Extended Stay America Suites Cleveland Brooklyn
About this hotel
Hotel in Brooklyn with free breakfast and 24-hour front desk Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Cleveland Brooklyn offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Brooklyn, OH
Hotel in Brooklyn, OH
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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$$$$
Reviews
3.4/5.0
Average(904 Reviews)
2.0
A very strong odor immediately noticed in the hallway and stairwell. Room looked clean. Beds uncomfortable and only had two small waded up pillows for each bed. Breakfast was small muffins and coffee on a small table by the reception desk.
5.0
So i got the room for cheap and that how you can describe the room. As soon i walked in, there was this weird smell coming from the room, stains all over the room and bathroom. Room also had a kitchen and all the appliances must be over 10 years old. Found a bug in the bathroom.
Only good thing about my stay is the staff was very professional and pleasant.
5.0
The lady at the front desk (didn’t get her name) was so awesome and accommodating to the fact that my boyfriend and I had our cat with us. And she worked with us to let us stay a little longer to make sure we could get everything out, including the cat. This place is so amazing, I wish we could live here forever.
1.0
Horrible experience
5.0
Nice room and stay
1.0
They were overbooked so there was no room for me after I arrived.
5.0
Amazing stay. Good location. Nice rooms and very friendly staff
1.0
The staff is fantastic, but whoever owns this hotel should be ashamed. It is apparent that they have not given the staff the resources to be successful to provide guest with a comfortable stay.
1.0
Terrible
4.0
It was a clean room. The view was of the roof. The grab and go breakfast was not great. Nothing but oatmeal and crunchy granola bars. The coffee pot was empty and we had to wait. There were no coffee cups and no cream.
10.0
It was a night place
6.0
Not what I thought I would expect
2.0
Staff was nice enough. The elevator was severely outdated and loud and shaky. We ended up taking the stairs for the rest of our stay. Walking to our room we passed a man you could definitely tell was on some kind of drug. We waited for him to go around the corner before entering our room. The curtains were very old and worn and barely kept any actual light out when closed. We left for an event and when we came back about 3 hours later, we opened the door to find the ceiling light cover had fallen to the floor. I’m for sure it wasnt the first time since when you looked up you could see the hanging duct tape that they must have tried to fix it with at some point before. We had to sleep with the tv on in order to not hear the tv on in the room next to us. I suppose the cheap price definitely reflected what we got. It worked for us to sleep quick and get back on the road early but I would never stay here again.
1.0
When I checked in, I was verified the room number with the front desk to make sure it was correct. There was someone in my room. They had given me someone else’s room. The fact that it just happened shows how bad their security is. The elevator sounded like I was about to break. The only exterior door you can use is the front door. Every other door has a place to scan your room key, but the scanners do not work. There is no security. The front desk does not screen people who walk in, and anyone can just walk up to the rooms. Cigarette smoke came through my bathroom fan every day. My room was not clean. There was blood on the wall, toenail clipping on the bed, and two dirty towels. The neighbors played music at all hours of the night. I walked past the room service cart one day and it reeked of marijuana. You get what you pay for. This place was $40/night less than the other hotels nearby.
6.0
I checked in at 3:00 p.m. took my belongings up. Came back around 8:00 p.m. and my key will not let me into my room. The reception is act like I did something wrong because they were overbooked because of the Drake concert but it wasn't my fault. Other than that, great experience with my husband.
3.0
Smelly hotel and room. Staff helpful
6.0
Room smelled trying to hide with cleaner but still had an odor
6.0
Good price but the cleanliness was subpar, especially in the hallways. Also the room key system was down so the desk clerk had to let us back onto our room every time we left.
1.0
We had no television no key for access to the room and the stove smoked like a chimney other than that it was good
6.0
I was surprised that being in the area it's in, lots of weed smells, police presence and the room was fairly worn down. The carpet had stains, toilet was low making it hard to sit down and stand up. The staff was helpful but could tell they didn't want to be there. We had a non smoking room it still smelled. Even though it was conveniently close to restaurants, Walmart and the highway, we wouldn't stay here again.
6.0
The drawers were dirty. Key cards were not working
2.0
The place is average and a little dirty. nothing special but a good rate. good location right off of 480 and near some restaurants
10.0
Great service
2.0
The poperty was horrible, the hotel had Oder smelt like cigarettes and water pressure in the shower was not all that great
2.0
This day was rather pleasant the manager was really nice of the front desk and was very helpful as well
2.0
the place is showing its age but clean
2.0
There were bugs in the elevator and the flooring was torn. Cigarette butts on the carpet in the hallway. Very bad oders
10.0
Excellent Service
2.0
My view is that I called before I came on my trip I spoke to a great gentleman around 7:00pm 12/09/23 and he was trying to help me book my hotel so couldn’t he told me I can come here and pay in person so when I get here 12/10/23 3:10am the person working the female receptionist was very rude has no type of customer service manners I think she needs to be better trained and only was she rude to me she was also rude to my daughters about a vending machine so I wouldn’t never book with this place again being that I travelled 8hours with my 1yr old grandson ,gf,and two step daughters and was treated the way I was by that one receptionist she was rude and disgusting I could never work in a place I don’t like to treat people like exspecially from coming out of town or anyone don’t like your job find a better one but other than that room was beautiful I loved the room and very quiet
4.0
it just seemed outdated - the cleanliness was a little questionable as well. We found little black curly hairs on several towels in the bathroom after we checked in. And the hallways and lobby reeked of cigarette.
1.0
Starting with the elevator which was filthy and had burn marks on the floor. Now the room had a nasty smell, the refrigerator looks like it was picked up by the side of the road. Dingy towels thay shoukd have been white were grey.and the green paint on the walls is headache inducing.
1.0
Unfortunately, there is not really a breakfast but snacks, coffee and oatmeal instead.
1.0
Smell awful like cigarette or smoke or whatever
1.0
When I got there no rooms were available because they were dirty! The girl at the front desk was so helpful by checking the rooms. She had to do a complimentary room change only for those rooms to be dirty too!! There were roaches all in the room!!!…..I frequently stay here for business trips and never had an issue until this stay.
2.0
It was dirty! The windows in my room were wide opened. I’m guessing to air our the cigarette and marijuana smell. There were items left in my room from the previous guest. I wasn’t able to use the hotel phone to call the desk because it was broken. When I went downstairs, and asked the front desk clerk if I could move rooms, she told me no bc I would be charged twice. Now I know that’s not true bc I’ve done it before at other locations! The other guests were very loud and noisy all night. During the middle of the night, I heard people knocking on a door a few down from me. I overheard the gentleman in the hallway talking to the guests in the room about the front desk clerk. They said she was missing, and no one could find her. After talking for a few minutes, they walked away. It was very strange to me! I definitely didn’t feel safe or clean at this hotel.
I will not be back!!! Ever! I travel alot, and this was by far the worst experience I’ve ever had!
2.0
Stay was good overall. Had a small problem with tv and heater on one evening, but resetting them seemed to fix that. Reported it to desk. Everything else worked good. Friendly and polite employees. Room just a bit overpriced as room shows fair amount of wear.
1.0
I was very disappointed with the type of clientele that was at the hotel. It seemed to be somewhat of a homeless shelter vibe. People were walking around in pajamas, hanging out front smoking as smoke entered the lobby. you could smell the marijuana in the building. It was loud with doors slamming, screaming in the hall and door banging. I feel that I paid WAY TOO MUCH for what I got. I was charged for making 2 local phone calls. I had to request pots and pans to cook. Why are they not in the rooms. that goes to show the type of people that is staying there. I dont want to sound upity but I used to stay here regulalary years ago when it was NICE.
4.0
Nothing
4.0
B real fast was coffee and oatmeal. Dark halls . Room seemed cleaned but all of the hotel needs an update
1.0
This property is filthy and we couldn't find anyone at the desk to discuss the situation with upon leaving after seeing the room. - smells of smoke, dirty, bugs on the floor, very stained carpeting. We checked into the Hampton Inn next door.
FAQs
How much does this hotel cost compared to others in Brooklyn?
The average price for a rental in Brooklyn is $80 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Cleveland Brooklyn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Cleveland Brooklyn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Cleveland Brooklyn?
We found 6 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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