The room was clean. The bed was comfortable. It was a bit dark, as there wasn't enough lighting. It smelled as if it was recently painted or renovated, however there was a large unpainted repair above the window. It was quiet, which was nice. Breakfast was decent and included hot items. No fruit, however.

Will definitely return!

Wonderful stay returns to this hotel whenever we are in Crossville . I do find the chairs at the high top table in lobby too high couldn’t get up into chair, Height of the chairs to high

I just needed a place to crash for the night and this provided that. The bathroom had newer sink area, but the rest was older. It does have a tub, so would be good for traveling families. lobby smelled of mildew, but the room was fine. Breakfast was so-so. It was exactly what I needed- a very comfortable bed to crash for the evening.

Clean place, quiet.

Great, great suite. Loved it.

The room was not cleaned and it stated there would be toiletries and there were none. We had to wait for staff to finish smoking her cigarette before we could check in.

Beds were very comfortable. Room was clean.

Satisfactory. Was informed of better pricing for disabled Veteran if property was contacted directly.

Very clean & good quality stay. Staff was friendly & the location is very convenient!

It was a comfortable place to stay but was worn

Great, clean and safe place to stay. It was only for 1 night and my kids were a little disappointed that the pool was closed. I don’t believe they mentioned that in the ad.

Staff was very helpful

The service was excellent and the room comfortable.

Enjoyed

Power went out during our second night of a two night stay. I heard a person in the back room by the front desk and when I called for the person so I could check out and ask questions, no one came out. I felt the person was avoiding customers because they didn't want to deal with the power outage. Secondly, there were no emergency lights in the stairwell and my phone battery was dead from not being able to charge it during the night that I did not have a flashlight. It was really unsafe to walk down the stairs with no lights and obviously the elevator was not an option during a power outage. I felt like I did not get to use half of the amenities I paid for and the staff avoided customers. I could not shower, charge my devices, have breakfast. Basically, it was sleep and that is all.

Bugs in the room and breakfast was cold. Offered only as constructive criticism.

Nice hotel

Very clean property and the room was very nice.

The rooms were clean and quiet.

Early check in was available & front desk person very efficient & helpful. Room clean & comfortable. We would stay here again.

The room was spacious with a comfortable bed. My only real issue was the a/c was half blocked by an armoire so it took a bit to cool the room.

Stayed before. Like location

Great stay we got to the hotel early. The housekeeping staff was understaffed second to sick calls. After registering, contact was made with housekeeping and they got the room ready in like 20min. Very much appreciated!

This was a nice hotel to stay at and met our needs. Just a side note, that if you are pulling a trailer, the driveway is very steep to get up to the parking lot and hotel entrance.

Clean and quiet hotel

Was greeted as soon as I walked through the door by cheerful staff. I immediatly felt at ease. It is a really nice property, easy walking distance to two restaurants that offer discounts to guests of this property! Very tidy and comfortable room.

Lady at checkin was very friendly & checkin was easy & quick. Room very clean & comfortable.

Great room and great breakfast!

Nice clean hotel. Quiet. Good breakfast. Friendly staff.

Clean reasonable rates safe place to stay.

great location near the Knoxville airport