Hotel Riu Palace Mexico - All Inclusive
All inclusive resort in Playa del Carmen
2 full beds
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Family fun on the beach, with 4 outdoor pools, near Playa del Carmen Maritime Terminal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Mexico - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Mexico - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Palace Mexico - All Inclusive offers 434 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.
Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Junior Suite (U)
2 Double • 420 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite (Superior (U))
2 Double • 420 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite (U)
1 King • 506 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, Jetted Tub (U)
1 King • 506 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite (M)
2 Double • 420 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
The property is nice. The beach is fantastic! The food is a 7-8 - they could def do better in the area... but I don't think that's the fault of staff - I think the Riu just really doesn't prioritize this area. On a different note, the entertainment was really fun & absolutely terrific, especially the evening shows (one put in the courtyard, followed by one inside the stage/theater area). The "resort credits" were basically non-existent (when I asked about them, I was told I could have a coupon for $15 off a massage service - totally useless!). Service was great - it really felt like the staff genuinely cared about the guests/guest- experience!
5.0 / 5.0
Great beach and great resort with top notch service.
5.0 / 5.0
The hotel, service and location was simply amazing
5.0 / 5.0
We loved everything at the Riu
4.0 / 5.0
I did like the fact that my coffee cup was not clean they still had lipstick on one of them and that person clean my room , also there was not coffee pack with creamer and auger. Got to have my coffee frist thing in the morning.
5.0 / 5.0
Nice hotel, very good experience, the food was fantastic and the beverages too. The only thing, is the rooms, some furniture looks old.
5.0 / 5.0
Everything excellent!
For the quality of this hotel, purple decorations don’t match
5.0 / 5.0
Good food and service
5.0 / 5.0
Entire facility was wonderful. Bar pool could use some work with falling off tiles and somewhat sharp edges. Know it’s difficult to maintain something that is open all the time
5.0 / 5.0
Nice staff, really good food and the beach was gorgeous
4.0 / 5.0
We stayed for 9 days at Riu Palace Mexico and we really enjoyed it..the resort grounds are beautiful and kept well.beach was amazing (even though no umbrellas ) we loved the blue clean waters.food was great a lot of variety.the only con I can mention is the rooms are a little outdated .
Great management team
5.0 / 5.0
My older aunt and uncle that I booked this hotel for enjoyed every bit of their stay, from the food, to the great customer service and so much more. Thank you RIU PALACE!
5.0 / 5.0
Staff was very helpful and nice , Fransico was very polite and helpful, a better foam party would nice 👍
1.0 / 5.0
Riu palace Mexico service desk was the worst I’ve ever experienced. The service team should be removed for incompetence and lack of professionalism when interacting with guests.
5.0 / 5.0
Very close to the beach! The staff was courteous always!
5.0 / 5.0
Wonderful staff and well kept!!
4.0 / 5.0
I’ve always enjoyed staying at RIU hotels. Staff and service is great. The only complaints I have is the hard beds and no privacy to change if you traveling with kids.
5.0 / 5.0
Quick taxi ride to downtown Playa Del Carmen. You will not wait long. Download the RIU app so you can do everything from order room service, refill the minibar, or anything else you could need. Beach is awesome for long walks. Sun chairs easy enough to get full shade to full sun. A few vendors selling things on the beach but they leave you be if not interested. The restaurants and buffets are good, plenty of choices. The staff is pleasant and make your stay great.
3.0 / 5.0
Key card didn't work 6 times. We had to ask everyday, multiple times a day. They changed the battery of the lock twice. It was annoying. Food and drinks were not great. The rooms need updating. The staff was friendly.
5.0 / 5.0
Great place to stay for families. Good food options and staff was always friendly. I didn’t like that there were children/families at the adult pool and events advertised as 18 .
5.0 / 5.0
Awesome service
1.0 / 5.0
I’m really not happy with my experience. I was moved to a different resort away from my family without my choice. Then I had to pay for transportation every time I went to the retsort I actually booked.
5.0 / 5.0
Everything was nice I liked it
5.0 / 5.0
Great place love it
5.0 / 5.0
Very nice hotel
5.0 / 5.0
The hotel is really good, food is very good, the staff and service are five star.
I think the rooms need some update, for example I knew some other customers have issue with A/C.
The employees that take care about the rooms are very professional and friendly.
5.0 / 5.0
Breakfast & lunch are buffet style. Dinner is excellent! 5 min walk to beach because resort is so big but there’s a private beach area assigned.
5.0 / 5.0
Everything
4.0 / 5.0
Staff was amazing, everyone is very polite and attentive! The hotel itself is beautiful, the room could use minor updates. Great for families. Food was just okay.
5.0 / 5.0
Property was great.
4.0 / 5.0
We just stayed at Riu Palace Mexico for the first time. It was not as "luxury" as some of the other resorts that we have stayed at in the area, but for the price, it was very nice. The facilities could have been slightly more kept. The rooms were clean and nice but be aware if your travel needs require privacy, there is no closed off space to change, etc. It is a very open space! The food options are varied. You can have just about anything imaginable. The drinks, while not being craft cocktails, are plenty! The entertainment is just enough for adults but may not be great for people looking for more excitement. Also, Playacar is walkable and feels very safe.
3.0 / 5.0
The food options are not great.
4.0 / 5.0
I’ve stay in this hotel few times.
Great hotel Great service and stuff !
Very clean and modern look hotel.
The only thing I don’t like at the room is when u open the balcony doors the AC stop working,
Kind of annoying.
Food used to be much much better.
We try all the restaurants and I cannot recommend even on one of them.
We love good food!
breakfast was great! Lunch and dinner was ok
But we love the place we will go back just for dinner we will Go Out to a good restaurants.
5.0 / 5.0
Everything was grear
5.0 / 5.0
Amazing Resort
3.0 / 5.0
The exterior of the resort is spectacular but the rooms are not good. we saw a cockroach one night. Interior is old and need maintenance very small rooms
4.0 / 5.0
The food and service is exceptional. The rooms could use some updating but the awesome service makes up for it.
3.0 / 5.0
Area need more maintenance, paint was peeling , loose faucet in room
5.0 / 5.0
Our experience was great.
4.0 / 5.0
Overall good place to stay with a great beach.
FAQs
How much does this all inclusive resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $126 per night. This rental is $309 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hotel Riu Palace Mexico - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hotel Riu Palace Mexico - All Inclusive. Enjoy the water!
Is Hotel Riu Palace Mexico - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Riu Palace Mexico - All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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