Alexandre Hotel Troya

Panoramic Room, Hot Tub, Beach View (Alexandre) | Desk, soundproofing, free WiFi, bed sheets

Sauna, spa tub, steam room, hot springs, Turkish bath, body treatments

Family Room | Desk, soundproofing, free WiFi, bed sheets

3.9 / 5.0

Good(321 Ratings)

Resort in Playa de las Americas

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Beach resort with 3 outdoor pools, near Siam Park
Catch some rays at the nearby beach or spend the day relaxing at Alexandre Hotel Troya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Alexandre Hotel Troya offers 354 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa de las Americas

Nearby attractions

Available Rooms

Standard Double or Twin Room

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room (single use)

2 Single • 291 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Club Room, Balcony (Alexandre)

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Room, Balcony, Sea View

1 Queen • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Room

4 Single • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Alexandre Hotel Troya

$$$$

3.9 / 5.0

Good(321 Ratings)

Resort in Playa de las Americas

4-Star Resort

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Playa de las Americas

Nearby attractions

Available Rooms

Standard Double or Twin Room

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room (single use)

2 Single • 291 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Club Room, Balcony (Alexandre)

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Room, Balcony, Sea View

1 Queen • 398 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Room

4 Single • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(321 Ratings)

5.0 / 5.0

Sep 2024

We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing

4.0 / 5.0

Aug 2024

We are delighted with our stay at this hotel. Everything was great (cleanliness, friendly staff, modern renovation of rooms, delicious food, proximity to the ocean, etc.), except for the nights. The music from the street died down only at 4 am and all this time we could not sleep normally.

3.0 / 5.0

Aug 2024

The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.

4.0 / 5.0

Mar 2024

This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.

3.0 / 5.0

Mar 2024

The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.

4.0 / 5.0

Feb 2024

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.

1.5 / 5.0

Jan 2024

Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.

4.0 / 5.0

Oct 2023

Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.

2.5 / 5.0

Sep 2023

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!

5.0 / 5.0

Jul 2023

Amazing

4.0 / 5.0

May 2023

Near sea side, Plenty of Shopping and Restaurants.

4.0 / 5.0

Apr 2023

I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.

2.0 / 5.0

Apr 2023

Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.

2.0 / 5.0

Mar 2023

Panoramic room great and all inclusive good. Mæli með því 😉

5.0 / 5.0

Mar 2023

Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location

1.0 / 5.0

Mar 2023

Staff were very rude. All inclusive drinks were very limited and absolutely disgusting - undrinkable. One of the worst hotels I have ever stayed in.

5.0 / 5.0

Aug 2022

Excelent location lovely room bit close to Veronics strip

2.0 / 5.0

Jun 2022

2.0 / 5.0

May 2022

The check in is a bit slow, probably due to the computer they use, you see the staff waiting for the information to appear on the screen. The hotel is neat and clean but you can easily spot a lot of small damages, especially in the room. There are 2 pools next to each other surrounded by a lot of beds. There is a quite terras situated on the 2nd level which is very nice if you want to relax without all the noice from the pool. The location is pretty good, just cross the street to enjoy the beach and sea, and you can easily enjoy walking the boulevard to the south as well to the north for 30 minutes minimum so there are a lot of options to explore Adeje.

2.5 / 5.0

May 2022

I liked my stay very much. Clean hotel, great pool bar. Helpful staff, especially at the reception. The only thing I would recommend is a few more options in the restaurant, including the all-inclusive. I would come again.

2.0 / 5.0

Mar 2022

Only disappointment was all inclusive food and drinks, food in my opinion was not of a 4 star hotel and the cocktails were poured from a machine which to me wasn’t a cocktail.

1.0 / 5.0

Feb 2022

Sea view room was lovely and pool area good. Food was not great for a 4 star, not much sleep due to nearby night clubs, hotel offered another room but not sure it would have made a difference.

2.5 / 5.0

Dec 2021

The Hotel was very clean ,lovely staff and fabulous food at every meal.our room was cleaned every day& fresh towels.There was easy access to sunloungers at pool and there was limiited activities - aqua aerobics and salsa.very near beach & promenade & coffe shops & restaurant .charges for safe,deposit on towels and my only complaint was the daily charge for parking & charging the mobility scooter which my husband needed to get around.it is an uncovered area & we had rain while there & had difficulty getting a cover for scooter.overall we felt safe as everyone wore their masks and there was adequate hand sanitisors at every point.

0.5 / 5.0

Nov 2021

Terrible food, not good cleaning and pool is not warm Like they say. Plus you have to pay for drinks. Not a 4 stars hotel at all.

2.0 / 5.0

Nov 2021

Hotel was in a great location, views were lovely, hotel was clean. Beds weren’t the most comfortable but wasn’t a big issue. Stayed in the club Alexandre room which gave us access to spa which was great as the outdoor pool was a bit chilly for us

2.5 / 5.0

Nov 2021

Great hotel great location

1.0 / 5.0

Nov 2021

The room was old and dirty with two news stations in English.

2.5 / 5.0

Nov 2021

A family break for a week to celebrate our son's 30th birthday with our 24 year old joining us for a few days. The hotel is very comfortable, good pool area and excellent, relaxing sun deck if you want it to be a bit quieter. Booked half board for a change and the food was really good, although we ate out a couple of times through choice. Close enough (no more than 5 minute walk) to bars, restaurants and the main strip for easy access but far enough that we were not disturbed by the noise at night when we went back to the hotel. Would happily return to this hotel

2.0 / 5.0

Nov 2021

Convenient access to the beach, good food, loud music from the activities for kids in pool area which lasted till ~11pm

1.5 / 5.0

Oct 2021

Location is excellent. Family room was very standard and in need of a refresh

1.5 / 5.0

Oct 2021

Very good location and clean. Slow service in the lobby and strict rules regarding moving benches to each other. I we were three together and it was not allowed to have 3 benches together. Some noise during the evening especially the weekend.

2.0 / 5.0

Oct 2021

This is a good hotel and would recommend to anyone staying in Tenerife. It's clean, staff are friendly and location is ideal good.

1.5 / 5.0

Feb 2020

I stayed for a week in the Troya in January, the weather was hot enough to take advantage of the pool which was cool and inviting. The breakfast hall is huge and the food is plentiful, with both hot and cold options available and some cooked quickly to order. The room was compact but perfectly designed with an amazing shower room and plenty of storage. I was hoping that the room would be soundproofed as stated, but I was kept awake at night by a noisy neighbour moving a chair across the tiled floor every 10 minutes that echoed in my room. Nevertheless, I very much enjoyed my stay and would happily return in the future.

1.5 / 5.0

Jan 2020

Location is perfect , close to the beeches and restaurants

1.0 / 5.0

Dec 2019

Stayed in the Alexander club room in Troya. Basic facilities however, needed to pay to use the Safe and the fridge, no iron available either. They don’t have have 24/7 room service either, I needed a blanket around 11pm only to be told by reception no one is available to provide this. Also needed some clothes ironing however, the maid was only available between certain times. Room was clean, basic decor, we had the sea view which was really nice however, the balcony needed cleaning and their were cigarette buds in the plant pots, which ruined the experience a little. They also had maintenance and scaffolding work carried out during the day which meant a lot of building work noise could be heard, which did get annoying. The SPA comes free with the club room, however the SPA is pretty useless. It needs a good clean, the jacuzzi isn’t hot most times it was cold or tepid to say the least, the Roman baths don’t work, Turkish steam room is filthy, the SPA special showers don’t work and need a clean (oxygenate shower, Dutch shower etc). SPA prices are expensive compared to elsewhere on the strip. Breakfast was fantastic, plenty of options, food tasted great. Faster service needed when clearing tables. Other than that really nice. Location is great for clubs on the left and relaxing coastal walk towards the right. However, sometimes you can hear the club music from the hotel, or even music from the neighbouring hotel. This can be annoying at times.

0.5 / 5.0

Aug 2019

I think it’s people who work there make the hotel Wonderful not beds. Because any hotel can buy a wonderful bed and soft pillows but staff who make the hotel wonderful and enjoyable to stay in it. Simple word hi makes you feel that they want you here. Well, in this hotel not a single receptionist looked up and said a word or a tiny smile neither to me or any member of my family. That is sad! We passed the lobby at least 6-8 times a day, not a single nice word or look. Not like I want to disturb them and look at me, but really I didn’t feel they want us there. Where we stayed in other hotel (apartment style) which was much cheaper BUT the receptionists (we met 3 of them while we were there) omg very very nice people! We enjoyed staying there. We felt they like their job and want people to enjoy their stay and come back again! Seriously very disappointed with receptionists at Troya hotel. It’s sad because they are the first people you interact with when you enter. Never going back!!

1.3 / 5.0

Nov 2018

Basic but clean rooms. Half Board and this is were Hotel Troya excels. Good food consistently and clean facilities.

1.0 / 5.0

Nov 2018

Excellent location, lovely staff, very good buffet

2.0 / 5.0

Mar 2018

Good hotel , pool needs to be warmer and staff need more customer service training

2.0 / 5.0

Oct 2016

Excellent location. Facilities are good - nice baby pool and lots of options in the breakfast buffet. I found staff behind reception a bit rude and it was very close to the main drag (Veronica's) meaning that you could hear the bass of the music from the clubs all night but sound proofing of rooms was quite good.

FAQs

How much does this resort cost compared to others in Playa de las Americas?

The average price for a rental in Playa de las Americas is $87 per night. This rental is $86 above the average.

Is parking included with this resort?

Parking is not specified as an available amenity at Alexandre Hotel Troya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Alexandre Hotel Troya. Enjoy the water!

Is Alexandre Hotel Troya pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Alexandre Hotel Troya?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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$$$$

Alexandre Hotel Troya

Resort in Playa de las Americas

Reasons to book

About this resort

Amenities

Map of Playa de las Americas

Nearby attractions

Available Rooms

Standard Double or Twin Room

Standard Room (single use)

Club Room, Balcony (Alexandre)

Junior Room, Balcony, Sea View

Family Room

Alexandre Hotel Troya

Resort in Playa de las Americas

Reasons to book

About this resort

Amenities

Map of Playa de las Americas

Nearby attractions

Available Rooms

Standard Double or Twin Room

Standard Room (single use)

Club Room, Balcony (Alexandre)

Junior Room, Balcony, Sea View

Family Room

Ratings and reviews

FAQs

How much does this resort cost compared to others in Playa de las Americas?

Is parking included with this resort?

Is there a pool at this resort?

Is Alexandre Hotel Troya pet friendly?

What amenities are available at Alexandre Hotel Troya?

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