Dreams Jade Resort & Spa - All Inclusive

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Governor Suite | Living room

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

8.2

Outstanding(1,202 Reviews)

All inclusive resort in Puerto Morelos

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this all inclusive resort

Luxury property on the beach, with 3 outdoor pools
Catch some rays on Dreams Jade Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Housekeeping is available on request.
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Puerto Morelos

Nearby attractions

Available Rooms

Junior Suite Tropical View King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite Ocean View King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite Ocean Front King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Preferred Club Governor Suite

1 King • 1087 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Preferred Club Suite Ocean View King

1 King • 765 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Dreams Jade Resort & Spa - All Inclusive

$$$$

8.2

Outstanding(1,202 Reviews)

All inclusive resort in Puerto Morelos

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this all inclusive resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Puerto Morelos

Nearby attractions

Available Rooms

Junior Suite Tropical View King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite Ocean View King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite Ocean Front King

1 King • 700 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Preferred Club Governor Suite

1 King • 1087 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Preferred Club Suite Ocean View King

1 King • 765 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

8.2

Outstanding(1,202 Reviews)

5.0

Nov 2024

My wife and I loved our stay here! We came for a wedding, and every part of the stay from check in to check out was incredible. The staff were all very friendly and helpful, the resort itself was beautiful, and views were stunning. Lots of dining options and variety (including the best fish tacos I’ve had). Cannot say enough good things about the place.

4.0

Oct 2024

The resort was wonderful. The food was fantastic and the bars were well stocked. We would absolutely go and stay there again. The reason that I gave the resort 4 stars is because the wording of the room description is deceiving. We stayed in a Preferred Club Ocean View room. - the description says that you will get a free spa treatment per person - you will not get this. We asked a few times and the best info we ever received was that you could potentially get a 10 minute chair massage then they stopped talking about that and it never happened. - the part that says you will receive $200 credit to use at the resort - absolutely not. You will receive "$200" worth of discounts. The discounts were on spa, special meals, and potentially wine. I even brought this issue up to the staff and it was completely dismissed because they know that it's misleading. Again, overall the resort was great. I just wanted to clear that up for anyone.

1.0

Sep 2024

“Ocean front” is a stretch. Patios face in towards to courtyard so you have to lean out to see it. Room was like an INFERNO. we literally slept 2 hours because it would not cool past 25c or 77f. Sounded like drums playing all morning due to some type of construction. Room service picks up in the middle of the night and clangs the dishes around which echos straight into your room. Got a massage which was great except it was $300 and the fire alarm went off at the end. Also is not “all inclusive”, I asked for a Sapporo and it was $15.

8.0

Sep 2024

Overall, the property amenities, restaurants and service were good. The services such as room cleaning and by the pool can be a bit better. There are lots of restaurant choices as well, though not all were delicious. However, I do recommend.

10.0

Sep 2024

Excellent!!!

8.0

Sep 2024

Some of the rooms needed updating and air conditioning was not the best overall nice property to stay up

10.0

Sep 2024

Amazing service. Staff was so friendly. Quick and easy check in AND check out. Food at all the restaurants was pretty good (especially the French one). Pools were always clean. Only complaint is towel situation at the pool... sometimes there wasn't enough towels

10.0

Sep 2024

Good services 👍

8.0

Sep 2024

Not good for smokers and the property needs to be dated. Restaurants need to change up there menu

10.0

Sep 2024

Even resort wasn’t full upgraded not happened… I was disappointed!!!

10.0

Sep 2024

My husband and I visited this resort for the first time, the property grounds are beautiful, the rooms need a little work. We were in the preferred building #7 and felt like the rooms need a little TLC, the tv in the living room was not working properly and the phone in the bedroom had no service. We spent most of our time in the pool and outside that unfortunately we did not realize these things in the room were not working until our last night at the resort. Our waiter Ricardo at Tamarindo restaurant was super friendly and attentive to our needs during our dinner, Edison and Alan at the all adults pool bar provided a wonderful service, they were super friendly and suggested delicious drinks. The staff at the buffet were also very nice. Overall we had an amazing time at this resort.

8.0

Sep 2024

The location was great for a quick weekend trip. It was not that close to any of the major cities (ie tulum, cancun), so the short bike-ride tour to downtown punto morales that the resort offered was such a nice touch to get explore the surrounding areas a bit more. The staff was wonderful, very nice and accommodating. HOWEVER, the sales presentation we were "asked" to attend, sadly almost ruined one of our mornings. We were told the presentation would be "no more than 90 minutes," and we were happy to attend to learn about the resort more and receive a coupon of our choice. Our representative was very kind and we enjoyed speaking with her, but from start to finish, we had almost 3.5 hours of our time taken away from what was shaping to be a lovely vacation. We understand they have a job to do and things to sell, but I was so disappointed that none of the 6 sales representatives we met seemed to take 'no' (many times!) for an answer. The deals were actually great, but as we told the team when we were first offered, we were in no position to make a huge financial purchase at this point in time. Every person seemed to keep pushing and when they finally listened to our declination, their personable personalities immediately fell. As I said, we they have a job to do and we respect that, but almost a whole morning was sadly taken away from our trip.

8.0

Sep 2024

The food, the beach, the pools

6.0

Sep 2024

Encountered a terrible check. In issue and then the room had plenty of things that were broken. The ocean view rooms offered that you pay extra for truly suck. They have a limited view and regular rooms have better views and not as a preferred club rates.

8.0

Sep 2024

Most of the staff (Suh, Saul, Angel, Eduardo, Ernesto) were amazing. They made our stay more memorable! The food was excellent. However, the suite we were in (1208) had mold around the lamp shades, and the headboards, mirrors and bathroom have guck and stains all around.

8.0

Sep 2024

Good place, but food is not great.

10.0

Sep 2024

The staff is amazing! Room service is excellent, the food is top notch.

10.0

Aug 2024

I loved it! I would definitely visit again!

4.0

Aug 2024

I didn’t like that after 11pm everything was closed we cant’ walk on the property because they said the areas were closed After 11 pm all the employees are ready to leave and they kick you out of the restaurants We are on vacation and we don’t want to go to sleep at that time

10.0

Aug 2024

Excellent food, nice beach

6.0

Aug 2024

The hotel is good, food could be better, and after 11pm they won’t let you be anywhere that’s not in your room or one bar/disco. Restaurants will rush you to finish your dinner before 11pm and there are no bars open near the beach after it. They also won’t let you be near the beach during the night. Some servers were great and others would avoid you or you will have to ask them multiple times for what you asked. Room is beautiful, a bit worn out.

10.0

Aug 2024

Very nice Resort, and great service!!! The beach is beautiful!!

4.0

Aug 2024

Very poor hospitality at the Dreams Jade Resort. My room took over two past checkin time. Once I finally arrived to my room, my tub was dirty. Curtains were falling apart out of the balcony, no bathrobes/slippers/room amenities as listed this is included, my welcome gift was 3 apple instead of the complimentary bottle of wine I was promised. Staff was not helpful when asking questions. Buffet areas were constantly overcrowded and no availability to be seated, was asked to wait 30 min for a table for 1. Won’t be going back.

10.0

Aug 2024

The hotel exceeded my expectations compared to the information I found online. The staff's hospitality and smiles were wonderful, making our stay very comfortable. The variety of food was extensive, and even though I was traveling with my picky child, we were able to enjoy it together!

2.0

Aug 2024

Steer clear! The staff was awful I didn’t get what I paid for and room was dirty and smelled like mold. “24 hr” places to eat were always closed and what was open had like 3 things on the menu and the staff was annoyed when you came to eat. I would never go here again, not even if it were free.

10.0

Aug 2024

Such a lovely resort ! Been to many resorts in Mexico before and this was one of the best by far !

8.0

Aug 2024

Staff is very friendly! We enjoyed our stay. We would appreciate if the smoking area coming out of the preferred side was maybe outside of the property more. Everything was clean, the food was for the most part really good. The main pool was fun! We were on the preferred side so we ventured over sometimes for some of the fun.

6.0

Aug 2024

I want to love this resort as I was looking forward to exploring the other resorts within the Dreams brand. The resort had too many mosquitoes and I was bitten constantly everyday. It's been 6 days since I returned home and I am STILL itching. I love Cancun because of the hospitality of the people. Most of the employees of the resort made me feel welcomed. Most of the employees greeted us with "Buenos dias, Hola, etc" everyday and every where... EXCEPT our waiters at Tamarindo and Mercure. I always say "thank you" and always spoke nicely to the staff, but it was these two restaurants where the staff seemed... grumpy and seemed like they didn't want to be there. Even though the resort was an all-inclusive resort, we ALWAYS still tipped our servers as much as $20US; especially to our Teppanyaki cook. Even when tipped, they didn't smile and only "nodded" as if saying, "ok". Food overall was fair to good quality in terms of taste and presentation. Cin Cin was terrible and was the worst of all the restaurants. I love dessert and I couldn't stomach the "chocolate mousse" cake on our first night. It was rubbery and tasted like cheap garbage boxed cake. Juan from the Carnival buffet was awesome with his great service and smiles. He even remembered my husband's name from the first day. Catalina and Carmen where pleasant from the Spa. Hotel check in staff was super efficient and pleasant. The nightly entertainment was adequate and appreciated. Rid the mosquitoes!

10.0

Aug 2024

Great staff!

10.0

Aug 2024

The resort was excellent. Food options are kinda limited due to restaurants closure on specific days but overall restaurant experience was great. Cafeteria was ok (most of the time no fish, but you can find other options easily). Good quality of alcohol, variety of flavors that was amazing.

6.0

Aug 2024

Property is great overall but they need to solve problems faster.

4.0

Aug 2024

To begin the checkout process was OK. But now I know why I was told the hotel was only half booked. Our room was not clean. The sheets were dirty with blood stains on it. They do not have washcloths. The food selection in the buffet is very limited housekeeping does not come daily and when you call them, they are not happy with you.

8.0

Aug 2024

Food was nothing special. Pools were great. Drinks were good. Beach was yuck.

8.0

Aug 2024

Staff were pretty friendly and helpful.

10.0

Aug 2024

The infinity pool overlooking the beach was the best! The room was spacious and clean. The headboard was very worn and there were paint drops on the floor in various place but overall it was nice. The restaurants were all good. A little inconsistency with the app and what was open and closed. William at the Italian restaurant was the best!! Everyone was amazing, friendly and helpful!

10.0

Aug 2024

This was the best vacation I had with my partner in Cancun at dreams jade spa & resort. We chose the preferred club ocean font room which came with great perks! We had access to a lounge area where we got great all inclusive drinks and great attentiveness from the staff. We also had an adult infinity pool connected to the beach and blue Hawaiian drink, pomegranate margarita & strawberry pina colada were the best if your looking for something sweet, strong and tasty! They have a buffet that has a variety of options with great view of the ocean & service great as well. Everyone has different taste in food, we tried different restaurant options at night some were great & maybe like one or two were ok. We ordered a couple of things so at least we got to see what we liked. The service again was great! Each dinner restaurant was elegant and laid back where we had wine service and the views spectacular. Our room was our favorite part of walking up to the ocean view and resort quite side of the building. The staff always answered the phone and were great with our request. This resort is also very clean and well maintained. If you would like great drinks in the lounge area of the hotel located right in front of a huge screen we’re most shows happen in the night, ask for Francisco he works in the morning from 7-3:00pm best cocktails! We stayed for 6 nights Monday-Wednesday being the quitest days, Thursday-Sunday there were more people but such a great calm vibe & atmosphere!

8.0

Aug 2024

Resort was great. Food was very good bar service was exceptional.

10.0

Aug 2024

Entertainment staff was fantastic.

10.0

Aug 2024

We had a very enjoyable time

10.0

Aug 2024

Food is amazing! Staff is amazing! Excellent property!

FAQs

How much does this all inclusive resort cost compared to others in Puerto Morelos?

The average price for a rental in Puerto Morelos is $176 per night. This rental is $205 above the average.

Is parking included with this all inclusive resort?

Parking is not specified as an available amenity at Dreams Jade Resort & Spa - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this all inclusive resort?

Yes, a swimming pool is available for use at Dreams Jade Resort & Spa - All Inclusive. Enjoy the water!

Is Dreams Jade Resort & Spa - All Inclusive pet friendly?

Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Dreams Jade Resort & Spa - All Inclusive?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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Outstanding(1,884 Reviews)

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All inclusive resort

in Puerto Morelos

2 guests · 1 bedroom · 1 bath

Garden · Pool · Air conditioner

When traveling to Puerto Morelos, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $417 per night.

$$$$

Dreams Jade Resort & Spa - All Inclusive

All inclusive resort in Puerto Morelos

Reasons to book

About this all inclusive resort

Amenities

Map of Puerto Morelos

Nearby attractions

Available Rooms

Junior Suite Tropical View King

Junior Suite Ocean View King

Junior Suite Ocean Front King

Preferred Club Governor Suite

Preferred Club Suite Ocean View King

Dreams Jade Resort & Spa - All Inclusive

All inclusive resort in Puerto Morelos

Reasons to book

About this all inclusive resort

Amenities

Map of Puerto Morelos

Nearby attractions

Available Rooms

Junior Suite Tropical View King

Junior Suite Ocean View King

Junior Suite Ocean Front King

Preferred Club Governor Suite

Preferred Club Suite Ocean View King

Reviews

FAQs

How much does this all inclusive resort cost compared to others in Puerto Morelos?

Is parking included with this all inclusive resort?

Is there a pool at this all inclusive resort?

Is Dreams Jade Resort & Spa - All Inclusive pet friendly?

What amenities are available at Dreams Jade Resort & Spa - All Inclusive?

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