Ameristar Casino Hotel Council Bluffs
Hotel in Council Bluffs, IA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Riverfront hotel with 3 restaurants and a casino
3 restaurants, a casino, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite.
Housekeeping is available on request.
Ameristar Casino Hotel Council Bluffs offers 160 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
3 restaurants, a casino, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite.
Housekeeping is available on request.
Ameristar Casino Hotel Council Bluffs offers 160 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Council Bluffs hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Gym or Fitness Center
Map of Council Bluffs, IA
Available Rooms
Whirlpool Suite Riverview King
1 King • 420 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe King
1 King • 334 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Two Queen
2 Queen • 334 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Riverview King
1 King • 334 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Riverview 2 Queen
2 Queen • 334 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 10.0
Rooms, specifically the bathrooms were not cleaned properly
3.0 / 10.0
Room in my opinion was not very clean. Looked like it had not been vacuumed in a while. The sink would not drain properly and the tub looked like it had a blood stain in the bottom.
1.0 / 10.0
Well started off by noticing what we pray was chocolate on the top cover under one of the pillows… proceeded to get into the jacuzzi to try and relax. As I was laying there I started to notice hair all around the faucet, what I believe was skin cells in the water, and a control knob missing. Called down to the front desk for assistance only be hung up on by Deja. The audacity. She proceeded to keep the phone off the line for approximately 10 minutes once my husband was able to get a hold of her. It was nothing but pure attitude. Mind you we booked this room specifically with the Jacuzzi as it was our honeymoon and celebration of one year of sobriety.
2.0 / 10.0
The hotel was basically empty I showed up 20 minutes before my check-in time. They said the only way they could allow me into my room was if I paid an extra $30 even though the room was ready and the hotel was empty. The front desk crew was very dismissive and were not familiar with the property enough to direct me to my room. The staff could use some training on customer service.
4.0 / 10.0
great stay only one issue. bath room toilet outdated for seniors to low and no handle rails to help get up or down
2.0 / 10.0
We stayed the night and as we get into our room there were boot prints on the floor, bobbie pins on the floor, wrapping paper under the bed, dirty towels under the bathroom vanity. Then the next morning we get up to shower and leave and there was no water. Called the front desk, the lady was super nice, but had no answers or solutions to the no water issue. I understand things happen but then coming out of the room thr maid staff were knocking on doors to clean the room, WHAT!!! Theres no water how are they cleaning. Still no reimbursement or anything offered for the inconvenience. Upper management should have been there to help their staff and to help answer questions of the guests as well as the workers. But again nothing. Definitely not worth the $159 for one night and the 6.5 hour drive home with no shower after a funeral.
3.0 / 10.0
No parking close to property and no valet parking; No TV guide and difficulty operating TV; No room service; Confusing billing statement.
3.0 / 10.0
My stay at Ameristar was just….neutral. The service was excellent (shoutout to Jeanne @ Front Desk and Sam @ 1853) as everyone was super accommodating and nice. But the hotel itself had issues. The WiFi was terribly slow, and my cell service in the room was nonexistent so that was concerning. Additionally the TV in my room would cut in and out seemingly every 30 seconds or so. It only did it on a handful of channels but it was not great.
Also allowing smoking in casinos should be outlawed as it was gross and you could not escape the smell.
However my room was nice, and clean, and the whirlpool tub was wonderful and the food at 1853 was excellent.
++ for service
+ for room cleanliness
- - - for technology (WiFi & TV service
2.0 / 10.0
The room was ok but it was cold in there .
3.0 / 10.0
Well let’s just say…get there to check in for our 2 room stay and they say they can’t accommodate us… after a 45 minute check in and arguing we got rooms but nothing what I booked!!!
5.0 / 10.0
Extremely clean and beautiful facility. The beds were so comfortable. Front desk staff was very friendly.
1.0 / 10.0
The stay was fine, but I was charged for two nights instead of the one night I stayed. The front desk person assured me his manager would take care of it in the morning. Two weeks and many phone calls later from both myself and hotels.com and they insist the error is on hotels.com’s end. It’s not. The extra charge is directly from the hotel and no matter how many people I speak to, the money will not be refunded. I’m extremely disappointed and would not recommend staying here. I’ve never experienced a business insisting there’s nothing they can do “on their end” when the charge is directly from then.
5.0 / 10.0
Possibly the nicest hotel room I’ve ever stayed in! Clean , elegant !
4.0 / 10.0
We had a great hot tub in the room. We were disappointed that the buffet isn’t open during the week.
4.0 / 10.0
stopped here on our trip to Las Vegas very nice property like other reviews cigarette smoke in hotel area rooms (its a casino) not a game changer for us not much eating choses we ate at the sports bar very good service and food I think more food places are open on weekends
1.0 / 10.0
It smelled so bad like an ash trey that we had to leave early. To get to the hotel elevators you have to walk past the bar, resturants and casino so to get to the pool from the hotel you also have to walk past all the restaurants, bar and casino. This is NOT a place to stay to swim nor should you never stay with children bc of the cigarettes smell. The manager scott was absolutely no help, and the girl that check us in was bouncing like she was high, and had a face tattoo. We were only there for an hour to swim then left. We will never come back.
5.0 / 10.0
Love staying at this hotel
10.0 / 10.0
The casino was great except it was difficult to get a drink . Only saw 1 server and she only came in our area one time.
The girl who checked us in was not helpful. I asked if the room she gave us was close to an elevator as my husband is slightly handicapped. She gave us rm 242 which was the last room at the end of the hall.not at all close to the elevator. After I signed for the room. She put the room key on the counter and walked away. I asked her if we were done and she said”yeah”. I had to ask her where the elevator was. She should have given direction right away as it wasn’t easy to find.
8.0 / 10.0
Great staff, vip status unrealistic for limited stays
8.0 / 10.0
Staff was friendly
5.0 / 10.0
Was a great stay. The only thing that could've been better was the WIFI. It was spotty at best, and AT&T didn't get great service there either. Other than that, it was awesome!
10.0 / 10.0
Very nice and clean. Excellent restaurant choices. Clean room and comfortable bed.
10.0 / 10.0
Great place
6.0 / 10.0
To much cigarette smoke in the casino. Very small no smoking area
1.0 / 10.0
Shower was dilapidated and spewing water everywhere. Couldn’t use it
2.0 / 10.0
We arrived and the room was about 90 degrees so they had to come fix the a/c and the bed was terrible!! There is no breakfast!! Not worth the money!!
6.0 / 10.0
Hotel was cute and the rooms were nice. But the elevator was gross and dirty, our room was not super clean and it reeked of cigarette smoke. The front desk staff was very nice and gave us another room which also smelled like cigarettes. Ppl are smoking in the rooms...the hallway, restaurant and casino had clean air. We left to go stay elsewhere. They said they would give us a refund so that was great.
10.0 / 10.0
Neat property, wonderful staff. Room was non-smoking but smelled like cigarettes, the whole floor getting off elevator did. I dont think anyone was smoking, i think people below and outside were smoking and it came through AC. It wasn't terrible and way less than you will smell if you go to the casino and come home.
8.0 / 10.0
Nice facility with indoor pool and hot tub.
10.0 / 10.0
Good price and nice stay
10.0 / 10.0
Always a good time, the staff was great, my room was excellent. I had the king suite with hottub and river view. Definitely will return
5.0 / 10.0
Beautiful rooms and comfortable bed. Toiletries are good quality.
10.0 / 10.0
We enjoyed our stay, very nice amenities with great restaurants. Lots to do.
10.0 / 10.0
Little pricey but good quality
4.0 / 10.0
337# The bed was not good , very uncomfortable had to sleep on far edges of bed (feel coil springs) . Shower and sink drains where plugged. 220$ not worth it. Asked for a call from management and no one has called yet. will not return or recommend.
4.0 / 10.0
For a casino property, I expect the rooms to be much nicer than they were. Showers were bad and stained. Rooms smelled like smoke and were dated. Just really surprised they haven't updated the rooms to be more modern and clean.
8.0 / 10.0
Liked the place. Easy to find, plenty of parking. Room was nice. Only minor issue was that it smelled like someone had smoked in it.
5.0 / 10.0
Wonderful hotel! One of the best on our trip
10.0 / 10.0
Ok
6.0 / 10.0
Our room was very dirty. Hairs on the bathroom floor and in the bathtub. Fingerprints on table and very dusty dresser.
FAQs
How much does this hotel cost compared to others in Council Bluffs?
The average price for a rental in Council Bluffs is $104 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ameristar Casino Hotel Council Bluffs. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ameristar Casino Hotel Council Bluffs. Enjoy the water!
Is Ameristar Casino Hotel Council Bluffs pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ameristar Casino Hotel Council Bluffs?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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