Mandarin Oriental, New York
Hotel in Upper West Side, NY
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Luxury hotel connected to a shopping center in Manhattan with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Mandarin Oriental, New York offers 244 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Mandarin Oriental, New York offers 244 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Upper West Side, NY
Available Rooms
Hudson River View, Room, 1 King Bed, View
1 King • 398 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Hudson River View, Suite
1 King • 796 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Central Park View, Suite, Park View
1 King • 818 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Central Park View, Room, 1 King Bed, Park View
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Central Park View, Premier Room, 1 King Bed, Park View
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Nice hotel in NY. Wonderful view from the breakfast / restaurant area from 35th floor to Central Park. Rooms are nice. Old coffee machine on demand (but no nespresso). Massage very good but very expensive (above 300 dollars!) airport to jfk 280 dollars. Overall hotel needs some Restauration. Spa only accessible if you book a massage. Nice hotel to go at a price
4.0
The hotel is a little bit old, will need some renovation
10.0
Beautiful hotel! Great experience
4.0
Ok stay, disappointed that we waited 60 minutes to receive our room. Arrived at about 230 pm. Checkin was 3 pm, but our room was not available until about 330. Don’t expect this type of service from such a hotel brand!
10.0
Great location, amazing staff
8.0
Nice view in the room.
10.0
Close to Central Park. Great views. Clean and spacious. Great service.
5.0
We were very pleased in our stay at the Mandarin Oriental. Since we arrived, Luis made us feel at home. Every night our bed was made perfectly ready for us to jump and have a wonderful sleep (bonus points for the comfortable pillows). In general our stay was wonderful, cannot wait to stay here again!
1.0
Staff unfriendly both at front door and reception. Pool has only a couple chairs to sit at. Interior alarm to our room went off took an hour to shut it off at 3 am. No apologies from hotel or compensation.
5.0
The stay was amazing. Staff treats you like royalty they escort you around and smile at you - so kind. The hotel and views are remarkable.
8.0
There is a slight imbalance in the current value proposition, as the property will very soon require a facelift.
10.0
We love this property and spend a weekend here every year in the summer. The staff are so welcoming and helpful. The rooms are gorgeous. Always a great time at MO !
10.0
Excellent hotel to stay
10.0
Exceptional service, amazing view of the city, helpful staff, very clean, very convenient location.
Good food at the lounge. Property well maintained although signs of aging are visible (eg some of the carpets in lower foyer) and there was an odd smell in the hallway.
Overall an excellent experience; would return in the future.
5.0
The service has been wonderful.
10.0
Amazing service and great amenities.
10.0
The staff was amazing and treated my family wonderfully. Provided two panda (stuffed animals) for my kids and promptly brought room service to us late at night. Great place. thanks.
10.0
One of our favorite places to stay in NYC.
5.0
Friendly staff. Quick to serve.
10.0
Perfect location. Luxurious room and good service.
6.0
The room was not up to the standards for the hotel of this category and price. This room would be great at Marriott. It was small, irregular shape, poorly decorated, didn’t have a coffeemaker or even teabags. You can’t compare it with Ritz or even good Hyatt.
10.0
Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff.
Cons: none
5.0
Service was great. I just wish they had better breakfast options. 45 for eggs is just not it.
5.0
Nicest hotel in NYC. Was upgraded to a suite larger than my house with breaktaking Central Park views. The management was so attentive. Made us feel important but we are so not so. Can't wait to go back
5.0
All staff were super attentive and great. I’d stay again and highly recommend to anyone. Surprisingly quiet in busy spot. Can’t beat the location and views.
10.0
One of the best hotel I ever went...
amazing staff amazing service
5.0
Great service, clean, well appointed rooms. Great views and great room service!!
2.0
The property is great and I've been a guest there many times since it opened. But this time, the check-out was challenging, I left a day early, and their response was that I had to call Expedia. And, of course, I called Expedia, and they indicated I had to settle it with the hotel. This ping-ponging of a guest from agent to hotel to agent to hotel does not seem meritory in a luxury property one leaves behind thousands of dollars.
10.0
It was an experience you don’t forget. Would love to return again!
8.0
We rarely spend this kind of $$$$ on hotels but enjoy doing so now and then. At the same price, THE FOUR SEASONS rooms are much more satisfying, more fully decorated and furnished. However, it is still very comfortable—as you’d hope—and our meals in Mo Lounge were satisfying, if extraordinarily expensive, you know, like there’s a $40 burger. If you know what you’re going to pony up and you’re ok with that, it’s a treat, though next time I look for a luxe experience I’ll easily pay half of what I did here! Staff is terrific, for the most part, through evening service at Mo Lounge was surprisingly inattentive. Took me awhile to get a glass of water.
6.0
Pros: Liked the location and view
Cons: Room was dated.
Pillows were too HUGE to sleep on
No coffee in the room
Room wasn’t ready at 3pm as promised
10.0
Doorman were excellent! They were attentive, courteous and observant!
10.0
Staff was very nice and accommodating. My wife did a few of the spa treatments and said they were the best she ever had.
10.0
Beautiful property. Well maintained. Excellent staff and lounge. No complaints at all.
10.0
The service was beyond incredible. Thank you!
10.0
great place!
10.0
Perfect as usual
10.0
The entire property is excellent
10.0
Best customerservice
10.0
Excellent
FAQs
How much does this hotel cost compared to others in Upper West Side?
The average price for a rental in Upper West Side is $242 per night. This rental is $829 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mandarin Oriental, New York. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mandarin Oriental, New York. Enjoy the water!
Is Mandarin Oriental, New York pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mandarin Oriental, New York?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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