Holiday Inn Express & Suites El Paso West, an IHG Hotel
Hotel in Borderland, TX
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
El Paso hotel in Borderland with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities.
Weekly housekeeping is available.
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and laundry facilities.
Weekly housekeeping is available.
Holiday Inn Express & Suites El Paso West, an IHG Hotel offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs.
This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Borderland, TX
Available Rooms
Standard Room
1 Single • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, Multiple Beds
2 Queen • 1 Sofa • 300 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Perfect for what we needed, had surgery in the morning and hotel was 2 miles from hospital. Very quiet and clean and service was good. Easy access to the highway.
5.0
Great Place. Would definitely stay here again.
2.5
Newly refurbished facility. The beds at IHG hotels are always super comfortable!
5.0
Location was excellent for dining and shopping. We were pleased that it also wasn't far from New Mexico.
5.0
Nothing
5.0
Super close to the border. Nice area and plenty of places to eat.
2.5
We had a great trip and the hotel was very conformable and quiet. It did not disappoint!
2.5
Great bed. Clean and comfortable room. Very friendly service.
2.5
Very nice attendance at the desk. Great breakfast! Would recommend this hotel for El Paso visitors
4.0
Ok
5.0
Our stay and pretty great! Room was clean and comfortable. The check in staff was kind and friendly. The pool was clean & breakfast was delicious! Couldn’t have asked for more! Definitely will stay here again when we’re in town !
5.0
Clean and relaxing
5.0
Very clean
5.0
Alway great
2.5
Definitely would stay here again.
3.0
I liked the cleanliness, the breakfast was really good and the lady serving the breakfast was very helpful and kind, modern facilities, closed to restaurants and shops. I didn't like the customer service, no towels in the pool area and I advised the receptionist and she said will send someone and we were there for 2 hrs and towels never arrived.
5.0
Very nice and clean hotel!! Great!
2.5
Rooms are updated and clean. Enjoyed the complementary breakfast.
5.0
Near the mall
4.0
Overall it was very nice but no courtesy bottles of water at the front desk upon check in…:(
4.0
Terrific stay, hotel is modern and updated. It is well taken care of. The staff is friendly and helpful. Coffee is terrible in both the room and breakfast. Area behind the hotel appears to be an abandoned car wash, maybe turn this into additional lit parking.
5.0
The hotel is excellent, just that at night you can hear the noise of the cars in the distance (just a little)
2.5
Good family experience
Seems that the hotel was nearly renovated.
5.0
Good breakfast pool clean
5.0
Everything was smooth no complaints
5.0
This was my best experience since beginning work in El Paso. Very clean, staff friendly, quiet, and an overall great experience.
5.0
Nice place to stay
4.0
The hotel was very nice and the staff were very helpful I had all my gear shipped there and they did a great job of getting me going.
3.0
Facility and amentities look clean and newer. Checkout at 11 and we were getting ready to leave the room 8 minutes after 11 when housekeeping tries to barge into our room without knocking or announcing herself first. Very strange and uncouth for sure.
5.0
Nice remodel and accommodations nice very good breakfast
2.5
Great location, plenty of near by restaurants and very clean rooms.
1.0
Hotel is charging full price as it’s being remodeled with mess occupying entire lobby, no business - work Office, no vending machines, no pool.
5.0
Great hotel!
5.0
They have a good service and they just remodeled is very nice and clean
5.0
The rooms are remodeled, very clean.
5.0
Room was cleaned, the facilities were well, and nicely stocked. The issue was with the front desk and their lack of communication. Upon arrival from the airport we called the front desk and spoke with a woman regarding our late check in. She clarified and confirmed that we would not be charged a no show for showing up after midnight and reassured us that she would leave a note to the next shift. Unfortunately, when we arrived to check in around 2:24AM, worker who claimed she was the supervisor, informed us that we had been charged a no show and that she would have to reinstate us and charge us an additional night to rebook us. We explained that the earlier shift had left a note. Worker continued to say she understood but that there was nothing that she could do because after 2AM their system resets. Unfortunately, her employee failed to communicate this information to us. Had the employee who confirmed we would not be charged did not relay this information to us. Otherwise, this would have determined our course of action. The lack of customer service and compassion for their customers is the biggest issue. She never apologized or tried to come to a reasonable accommodation for the inconvenience that her own employee had caused.
2.5
Very well remodeled and clean
5.0
Everything was right. They’re remodeling the hotel and it’s even more amazing with the updates.
2.5
Everything was very good, the only mishap I had was that around 7:20 am, a woman came in saying that they had given her that room in which we were already staying, according to the receptionist it was a mistake on her part.
4.0
There was a lizard in one of the beds! Staff member said she would tell maintenance
FAQs
How much does this hotel cost compared to others in Borderland?
The average price for a rental in Borderland is $179 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites El Paso West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites El Paso West, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites El Paso West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites El Paso West, an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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