Best Western Chiswick Palace & Suites
4.2
Excellent(1,001 Reviews)Hotel in London Borough of Ealing
3-Star Hotel
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban London hotel in Chiswick with a 24-hour front desk
This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.
This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Garden
Map of London Borough of Ealing
Available Rooms
Standard Room, 1 Twin Bed, Non Smoking (1 Single Bed)
1 Single • 151 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Double Bed, Non Smoking
1 Double • 180 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Twin Beds, Non Smoking
2 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Studio, Multiple Beds, Non Smoking, Kitchenette
2 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(1,001 Reviews)4.2
Honestly, if it was not for the staff I would have moved out . It’s embarrassing to call this a 3 star hotel . It was a mess checking in. I see this as a problem of management and not the staff who were very kind. My first room I could not find and neither the cleaning personnel I met in the hall. When four. I also found a man Inside, my second room was in the basement without window. Unbelievable it is even allowed. My third room looked like it had not been renovated since the 70’s. The room felt like a sauna even with the window opened and the air condition did not work. Chiswick is a lovely area, this hotel is one of the worst I’ve stayed in, in London and I don’t even want to spend more time of giving more feedback. Unbelievable.
4.2
The hotel was worn. The air condition made a lot of noise so we had to turn it Off which resulted with a very warm room and bad air. A familymember got a room which allready was taken. Then a room in basement with a very small Window..- ended with a very tiny room with aircondition not working… The staff was Nice , but with this experience we Are not left with a feeling that is was worth The price
4.2
Arrived at around 10pm after having to work late. Have stayed in best westerns in the past and cant say ive had an issue. I was “upgraded” to a rather odd studio flat which was 2 buildings away from reception. It was dirty, full of mould, bad paintwork, cracks in the wall and the supplied towels were stained yellow. It was too late for me to complain at the time and it was one night. I mentioned it to the receptionist the next morning on check out who was apologetic and offered a discount on another stay which i declined as i have no need. I would stay elsewhere. Breakfast was fine.
4.2
Only disappointing aspect of stay was room position on ground floor facing road. Quite noisy.
4.2
Such a friendly hotel with lovely staff. The car park is an experience - a very narrow entrance through the building - not for the faint hearted. Rooms were spacious and super clean. Breakfast was decent. We will definitely stay again
4.2
Overnight stay, so not in hotel for long.
Lovely , helpful receptionist who sorted our parking & told us all we needed.
Room was London sized, so compact but enough for an overnighter with all the facilities needed. Shower was very good.
Overall v good
4.2
We arrived a little early and the welcome we received from the team was lovely. Friendly, helpful but polite.
The car park is at the back of the hotel and is very tight to get to but take your time and it’s fine. Not a huge carpark so would suggest calling ahead or find somewhere else to park. There is a £12 a day charge from the time of check-in.
The room was at the front of the hotel - I was a little apprehensive about noise from the street but from around 11.30pm, it stopped and didn’t disturb either myself or my friend.
The room had air conditioning and was a lovely size, bright and airy with a small wardrobe and shelving. There was coffee and tea with biscuits.
The bathroom was small with a double shower and was perfectly clean.
We didn’t have breakfast.
Checkout was easy with the staff asking how our evening had been and if we had found somewhere for food. Lots of local bars and pubs around to cater for all tastes.
4.2
Fantastic stay in a great location. The check in was made easy and any questions we had were answered. Highly recommend!
4.2
Paid extra for a suite for a king bed. When we arrived to our room it was in the basement with a damp smell very dreary room. The bathroom was cramped and needed to be painted. Nothing about this room was luxurious. There was a small window that looked at a flight of stairs which we closed the shades on because those same stairs were looking right into our room. The king bed turned out to be a pair of standard twins pushed together. Not twinxl which meant my feet were hanging off the end of the bed. They clearly had a larger bed in there at some point because the wall mounted headboard was for a super king. The mattress was hard as a rock and not comfortable at all. This is probably the worst stay I've had in years. It was very unexpected given the price paid for the room and the location.
4.2
Perfect for a short break, parking onsite was very handy but make sure you book this ahead of time. Breakfast in the morning was good, slept well.
4.2
Very enjoyable. Staff very friendly and hotel exceptionally clean. Twin room was a bit tight but the shower room superb with an excellent shower. Location was perfect. Fully expect to return.
4.2
Excellent stay!
4.2
Great service from all the staff
4.2
Poor check in, bathroom with cracked tiles and toilet, and the button to switch from bath to shower mode on the tap was so thick with limescale it wouldn’t move, so we could only use the bath. We complained every day and were told it would be fixed, but it wasn’t. Two months earlier my daughter-in-law’s car was vandalized in the front car park, but because I’d prepaid I couldn’t cancel our booking. Shame because it is a great location in Chiswick, which is an area of London we used to live in, and is a lovely part of London. Altogether a disappointing experience.
4.2
An excellent hotel in a great location. Very clean and quiet with an very good breakfast provided. Close to some great bars and restaurants and only a short walk away from the underground station. Staff were all very friendly and we will return in the furture.
4.2
Room small ( single) noisy when next door shower is used quite noisy
4.2
Room was too small for 2 people with luggage
4.2
Very convenient place to stay, including parking and access to the tube. Rooms was great: clean, tidy and had everything we would expect.
4.2
The hotel and its staff were lovely the room was on the small side for a couple would be ok for a single person or a couple for
One night but felt small and cramped at times.
4.2
Sadly, I didn’t stay for long enough to take for use of all the facilities.
It was in a lovely position and the staff couldn’t have been friendly.
The room was clean and more than comfortable.
Thank you
4.2
Check-in was friendly and efficient.
The room was clean and had a nice deep bathtub.
The soundproofing was not great; I could hear nearby conversations into the night and in the morning.
The room lacked an amenity I've grown to appreciate in city hotels-- a mini-fridge.
But the wifi hurt me most. When I logged on, it warned that there was a 20GB per day limit, which I wasn't worried about -- I knew I wasn't going to use much data. I logged in and immediately set my phone by the bed, expecting to receive a morning WhatsApp internet call. When I woke up, I discovered that during the night, the system had QUIETLY LOGGED ME OFF AND WAS WAITING FOR ME TO LOG IN AGAIN -- perhaps because it resets itself each day -- and so I had been INTENTIONALLY taken offline and never received the WhatsApp call. I have never experienced this behaviour before from a hotel internet system. It seems unnecessarily petty.
4.2
Clean, convenient, comfortable and pleasant staff. Lots of good restaurants only a few hundred yards away. Convenient for tube too.
4.2
Great stay at this hotel with excellent service. Breakfast was plentiful and being coeliac there was a good understanding of this and a great offering.
4.2
Excellent location given restauration options available and public transportation access.
Personnel respectful and helpful
4.2
Front desk staff was excellent and very helpful. Hotel is within easy walking distance of underground stations.
4.2
Bedrooms were rather tired in their appearance (although bathroom shower was good). Probably the hotel is in the process of updating but downstairs rooms were noisy at the front of the building.
4.2
Lovely staff, quiet location and great breakfast. Only reason for 4/5 was the pillow was average quality so bear in mind if that stuff really matters to you
4.2
A good value for money
4.2
Always a pleasure staying here. Staff are so polite and helpful. Highly recommend!
4.2
Loved the feel of the hotel, great breakfast and super friendly staff
4.2
Great location in Chiswick. Easy to find from A4 and within walking distance of centre. Really helpful staff (arrived late at night, was offered an umbrella when unloading in the rain, car park space reserved). Comfortable family room. Efficient breakfast. Accommodating about leaving the car for a few extra hours. For the price I would highly recommend. Of course some noise from road but that comes with the convenient location. Would certainly go back if visiting area again.
4.2
Perfect little gem tucked into Chiswick. Perfect walking area with multiple access points for various transportation types. Staff is wonderful and friendly.
4.2
The room was rather small - bathroom especially, but that's a normal thing in Europe I've learned. I loved the whole experience in London's Chiwick area. The hotel staff was friendly and helpful and the breakfast was good!
4.2
This is a real value, in the midst of the beautiful, convenient, safe Chiswick area of London. The staff is super friendly, helpful and upgraded our room upon request, as we are repeat, happy customers! Will stay here again!!
4.2
Helpful welcoming staff and monumental shower, powerful and hot.
4.2
Excellent service
I always come back to this hotel when staying in London as I know they will provide good quality service and look after their guests
4.2
The room was good, comfy bed, service of rooms was good, convenient location, walkable to shops and dining places.
The Wi-Fi was a bit hit and miss, having to sign in every day, should last the whole time from first signing in.
4.2
Nice area..
4.2
Staff helpful and friendly.
4.2
Everything was good apart from the Aircon in our room, very - noisy and not particularly efficient.
FAQs
How much does this hotel cost compared to others in London Borough of Ealing?
The average price for a rental in London Borough of Ealing is $122 per night. This rental is $21 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Chiswick Palace & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Chiswick Palace & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Chiswick Palace & Suites?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and garden.
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