Hôtel Universel in Rivière-du-Loup

Standard Room, 2 Queen Beds (Excellence) | Hypo-allergenic bedding, individually decorated, individually furnished

Breakfast and dinner served, international cuisine

Exclusive Room, Refrigerator & Microwave | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Classic Room, 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

4.3

Excellent(1,592 Reviews)

Hotel in Rivière-du-Loup

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a full-service spa connected to the convention center in Rivière-du-Loup
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Rivière-du-Loup

Nearby attractions

Park of the Pointe

2.8 mi

Cap de Bon-Désir Interpretation and Observation Centre

31.5 mi

Parc des Chutes

1.8 mi

Galerie d'art Au P'tit Bonheur

30 mi

Available Rooms

Classic Room, 2 Queen Beds

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds (Excellence)

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 King Bed

1 King • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Queen • 1 Sofa • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exclusive Room, Refrigerator & Microwave

1 Queen • 325 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hôtel Universel in Rivière-du-Loup

$$$$

4.3

Excellent(1,592 Reviews)

Hotel in Rivière-du-Loup

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Rivière-du-Loup

Nearby attractions

Park of the Pointe

2.8 mi

Cap de Bon-Désir Interpretation and Observation Centre

31.5 mi

Parc des Chutes

1.8 mi

Galerie d'art Au P'tit Bonheur

30 mi

Available Rooms

Classic Room, 2 Queen Beds

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds (Excellence)

2 Queen • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Classic Room, 1 King Bed

1 King • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Queen • 1 Sofa • 312 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Exclusive Room, Refrigerator & Microwave

1 Queen • 325 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(1,592 Reviews)

2.5

Nov 2024

Bed too strong

2.5

Nov 2024

Stayed here numerous times and as always it was a great stay.

2.0

Nov 2024

The hotel itself is very nice and has an XL parking area for guests which is great. The downside started when I walked in to talk to the front desk to check in - she passed me my keys and didn’t explain any of the amenities: hours of operation for the gym, the pool, the laundry, the restaurant… etc. She said everything I needed would be on this little sheet that was attached to my room key package. I chose this hotel because I wanted to feel safe and comfortable in a nicer hotel in the area, and it almost felt like the service at front desk was more like a 1 star motel. The room itself was super comfortable, and I got room service since I was exhausted from a long drive. It arrived promptly within 25 minutes (you pay for this separately) and the meal was delicious. Overall I enjoyed the actual hotel room, though didn’t even know there was a gym until later so I ended up spending 3 hours in the room watching TV. I would probably try a different hotel next time. Just to see what other ones are like in the area.

2.5

Oct 2024

It was such a great stay. Great good and amazing spa.

2.0

Oct 2024

Parking was an issue; definitely not enough spaces for handicap parking. Food in restaurant was delicious but expensive. The public pictures do not portray the property accurately, it’s in a congested, high traffic area. Room was clean and comfortable, towels, although clean, showed their age.

0.5

Oct 2024

The room stank and the air quality was very bad.. we arrived late to the property and we were very tired.. on top of the air quality, the toilet was full of poop.. I don't recommend this property...

2.5

Sep 2024

Everything was Perfect as usual

5.0

Sep 2024

Everything was perfect and staff is always very nice.

5.0

Sep 2024

Great place to stay. Staff was very accommodating. Room was very clean and comfortable.

5.0

Aug 2024

Personelles attachants

5.0

Aug 2024

Very clean! Great stay.

5.0

Aug 2024

We always enjoy the Universal as our halfway stop to and from Halifax. The restaurant is excellent with food quality and staff.

4.0

Aug 2024

The towels in room are outdated.. The restaurant the food was good but expensive..

4.0

Aug 2024

Pool view room was a cool view but room smelled so strongly of chlorine our eyes were watering.

5.0

Aug 2024

Sooo clean, mornern, amount lightning in the room was impressive, etc.

3.0

Aug 2024

There should be tea bags in the pantry, drinking water and breakfast should be included..

5.0

Aug 2024

Room was comfortable and clean. The restaurant was excellent and had a bar with billiard table and darts!

2.0

Aug 2024

The hotel was chosen for its location, we were taking the ferry the following morning. Our room was fine, great lighting and comfortable bed. You can see that the rooms had been renovated, but the ceilings are super low. Having said that, the room was fine and clean. We had a great dinner at the restaurant.

5.0

Aug 2024

It was great

4.0

Aug 2024

We enjoyed this hotel. Easy access to tesla and other electric charging. My kids enjoyed the pool, although they were disappointed the slide wasn't open in the morning. The room was very clean and comfortable.

5.0

Aug 2024

Nice clean and quiet rooms, easy check in. Nice pool but overcrowded on a Fri night, hard to relax and enjoy. Hot tub was cold but hot showers after were nice.

5.0

Aug 2024

I liked access for handicapped people and easy contact with staff.

4.0

Aug 2024

The hotel is next part of a convention centre complex and situated close to where two major autoroutes (20 & 85) intersect; so good location if you are planning to travel further into Gaspé or turn south to the Maritimes. But it also means that hotel location is not situated in particularly attractive part of Rivière-du-Loup. The staff are friendly and courteous in both French and English; there is ample parking (including charging stations); and the room we stayed in was clean, tidy, and quiet. The AC was excellent and quiet. There is room service and a restaurant on the premises; the hotel restaurant appeared to be popular with both hotel guests and locals; several large family and friend gatherings were taking place in the restaurant and in the hotel's private dining rooms just off from restaurant. The restaurant service was good; the food arrived quickly (in spite of the large numbers being served) and was in line with my expectations. Decent, but not especially memorable. The restaurant, because it was so busy, was excessively noisy; we both wished that we had opted for room service instead. Because of an unexpected change in vacation plans, we ended staying on a Saturday night -- instead of midweek as we had originally planned. That meant that the rate was almost twice as much as the rate we paid for a comparable hotel room in Québec City. We still recommend the hotel because it was clean and quiet and conveniently located

5.0

Aug 2024

All good.

4.0

Aug 2024

Very ordinary for the high price they charged

3.0

Aug 2024

Hotel was easy to check-in to, short walk from parking lot. Arcade in the basement was a nice find. Didn't try the restaurant, but there weren't many restaurants nearby and nothing around that's walkable. Room was dated, and smelled of chlorine/chemicals. Lots of chipped tile, outdated/broken furnishing. Bed wasn't super comfortable. Pool was not bad, 4 ft deep. Water slide was a joke, rocked all over the place when kids went down. Hot tub was a 'cold tub' with jets? Overall I'd say below average hotel compared to like a Best Western or other big name.

4.0

Aug 2024

Nice clean hotel.

4.0

Aug 2024

Nice place and good location on our way through. The beds were very comfortable. At this price though, they should include breakfast.

1.5

Aug 2024

Very convenient location. Very large, clean room. Unfortunately, the sound of the AC unit was so loud at night... It was really annoying. Not sure we'll stay there again.

4.0

Aug 2024

It is an affordable, clean place to stay while in transit between two destinations.

1.0

Aug 2024

Area

3.0

Aug 2024

The staff were busy and not particularly friendly. At the check-out they told me Expedia would send me the invoice and payment record. I have not received the invoice and payment record from Expedia.

2.0

Aug 2024

This hotel is highly overrated for the price. For $330 per night I expect way more. The hot tub was cold, myself and other guests were calling it the “disappointment tub”. The shower in my room had a slow drain causing water to pool up around my ankles (gross) and the shower rod was so rusted that the curtain had trouble sliding. Staff were generally pretty grumpy and the hotel, while newly renovated, was quite worn down behind the fresh veneer. At $160 a night this might be ok but not at 330.

3.0

Aug 2024

Initially, the property's images heightened anticipation, but upon arrival, the hotel's appearance fell short of expectations, revealing an older property with merely superficial updates. The cost seemed excessive, and as a non-French speaker, I experienced a lack of welcome, leading to feelings of exclusion. Although the restaurant appeared appealing, the dining experience was marred by discomfort due to language barriers with the manager, who needed assistance to communicate in English. The service was slow, and despite the manager's role, our order was taken by a waitress after an extended wait. The food was exceptional, but the service was subpar, leaving us feeling like outsiders due to our language difference. I will not return to this hotel or restaurant.

2.5

Aug 2024

Good and clean

5.0

Aug 2024

My kids really liked the water slide.

2.0

Aug 2024

Terrible parking. musty smells. Dirty carpet in the stairwell. Like - who puts a carpet in a stairwell?!

3.0

Aug 2024

Was checked into a room with a plugged toilet-dirty. Obviously bathroom was not cleaned. We were moved to another room but it questioned the overall cleanliness of the rooms.

5.0

Aug 2024

n/a

4.0

Aug 2024

nothing more to say, just a convenient location to stop for a night.

FAQs

How much does this hotel cost compared to others in Rivière-du-Loup?

The average price for a rental in Rivière-du-Loup is $96 per night. This rental is $48 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hôtel Universel in Rivière-du-Loup. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel Universel in Rivière-du-Loup. Enjoy the water!

Is Hôtel Universel in Rivière-du-Loup pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hôtel Universel in Rivière-du-Loup?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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Property building, Restaurant/places to eat, Facade/entrance

4.3

Excellent(1,074 Reviews)

Auberge de la Pointe

Hotel

in Rivière-du-Loup

4star

2 queen beds

Garden · Pool · Kitchen or Kitchenette

Looking for the perfect place to call home during your trip to Rivière-du-Loup? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Fireplace and Internet / Wifi, and more.

$$$$

Hôtel Universel in Rivière-du-Loup

Hotel in Rivière-du-Loup

Reasons to book

About this hotel

Amenities

Map of Rivière-du-Loup

Nearby attractions

Available Rooms

Classic Room, 2 Queen Beds

Standard Room, 2 Queen Beds (Excellence)

Classic Room, 1 King Bed

Superior Room

Exclusive Room, Refrigerator & Microwave

Hôtel Universel in Rivière-du-Loup

Hotel in Rivière-du-Loup

Reasons to book

About this hotel

Amenities

Map of Rivière-du-Loup

Nearby attractions

Available Rooms

Classic Room, 2 Queen Beds

Standard Room, 2 Queen Beds (Excellence)

Classic Room, 1 King Bed

Superior Room

Exclusive Room, Refrigerator & Microwave

Reviews

FAQs

How much does this hotel cost compared to others in Rivière-du-Loup?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Universel in Rivière-du-Loup pet friendly?

What amenities are available at Hôtel Universel in Rivière-du-Loup?

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