Charlotte Street Hotel, Firmdale Hotels
Hotel in City of Westminster
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
About this hotel
Luxury London hotel in London City Centre with a full-service spa
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.
Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service.
Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Map of City of Westminster
Available Rooms
Standard Room, 1 Queen Bed
1 Queen • 205 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 Queen • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Luxury Room
1 Queen • 370 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 King • 395 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 700 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Stunning! So gorgeous and special.
5.0 / 5.0
A beautiful hotel with outstanding service!
5.0 / 5.0
Excellent hotel, staff, restaurant and location.
5.0 / 5.0
What a lovely, beautifully decorated place where the attentive staff enhances the experience.
5.0 / 5.0
A charming hotel! I plan to tell all my American friends about this gem of a hotel.
2.0 / 5.0
Staff in restaurant was terrible rude. Even though staying in hotel we were not worthy to sit in the empty restaurant for a drink.
I assume he runs the restaurant to maximize personal tips and I needed to give him £20 to sit in a restaurant at 1730 for a quick drink with my wife
I complained to front desk and it drew blank looks. Assume they don't care so much.
Also no coffee in room or common area, must go to restaurant and pay £5 for a cup. Owners apparently don't like coffee (weird).
Rooms are heavily perfumed as are all toiletries.
Avoid!
5.0 / 5.0
This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
5.0 / 5.0
The staff is incredibly friendly and helpful. They make you feel important and ask about your day.
The food is delicious . The rooms are creatively and beautifully decorated. It is a treat and complete pleasure to stay there.
2.5 / 5.0
Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!
2.5 / 5.0
Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
5.0 / 5.0
Beautiful hotel in great location
5.0 / 5.0
Perfect hotel!
5.0 / 5.0
We loved this hotel for our family of 5! Would definitely stay here again!
5.0 / 5.0
Super decor
2.5 / 5.0
This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night.
Room 100 was beautiful - Kit Kemp at her finest…
If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.
5.0 / 5.0
The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.
4.0 / 5.0
A few staff members- Lauren ( waitress) Liz( room service) Matteo( head concierge) & Bell staff - went out of their way to be helpful.
What I did not like- the view out of our room window was really ugly- metal heating & air conditioning units. Also, the dining room was really loud & noisy.
4.0 / 5.0
Design fantastic, check-in staff good but breakfast area not up to standard of hotel generally. Service there slow, tables cramped/crowded, and maitre d’ confused, had to state room several times.
5.0 / 5.0
Exceptional service from the front desk and doormen. Lovely bar, perfect location.
5.0 / 5.0
Love this hotel. Everything is great: bedding, decor, staff, location. Will be back!
5.0 / 5.0
Everything is perfect at the Charlotte Street Hotel
5.0 / 5.0
Everything
2.5 / 5.0
Fabulous welcome. Great location. We enjoyed the honesty bar for residents.
Good breakfast too!
2.5 / 5.0
Very lovely hotel. Stayed a few times and it’s always superb, which is why I come back time and again.
2.5 / 5.0
Incredible customer service from checking in, to the bar staff and the doormen.
Lovely location, excellent decor and very close to lots of great restaurants and shops.
2.5 / 5.0
All excellent. Haven’t stayed for 11 years standard s still as high as they were!
2.5 / 5.0
Everything about the hotel is fantastic. From the decor, to the service, to the location. I wish we had stayed here longer. It will be the first property we look at when planning a return trip.
2.5 / 5.0
I absolutely loved the ambiance, the staff was amazingly friendly and accomodating and the location is perfect.
2.5 / 5.0
Lovely intimate and friendly hotel in an excellent location. So wonderful to get an upgraded room. My stay was way too short! I will be be back however
2.5 / 5.0
Awesome hotel, amazing location and friendly staff
2.5 / 5.0
This hotel has a designer decor with care. You can see the owners enjoy to make guest comfortable and happy. It is not bland and generic. Lovely place. Great breakfast.
2.5 / 5.0
One of my favorite hotels. The service at the hotel is exceptional.
2.5 / 5.0
This is my favorite London hotel. Everything is perfect.
2.5 / 5.0
After my second stay here, I'm even more of a fan. The staff are very helpful and accommodating. The rooms are impeccable, super clean. The decor is fresh, modern and cheerful. The Brits are fearless in their approach to mixing patterns, textures etc. and that is very much the case here with excellent results. The sitting rooms are inviting, and make a nice place to work using the free wi-fi. The breakfast is fantastic with a large and varied selection. Service is prompt and thoughtful. The bar is lively at night. The neighborhood has many restaurants and coffee spots. I'll be back soon.
2.5 / 5.0
Just an amazing hotel to base a short break around.
2.5 / 5.0
The staff were amazing - they were so welcoming and made our stay extra special.
2.5 / 5.0
Superb hotel and great staff
1.5 / 5.0
Very comfortable bed , decent sized room .Room service is very prompt and friendly .Easy short walk to soho and theatre district
2.5 / 5.0
Impeccable and friendly service. Celebrated a milestone birthday here with friends and the hotel staff could not have been more helpful.
2.5 / 5.0
The room was beautiful. The hotel is situated on a cute street in a great location. The staff was amazing! Very helpful with recommendations and showing you how to get around. Will definitely stay here again!!
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $224 per night. This rental is $382 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Charlotte Street Hotel, Firmdale Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Charlotte Street Hotel, Firmdale Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Charlotte Street Hotel, Firmdale Hotels?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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