Comfort Suites The Colony - Plano West
Hotel in The Colony, TX
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in The Colony with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of The Colony, TX
Available Rooms
SUITE, 1 KING BED NON SMOKING
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
SUITE, 2 QUEEN BEDS. NON SMOKING
2 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
1 King Bed, Suite, Nonsmoking, Accessible
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
2 Queen Beds, Suite, Nonsmoking, Accessible
2 Queen • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
1 King • 1 Sofa
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
The Hotel is ok! Breakfast was good.
The A/C was dirty and spelled mood.
3.0
The keys did not work for the room and I had to go back to the counter. The elevator jumped when it started headed down once when we used it. The floor was wavy and I almost rolled my ankle. The couch bed that we paid extra to be in the bigger room for was broken and almost folded back up when laid on.
5.0
The pool at Comfort Suites is usually closed I say that because the last Comfort Inn I stayed was also closed. If that is important call and ask. Now the rest is very good like great location nice and comfortable bed and depending on demand good rates. Breakfast is always decent it is not the continental grab and go type.
2.0
Wifi never worked. Room wasn’t cleaned during the stay. Did have no bother sign out on first day but not after that. Also - water was pouring out of Ceiling light in breakfast room on my first night. Noisy rooms on both sides of me.
5.0
The staff was amazing! I really appreciate the security that the facility gives.
1.0
Did not stay after I booked on-line. Sadly the hotel had a strong odor once you entered and throughout the building.
1.0
Booked a room with a suite jacuzzi, I thought once I got to my room and there was no jetted tub that I was just accidentally sent to the wrong room. Called the front desk to let them know about the mix up and the man said “I don’t know why they advertise a room with a jacuzzi in it. We don’t have any of those here.” No apology. No offer to cancel and refund. That was the entire conversation. He could not have cared any less and made it very clear that he wasn’t going to worry about it once we hung up.
Called customs support and received basically the same answer. Non refundable room- which I would understand Except for the fact that the room I booked doesn’t even exist.
The entire situation does not sit right with me.
The front desk didn’t CARE and the customer service agent “couldn’t” do anything about the issue.
I asked for a credit so that I could immediately find other lodging, that wasn’t an option apparently. She said she could cancel the booking and ask for a refund, but it wasn’t a guarantee that I would get my money back.
Carpet torn up, water was brown, more than half the channels didn’t work on the TV, front desk agent no help at all, ac didn’t get cold, just a lot of upkeep needs to be done and the listing needs to be removed or hotels.com need to stop working with this location.
2.0
The pictures of the hotel are deceiving. The bathroom sink is in your room and not the bathroom. There was a picture in our bathroom that looked like it had mold on the frame. You could tell that my room had some water damage by the ceiling. You couldn't block the sunlight with the curtains. Last but not least there was a cockroach in the area where you get your syrup. I notified the front desk immediately and after waiting five minutes I left. I would NEVER stay at this hotel again. We didn't have regular pillows for our bed. We had 6 throw pillows as our pillows. DISAPPOINTED. NEVER AGAIN!
2.0
The curtains on the window had MOLD on both panels. When I brought it up to the front desk all he said was “ok” No sorry or an offer to make things right. The were also stains on floors of the bathroom.
1.0
First of all the door would not shut. The only way to be was safe was by locking the deadbolt from the inside. Doorknob was useless. If I left the room, it was not secure. Second the toilet didn't work and there were no smoke detectors in the room. As I was a late arrival, I had no choice but to stay the first night. They said repairs would be made by the second night, however no one entered the room and did anything . I know this because I left money on the nightstand and it was still there. So were all the problems. All I saw was the night manager both night and day and he didn't seem to care at all about my safety. Or that nothing was done. His reply was I told the day man. Had I felt safe, it would have been tolerable. But as it was, NOOO. I did NOT stay the second night.
6.0
Shower was not clean & hair was all over it
5.0
Older property but still kept fair.
8.0
The staff and front desk service were excellent. However, the property overall was disappointing. There was a broken mirror, and I had to change rooms due to a strong smoking odor. Additionally, the pillows were uncomfortable and seemed smaller than usual, though the staff mentioned they were simply more compressed.
1.0
The worst experience! The worst management! Dont stay at the hotel. They dont care about you,. . . I booked a jacuzzi suite for my wife and I. Cone to find out its not operable, yet they still sell the room. They wouldnt refund my money nor hotels.com would do anything regarding it.
4.0
Unclean conditions, needs updates and renovations. As well as pest control
4.0
The first room I was given had the door open. The light in the second room did not work and I was told I had to wait for it to be fixed until thevnext day because noone was there to reolace it
10.0
Awesome!
4.0
We booked the room specifically for the jacuzzi in the room. When we got to the hotel they told us no jacuzzi rooms were avalibe because they had been booked solid for months. Even after showing the attendant the reservation they offered no solution to fix thw situation. The room we were given smelled musty and the carpet was wet. They moved is to a second room and it had a rusty nail stuck to one of the magnets in the shower curtain. As if that wasn't enough, the man working the desk at night was totally asleep in one of the lobby chairs when we returned from our night out at 3am. He opened his eyes for a split second, looked at us and when right back to sleep.
Bottom line, Stay somewhere else.
6.0
The breakfast was late coming out every morning. There was not coffee in the mornings. The pool was out of service and the whole first floor smelled like weed. The room was clean and the area was very convenient to top and great restaurants.
6.0
Restroom is old and needs to upgrade. Stinky smell and humit in the room.
5.0
Very nice, comfortable room at an incredible bargain. Staff was nice, breakfast was good, and area was safe.
3.0
Had to take my dirty towels to get changed out after i told them that would be all i needed. There were cup stains that i had to wipe away with clorox towels. Also take air freshner i had to take a candle to make it smell better.
2.0
Carpet felt wet and whole room smelled of cleaning agent. It was overwhelming and my husband coughed throughout the night. Towel rack in bathroom was unhinged on one side. Mold in bathroom. Room was decorated nicely.
5.0
It was nice and relaxing. I needed and affordable place to get away from my current situation, and it provided that. It was clean, safe, served breakfast and was quiet at night.
3.0
Room AC rattled. Room humidity too high. Toilet did not flush well. Older hotel. Breakfast just average.
3.0
Rooms need updating, carpets old. Room just give off unclean vibe, make you not want to sleep in bed
2.0
Room was not kept up. Looks like they are letting the place go. Half pillows on the bed, comforter falling apart, carpet coming apart, lights flickering and pool was closed and under construction. Just in poor condition
10.0
Only issues were the tub drainage. Other than that it was pretty nice. The check in person was awesome.
2.0
Stains in the carpet, towel rack leaning and paint peeling in a tub
4.0
Restroom light was inoperative
4.0
After checking in Friday evening, got to room, toilet not working, reported 4 times. Not until Saturday evening until it was fixed. Had to fill bucket with water to flush toilet. Wasn't offered to another room. I paid in advance when i booked. I should be discounted some of my money back. Then curtain shades in window was ragedy, like something had bitten them up
2.0
The pool was not up and running and that was one of the reasons I chose this motel.
The washer and dryers were not working and I couldn’t wash.
I had rust around the tub.
The entrance light was flickering on and off while the switch was turned on.
I had to press and hold the power but on the remote frequently to get the TV to turn on.
I had a whole in the comforter on the bed and a stains.
I drove from Cypress Tx for my boys All-Star football game and our overall stay was HORRIBLE.
The fire alarms went off early in the morning waking everyone due to something burning during breakfast hours.
My Boys lost an hour of sleep right before their game.
I had to get my own fresh towels cause nobody could assist me on getting them.
4.0
Odor in the room was stale, carpeting was icky. Rest of the room ok. The manager checking me in was a little off-putting, would go over when he was not at the desk and sit in the breakfast room talking on his cell phone. (Night desk attendant). Noise from next room at times and someone knocked on the adjoining door to mine one night when parties argued. For being located in a nice part of town, I was a little surprised at the condition.
8.0
The laundry room was not available, washer was out of order. Staff was ok could have been more proactive instead of passive.
5.0
Convenient location
4.0
Everything was very clean. Bathroom was very small. Staff was very nice. Pool still not open. Hotel is older. Outdoor seating area needs to be improved. Breakfast was ok normal eggs sausage biscuits waffles.
6.0
Pillows are small, room was damp, indoor pool was closed, breakfast was good, hotel personnel was professional. All in all not a bad hotel.
10.0
It met all our needs without issue and the place was clean and fresh.
5.0
Very clean, comfortable, spacious room.
8.0
Just a little dated.
FAQs
How much does this hotel cost compared to others in The Colony?
The average price for a rental in The Colony is $192 per night. This rental is $124 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Suites The Colony - Plano West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Suites The Colony - Plano West. Enjoy the water!
Is Comfort Suites The Colony - Plano West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Suites The Colony - Plano West?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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