Hotel Villa Mercedes

Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Grand Room | Living area | 32-inch plasma TV with cable channels, TV

Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

4.3 / 5.0

Excellent(238 Ratings)

Hotel in San Cristobal de Casas

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Colonial hotel with 2 restaurants and area shuttle service
Along with 2 restaurants, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Hotel Villa Mercedes offers 83 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

25 mi

Parque Ecoturístico Rancho Nuevo

6.3 mi

Available Rooms

Deluxe Room

1 King • 273 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 281 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

2 Double • 273 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Double Room

2 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Villa Mercedes

$$$$

4.3 / 5.0

Excellent(238 Ratings)

Hotel in San Cristobal de Casas

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

25 mi

Parque Ecoturístico Rancho Nuevo

6.3 mi

Available Rooms

Deluxe Room

1 King • 273 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 281 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Double Room

2 Double • 273 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Double Room

2 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(238 Ratings)

4.0 / 5.0

Jun 2024

The staff is always helpful here. This is an older hotel in small town Mexico, so that should temper expectations of guests. Some parts could use an update, especially adding air conditioning to the rooms.

5.0 / 5.0

Mar 2024

It was great gracias

4.0 / 5.0

Feb 2024

5.0 / 5.0

Dec 2023

At the property, we needed tours, Cesar was pleased to help us out. We needed a Dr. because my wife got sick and Cesar, Jaraby, Yasca, Araceli and Victor were actually eager to help. They hustled to get a Dr to the hotel after hours . Within an hour, a Dr had seen my wife. We are so impressed and moved by the actions by these folks. We are extremely happy to of met them all. Each one of these people played a role in helping us get through any and all issues. Thank you, thank you, thank you all for all your help and support. These guys are awesome!

5.0 / 5.0

Dec 2023

Line

5.0 / 5.0

Nov 2023

Staff rocks, friendly and helpful and knowledgeable

3.0 / 5.0

Nov 2023

Some of the staff was nice but others were not. We asked the lady at the receptionist for an extra blanket, it was always on the way and it never made it to our room. The first day we also took the wrong way in the hotel and couldn’t find the exit, when asked a laundry worker he just told us it was the wrong way but did not care to give us directions. The hotel is far from the downtown as well which we didn’t like.

4.0 / 5.0

Oct 2023

Look. If I had VIP benefits, I couldn't tell. The wifi was terrible so I couldn't use the TV or my phone without difficulty. The coffe in the room was sun-par and only free one night. The people were, however, very helpful.

5.0 / 5.0

Oct 2023

I stayed there for two weeks. Easy to move around. Hotel is a little dated (part of the charm) and very clean. I was mostly satisfied with the extremely professional, friendly staff. I most mention the following things for your consideration. First, Hotel has very thin walls … you can hear everything from the hallway and the rooms next door. This didn’t bothered me, but you most know. Also, the walking distance to the center (where all action happens) is about 15-20 minutes. If you want to stay there late at night you most take transportation back to the hotel (is safest) and for me in two weeks it added up $ (add these to your budget)

4.0 / 5.0

Aug 2023

Great hotel

4.0 / 5.0

Jan 2021

Great hotel. Great food, service and cleanliness. The only 2 negative things I would point out is that the hotel does not have an elevators nor does it have a thermostat in the rooms. Other than these to issues I would recommend this hotel.

4.0 / 5.0

Mar 2019

Very attractive rooms, great staff, easy parking and close to downtown and shopping. The only downside was the lack of heat in the room. It gets close to freezing at night and it can get a bit chilly in the room. I travel with a small space heater when in the Altiplano but others should be advised. Also, the breakfast Buffet was marginal. No eggs, no sausages, and the Mexican dishes were not very tasty.

5.0 / 5.0

Nov 2018

Staff always attentive, very friendly and ready to make your stay a pleasant one. Room was clean with plenty space. Liked the brick ceiling in the room. Also the lobby was cozy. They had las catrinas and jaguars

2.5 / 5.0

Sep 2017

The people super nice friendly vey clean all hotel ,in the restaurant the food excellent delicious food

2.5 / 5.0

Jun 2017

Really nice rooms a little outside of town, with free secure parking. Perfect for a road trip. The thing that was great was the staff. They accidentally double charged me, and I would not have noticed until I got back from vacation. They alerted me to the mistake and corrected it immediately. I really appreciate their service and honesty, they went the extra mile.

2.5 / 5.0

Aug 2015

A little bit noisy and pricey.

2.5 / 5.0

Aug 2015

Good stay. Just a little bit noisy. No microwave in the room.

2.0 / 5.0

Apr 2014

Hotel restaurant needs improvement

1.5 / 5.0

Jul 2013

Ok hotel. Great staff, nice setting but the wifi connection was terrible.

2.5 / 5.0

Mar 2013

Excellent Hotel, a bit far away from town center, but a taxi could take you there in no time. Excellent for business trip.

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

The average price for a rental in San Cristobal de Casas is $39 per night. This rental is $19 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Villa Mercedes. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Villa Mercedes pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Villa Mercedes?

We found 6 amenities for this rental. This includes internet / wifi, parking, laundry, balcony or patio, and tv.

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Hotel

in San Cristóbal de Las Casas

4-star

1 full bed

Garden · Pets allowed · Kitchen or Kitchenette

Hotel in San Cristobal de Casas, for $62 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Hotel Villa Mercedes

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Deluxe Room

Suite

Deluxe Double Room

Executive Double Room

Executive Room

Hotel Villa Mercedes

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Deluxe Room

Suite

Deluxe Double Room

Executive Double Room

Executive Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Villa Mercedes pet friendly?

What amenities are available at Hotel Villa Mercedes?

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