Hotel Indigo Cleveland Downtown, an IHG Hotel
Hotel in Cleveland Heights, OH
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, steps from Rocket Mortgage FieldHouse
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite.
Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and a business center are onsite.
Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
TV
Map of Cleveland Heights, OH
Available Rooms
Standard Room, 2 Queen Beds
2 Queen • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Roll-In Shower)
1 King • 418 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible (Accessible Tub)
1 King • 417 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Single • 347 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
I feel as though my 21 year old son racially profiled. The staff went up to him multiple times asking about why he was there. He was even followed into the restroom. He told them multiple times and then they weren’t satisfied so they made him tell him the name and room number. He did so. He then eventually came back to the room and told me of the incident. I immediately went downstairs and spoke with a gentleman. I let him know that I was the mother of the young man they interrogated. I asked him multiple times what did my son do that caused them to continue to harass and question him. He couldn’t tell me anything, I asked was he talking loudly, yelling, etc. He then just apologized. My son and I came to Cleveland from Toledo on Thursday, December 5th to watch the Cavs play so the fact there was a game going on it’s really not that unusual for a young person to be walking around. I believe that if my son was white then he would’ve been left to walk around the lobby area in peace.
1.0 / 5.0
Started off with valet being closed when we got there. Had to pay for a parking garage but couldn’t leave my car in the garage over night. So when valet reopened I had to pay additional fees to park my car with them… Then the Valet left a box of their shoes in my car. They placed it in the backseat behind the driver and I didn’t notice it until I made it home 3 hours later. Why did they valet put there stuff in my car?
There was only 1 elevator working, and it took forever that it was faster to climb the 7 flights of stairs.
2.5 / 5.0
Great one night stay at a great price.
2.5 / 5.0
The hotel was conveniently located to the Rocket Mortgage House. Food was amazing at the restaurant and valet service was convenient, but busy.
2.5 / 5.0
The beds were absolutely amazing it felt like sleeping on a cloud. Everything was so amazing
2.5 / 5.0
Very friendly staff, from the valet to the desk clerks. Nice selection of options in the restaurant. Quite a few eating establishments within walking distance as well. Clean and comfortable!
2.5 / 5.0
The only concern I had is the bathroom is very small. The toilet is down too low. I usually get a handicap room; however, I did not see any availability. I have to use a rollator and it wouldn't fit in the bathroom.
2.5 / 5.0
Front lobby was clean and inviting. The room was comfortable and bathroom was updated nice shower.
2.5 / 5.0
I don’t remember the name of the lady that checked us in but she was very friendly.
The hotel is within walking distance of many places to eat and drink, basketball arena and baseball field. Even walking distance to the casino.
The only thing I did not like was the need for valet parking. Would have liked a private lot for coming and going.
2.5 / 5.0
Nice stay. Super convenient if you are downtown and walking. It is about 100 yds from the baseball/basketball parks and casino. Parking is valet so request early at check out time.
2.0 / 5.0
$50 for valet parking is crazyyyy but other than that nice room and atmosphere would recommend
2.5 / 5.0
Checked in with no issues, onsitr restaurant very good, valet parking very efficient.
2.5 / 5.0
Clean rooms. Close to most major Cleveland attractions
2.5 / 5.0
All good, quick check in.
1.0 / 5.0
Not great
Valet was awful
No where to be found and very expensive
2.5 / 5.0
Wonderful experience overall - hotel seemed on the newer side and well kept. The staff was friendly, even allowing for early check in since they had a room available. Id recommend to anyone visiting Cleveland looking for a good value and centrally located. Night near the baseball stadium
2.5 / 5.0
It’s always an amazing experience. Always
2.5 / 5.0
For the price, the room was surprisingly nice, clean, and comfortable. Had to pay for valet parking and breakfast, but it worked out well. Only 1 elevator working and some damage in the bathroom, but I would definitely recommend this place to others.
1.0 / 5.0
This place looks so fancy in pictures, sure! At the end of the day it was basically a cardboard box of a room in terms of size and sound quality! Im saying if someone sneezed four rooms down, you could simply say bless you and they'd thank you. If someone was walking down the road on the opposite side, you could hear their footsteps.
0.5 / 5.0
Parking is the worst. They force valet but under staff that department. There during a huge double event and half the street was blocked. I had to pay for over night parking because i could not physically get to the valet line.
2.0 / 5.0
Our stay overall was good. I would stay here again but would think twice about valet. We had multiple incidents with valet service. The wait was always long. There is a sign to give 15 minutes but that was definitely exceeded. The last morning they couldn’t “find” our car. We were headed to the airport and gave extra time for the valet since the week wait times were really long. On one occasion we were coming back tot he hotel and the valet, there was o my one for about 20 cars and we needed to wait. The sweet Front Desk Manager helped us out so we could get the the baseball game. The valet needs improved.
Now on to the room. It was very clean, perfect for two. The bed was comfortable and noise level and black room was great for us. We did have a scare on the 2nd day there we were in our room in the afternoon and housekeeping came in but saw us there and quickly left. We got a call from the front desk saying we had been checked out of the hotel and the housekeeping was coming to clean. I was panicked since we had four more nights on our stay. I asked if we could book a room and she said they were full. I pulled up my reservation and it was correct for our full stay. I showed the Front Desk and she fixed the reservation. Someone on their end had checked us out early. We were able to stay. Thank goodness. Over than that we had a phenomenal stay. The Headliner breakfast buffet was good. The location to the ballpark and restaurants was perfect for when we didn’t have a rental.
2.5 / 5.0
This hotel is stunning and extremely clean. The staff is nice and accommodating. Only down fall is don’t valet park your car unless you want to wait 45-75 mins to get your vehicle.
2.5 / 5.0
The staff at the hotel, and valet service were amazing. Everyone was so nice, friendly, helpful and professional! I would definitely stay there again!
2.5 / 5.0
Service was top notch. Donnie was extremely flexible with the valet service, Jonathon was great for local info, and Michael set the tone at check-in. I visited this hotel in order to scout and evaluate for my upcoming bachelor/bachelorette party next June. Hotel Indigo completely fits the bill and I will be reaching out to their sales associate to start making plans for our celebration. Highly recommend this hotel. Despite being so close to the baseball stadium and concert venues, the team at Indigo does all they can to make the guest experience as frictionless as possible
2.5 / 5.0
So close to progressive field. Easy to walk to
2.0 / 5.0
Our rooms were not cleaned and we called in the evening to replenish supplies, waited 2 hours and had to call again for morning coffee, towels, etc.
4.0 / 5.0
The parking is a problem the valet option would be good if they had enough staff. Should have a deal with the lot across the street for guests.
3.0 / 5.0
The management i.e. corporate needs to get the staff help. Valet parking ($45) was a mess. Lines of cars at check-in time left outside the hotel for 2 hours due to only 2 valets. Puck up next morning took 1 hour due to the same. Staff are pleasant and helpful but aren’t miracle workers. We stayed on a Saturday night when concerts and baseball games were bring played.
2.0 / 5.0
Door to bathroom got stuck every time used. No hand soap, no shower soap, and no fan in bathroom. Also, asked for my car to be ready for 5am and we waited till 540.
4.0 / 5.0
Clean and safe. The staff was excellent and very helpful. The only issue was that there was no ESPN channel on the television.
4.0 / 5.0
Super convenient to Rocket Fieldhouse and lots of restaurants close by. Very good breakfast and friendly staff
5.0 / 5.0
We didnt like valet being closed and waiting in line in the street , for about an hour. But we found a spot at the casino and it was fine , we had a great time going to a concert at the rocket mortgage field house and it was quite nice to have all the bars and restaurants near by,
2.5 / 5.0
Staff was friendly and inviting! Check in was a breeze. Valet parking made it easy even if it was an extra charge. Who likes to look for parking in the city. Shout out to Hwayda at breakfast, she was on top of everything!
1.5 / 5.0
Nice hotel with comfortable beds. Only issues were the key fobs weren’t working. So every time we had to go somewhere they had to escort us back to our room and open the door for us. Also, the parking was an issue. There was another event close by so we had to wait almost two hours for valet parking. Then they left our truck on the street the first night!
5.0 / 5.0
Staff was nice and room was clean
5.0 / 5.0
I enjoyed my stay very clean rooms. My only complaint is parking the 2 lots close by over charge and are very shady on how they hourly rates work.
3.0 / 5.0
Very nice property however water was not hot and parking is $40 a day
5.0 / 5.0
Everything was very clean and the rooms were updated.
5.0 / 5.0
Great location
2.5 / 5.0
Great hotel in a great location
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $128 per night. This rental is $4 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo Cleveland Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Cleveland Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo Cleveland Downtown, an IHG Hotel?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, balcony or patio, and tv.
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