking. Also constant loud smells of marijuana being used. Other than that the staff, the room, the property, location was all A1!!! However I won’t choose that location again, only because of the loud birds, and inconsiderate live in residence.
3.1
Floor in room was dirty being I came in evening couldnt recognize till my child walked on it. Bottom of foot and socks black.
3.1
The front desk gentleman was so nice
3.1
Had to wait close to an hour before anyone came out to check us in.
3.1
I felt safe. The staff was very friendly and helpful.
3.1
Checked in. But no one cleaned the room prior to my arrival. Dirty towels and trash. So had to get a new room. Front desk guy was very nice though.
3.1
Clean rooms. All appliances were working and very clean. No bugs. Good rates. Just lacking a shower curtain
3.1
Photos don’t do this place Justice. Second bathroom didn’t have power. Holes in the wall. Carpet ripped up and fraying. Multiple outlets with no cover. My girlfriend joked about not wanting to even sleep in the bed fearing the sheets were not clean. Rightfully so, when we entered the bedroom there was two dead fruit flies on the top sheet.. if you want a cheap place to stay, this is it, but don’t expect conditions shown in photos…
3.1
Got charged twice..still waiting within the 3-5 business days to return my money to my card which definitely affected my weekend.
3.1
The staff at check in were friendly & courteous. However, the room, while clean, needed maintenance. The outside of the rooms (walkway, stairs, etc) were filthy, the parking lot was trashy. The overall condition of the motel is deplorable. The ONLY thing this place has going for it is location to Truist Field. This place needs to up its game to be on par with The Battery.
3.1
Tried calling for a late check in and was told at 1am I couldn’t check in. So I asked if he could just check me in now because I wasn’t gonna be able to get there by 1am cause of car troubles. He rudely said no land I asked why not because the hotel in Dallas did it for me with no trouble, and it’s the same hotel chain. He said “I’m not in Dallas I’m in atl then hung up on me. When I called back he continued to be extremely rude and said he was canceling my reservation and hung up.
3.1
The only good thing I can say is that it was an ok walk to the Braves stadium. Nothing else good. The room was dirty, not vacuumed, everything stained. The bed was broken and miserably uncomfortable. Something in the wall made a loud racket every hour for ten minutes. Will never stay at one of these again.
3.1
Room was fine, close to what we needed. The floor on the room was nasty, I forgot my sandal/shower shoes and walked across the floor one time and my white socks were black.
3.1
Very old and outdated. Add not clean to that and it is not a good place to stay.
Cheap but there is a reason why.
3.1
First of all, the staff are so nice at this property.
Some repairs need to be done though. The location is great for baseball fans.
3.1
You get what you pay for. The room was dingy and in definite need of repair and upgrade. It smelled like stale cigarettes and air freshener. The bathroom sink was not even partially cleaned; there was toothpaste and tiny shaved hairs all over it.
The gentleman that checked me in and out was very nice and personable. The location was convenient to walk to the Battery, which saved the outrageous parking fees.
3.1
Did not have a key to door.
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $170 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites Atlanta Cumberland Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites Atlanta Cumberland Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites Atlanta Cumberland Mall?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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