Palazzo Caracciolo Naples
Hotel in Naples
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with a fitness center, a short walk to Spaccanapoli
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Change of towels is available on request.
Palazzo Caracciolo Naples offers 145 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Change of towels is available on request.
Palazzo Caracciolo Naples offers 145 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests under 14 years old are not allowed in the fitness facility or spa tub.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of Naples
Available Rooms
Deluxe Room, 1 King Bed
1 King • 226 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed with Sofa bed
1 King • 1 Sofa • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed (Duplex)
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed (Nobili)
1 King • 452 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
0.5
Not at all as described. We booked the hotel because of the hot tub and sauna which I wanted to use every day. Nothing on the website explained this had to be pre-booked for a large fee, and that it would frequently be booked up. I was there for five days and we never got to use the hot tub or sauna. False advertising. Service was absolutely appalling. The room was only made up for one person, and when we asked for a second bathrobe for my partner they never provided it, after repeated requests. To top off a terrible stay, they have now charged an additional £1,100.50 to my card, 24 hours after we checked out. The total bill of £1400+ was charged to my card at check out, and after repeated calls to the hotel, they keep simply denying that they made this charge and have been very rude over the phone. So now I am having to take time after my business trip to have very rude hotel staff tell deny that this charge was made. I travel to Italy several times per year and this was simply the worse hotel experience I have ever had in 20 years of business travel to the country. Book this terrible over-priced hotel if you enjoy rude staff,outright lies about what amenities the hotel has, and being charged almost double 24 hours after check out. After hours on the phone to both my hotel and the bank, the hotel has yet to do anything to apologise, refund the £1100.50 or make any attempt to rectify this situation.
2.5
The hotel is Strategically located, mear downtown at the same time far enough to provide silencie and confort. The hotel provides a very good breakfast. The hotel staff suportes in all questions and needs. In case in Naple no doubt in use their services again.
4.0
The public areas, reception, bar, restaurant etc are GORGEOUS and the staff, professional, helpful and friendly. We had 3 rooms..all in theory of the same grade but one, in particular, was much larger and with large balcony. In one roon, the overhead shower was unuseable but the hand held one fine. Only 1 loo roll - a little stingy.
The food - we only had bar snacks and breakfast, were excellent. The air-conditioning v efficient. The barman was a delight and he made an excellent Aperol Spritz.
The area around the hotel is not one of Naples finest...we discovered much nicer and more salubrious options.
5.0
Love this hotel. Stay here if you are in naples. I will be back....promise!!!
5.0
Fantastic staff.
2.5
WE were very happy and impressed with the room and service.
5.0
The hotel was nice. The air is around. It was not quite so nice.
5.0
Excellent service starting fro the front staff, restaurant, overall.
5.0
This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.
5.0
The Palazzo Caracciolo is a stunning hotel. Everywhere is immaculately clean, the rooms are nicely furnished, have great air conditioning and are very comfortable. Everything is provided for a comfortable stay and the hotel has great facilities. The staff are fantastic, very friendly and exceptionally helpful. Any queries we had, information we needed or just booking taxis were dealt with immediately and in such a helpful manner. The area the hotel is in isn't the best and occasionally my daughter and myself felt a little unsafe so used taxis all the time.
5.0
Lovely hotel in Naples.
The staff was very helpful and accommodating.
Excellent buffet breakfast!
Walkable to most tourist attractions.
5.0
perfect
5.0
Dedicated and passionate to make your Stay unforgettable!
Special Thanks to Michele and Gennaro from the Reception-Team. They went the extra Mile to make our anniversary (LGBTQ ) extra special. Super Solution-oriented and extremely friendly & welcoming.
The whole Team of the Hotel is always on point and with a smile.
Working for an Airline and checking in weekly into different Hotels all over the World - i have to say that this was one of BEST service-experiences!
Thank you !
5.0
Best sleeping bed with great pillows, felt like we were sleeping on a cloud!!
5.0
Very nice hotel, unfortunately the surroundings are not nice due to excessive graffiti and garbage although that seems to be all over the historic area if Napoli. I would definitely recommend the hotel
2.5
Was a great place to stay, close to the main station and the main sights, but not too close. Staff were all really helpful and professional
0.5
Good service from the porters.
Check was bad. I had to register two times, showing my passport etc.
When we checked out, I was presented the full price. I had prepaid and hotelstaff had to check with the management that took to long time. Keycards had to be updated every time before going into the room. In total; bad !
2.5
Clean & close to everything needed
0.5
The hotel needed a full refurb about 15 years ago, and looks very tired, and amenities are now falling very short of 2024 expectations. No usb plugs, flaky WiFi, old stained carpets, and a general air a neglect. The shower cubicle looked very old. The staff did the best it could but management seems to keep the income and underinvest in the facilities. Avoid!
4.0
The air condition was switched off for the entire hotel. The rooms were a bit smaller than expected. Staff was courteous and the place was clean
1.0
Don’t understand why the hotel can be a 4 star hotel, except for the grand lobby and hotel entrance. The deco is outdated, amenity is basic, especially the aircon is weak. Location is not close to main tourist spot and the area is very dirty. DON’T recommend to tourists
5.0
Friendly staff
Friendly service
Great beds.
5.0
Beautiful property- beautiful clean room accommodations. Staff was very helpful allowing us to leave our luggage since we arrived too early for check-in. This ally’s to go sightseeing. Thank you- will visit again.
2.0
The room was clean. Breakfast was not included. A bit away from the storico district.
Friendly service.
4.0
The staff were very professional and welcoming. The hotel is nice but the rooms are small and old, though not uncomfortable for a couple of nights stay. It’s walkable to the historic downtown as well as the train station (Napoli Centrale), which is a rough area with respect to theft and crime. We had a good stay overall, and chose the streets we walked on carefully.
5.0
Very convenient location for our pirposes
5.0
Very nice people there and the hotel is perfect from everything
5.0
Lovely hotel, would definitely stay here again
5.0
We really enjoyed our trip
4.0
Good location. Friendly and helpful staff for any needs. Restaurant and bar convenient dining options if tired after a tour. Rooms clean and spacious. Plenty of areas to sit and relax outside of room.
5.0
Wonderful accommodating staff. Rooms are spacious and clean with amenities. Easy walking to old town. Stop in Lollo Cafe for coffee and pasteries
4.0
ok
5.0
The staff was so welcoming and helpful with everything. We came from the airport and to find this clean and friendly place was a great way to start our vacation!
2.5
Beautiful property with a Great Breakfast.
Easy to get around. Not my favorite neighborhood but very easy to get cabs.
5.0
Area between train station and the hotel , not pretty,
1.5
Super quiet rooms at night. Found the rooms extremely basic with furniture for the cost we paid. Toiletries not replenished daily or crockery or glasses. We had to rinse these out our selves. Not impressed that you had to pay extra to use the spa as a resident.
Though the breakfasts every morning were amazing!
5.0
Staff very friendly and helpful. Beautiful hotel. Great restaurant
2.0
Decor outdated. Room very basic Does not live up to expectations and decor for an Accor property. No orientation to room and hotel amenities on check-in. Staff at reception not very welcoming and receptive to inquiries. Would not recommend for 1st time visitors to Naples.
4.0
This really looks like a luxury hotel at an affordable price. Parking super easy with valet, and helpful front desk. The room was so nice and big with a lovely balcony. 1 thing I found not good was that I asked for ice and they didnt have any. Told me to go to the bar and it was closed. This is a simple thing to have. There is also a restaurant there and its very expensive. Not that many amenities included. But in a very bustling area, it’s a nice and comfortable stay.
FAQs
How much does this hotel cost compared to others in Naples?
The average price for a rental in Naples is $65 per night. This rental is $84 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Palazzo Caracciolo Naples. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Palazzo Caracciolo Naples. Enjoy the water!
Is Palazzo Caracciolo Naples pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palazzo Caracciolo Naples?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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