This was my third stay and found the service and cleanliness continued to be very good.

The room was clean and the bed super comfortable. It was very quiet. The only downside was the breakfast. I got to breakfast on a Friday morning 30 minutes before it was to end, and some of the items were gone. There was sausage, hashbrowns and eggs, as well as other pastries, oatmeal and cereal. The bagels were not fresh. On Saturday morning there was no hot choice. The staff was amazing, friendly and helpful.

This hotel is badly in need of renovation. Although it sierras to have once been quite nice, its run down condition is obvious everywhere. The worst spot was where the tile meets the carpet in my room - it was downright unsafe. Breakfast offers minimal items, and the hot food was lukewarm at best. Front desk staff ranged from friendly to unfriendly. One person seemed put out by a request for more towels and more Kleenex. Location is good, convenient to restaurants and shopping. It’s worth a few more dollars to me to stay in a nicer hotel next time.

We clean and excellent customer service

The state started off just fine. The receptionist who checked us in was excellent. However, when we finally got around to getting to our room, the room keys did not work after many attempts the door would only open if you put the handle in the upward position instead of the downward position. The same keys had problems coming into the doors. They required a key to get in, it just was a real pain. The hallways seem to have lots of recycled materials sitting there for days. It was kind of an eyesore. None of that really affected my room particularly it was just annoying to see that. The elevator also felt like it was in an earthquake, continually shaking, and you never knew if it was going to make it all the way up to your floor. The second elevator broke down while we were there. And was taken out of service. Seems they need some service. The “free breakfast “during the weekend was very weak. Old cold hard boiled eggs cold old day old muffins. And rice. When we left on Monday, they appeared to be potatoes. Some kind of egg muffin sandwich. And maybe a bit more. Not worth the effort.

Nice comfortable hotel. Good value for money.

Room was great. Nice and large. Bed was very comfortable. Linen clean & crisp. Good towels. Awesome location. Limo was very accomodating. Put me in a room away from fwy. Was so quiet with beautiful trees outside my window. He has great customer service. Luggage carts avail. Easy to get luggage up & down. Only negatives were the refrigerator & closet. Refrigerator ran all nite the 1st night. Very loud when you’re sleeping right by it. 2nd day, I saw it was on highest setting and I turned it down. It cycled off. Thought oh, good peace & quiet. But, when it came back on & off from then on, it sounded like a small car backfiring. Startled me awake all nite. I went down to ask for late checkout so I could sleep a little more cuz exhausted. Guy at front desk gave me an extra 30 mins begrudgingly and told me, don’t be late! I told him about fridge problem and he completely ignored me. Came down to get cart as leaving and talked to Jennette. She was very friendly, sympathetic and put in a Maintenance request. Checked out on time. The day before I had come back to room & went to hang up jacket. The whole rack fell down in closet. Not properly installed. 1 prong on shelf barely in slot. Not in support brackets at all. I had to pick up all my clothes/hangers and reinstall it to hang my stuff up. Huge inconvenience. And shouldn’t be my job. Didn’t know if any Maintenace on property on a Sunday. All in all, the positives made up for the negatives. Will stay again. Jodie

As usual a peaceful, hassle-free stay at a clean, quiet, accessible hotel. Stayed here a few times over the last year, as long as the price stays reasonable will continue to book.