City Express by Marriott San Jose Costa Rica
Hotel in Heredia Province
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free breakfast, near Costa Rica Convention Center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Ulloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Heredia Province
Available Rooms
Room, 2 Double Beds, Non Smoking
2 Double • 226 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed, Non Smoking
1 Queen • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed with Sofa bed
1 Queen • 1 Sofa • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 Twin Bed
1 Single • 194 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Room was clean and decent for one night stay. Decent breakfast choices.
8.0
Was a decent stay for just a night, right in the mix of things. Not too far from city center.
10.0
Great hospitality. The hotel is nothing special, but it is clean and has comfy beds. The breakfast is also solid.
2.0
The bathroom lighting was extremely poor and I couldn’t shave and there was no exhaust in the bathroom and the mirrors get so clouded that I couldn’t see my own hand. Water from the faucet in the wash basin was so very weak that it took a long time to brush my teeth or even to wash my face. I complained about it to the front desk staff but was of no use. I stayed there for a whole week and I know now that it was a bad choice I made. This was my 3rd trip to Costa Rica and previous stays were in much smaller hotels but were ten times better in every sense of the word! The daily rates were much higher than comparable accommodations with much better service. Well I learned enough from this experience so that I may not make the same mistake again!
10.0
Garden around are poorly maintained
6.0
Decent property but old and asking maintenance. Rooms are small and missing basic amenities like a fridge. Only 2 full size hard and one half soft pillow, also bedsheets did not have the freshness feel to it.
Staff was super friendly from the front desk to plumber we had to call for flush not working, they were prompt.
10.0
Safe neighborhood and easy parking.
Don't like: 6th floor, water pressure is very low and no small refrigerator.
8.0
Rooms are very small but clean and great ac , the exterior of the building is pretty bad , a most need paint job .
6.0
Dirty bugs in bathroom and by window beds also dirty
5.0
Staff is very nice
2.0
The fact that i was under shower at 8 am and the water was shut down with soap in my eyes contacted the front desk and send me two littek vottel of wayer.
10.0
Safe, quiet and clean
4.0
We had a good stay. We came here at the end of our honeymoon before heading back to reality in the US. This is a more basic version of the quality I have come to expect in a Marriott property, but it was a good stay. We paid $20 extra to check in a few hours early, and it was well worth it. Breakfast was decent, scrambled eggs, rice and beans, and a large variety of fresh fruit. I tend to eat a heavier breakfast, so if you're looking for eggs, pancakes/waffles and bacon, you won't find that here.
Our room had a microwave and a very small fridge that looked more like one of those minibar fridges, but it served a purpose. They don't cool very well, but they work. AC worked fine thankfully, because the hallways are VERY warm.
It's located in a fairly quiet area, which was a relief for us, since we came from a hotel in another city that was UNBEARABLY noisy at all hours of the night. It's not super close to anything convenient, so you'll want to Uber or drive your rental car to a nearby grocery store for your needs. They're not too far, just a couple of kilometers away, but not necessarily easy walking distance when you're carrying a bag or two full of groceries.
We booked here partially for the airport shuttle service, but the hours are limited, and it's apparently $20. As of today, 10 May 2024, it was $5.84 USD to take an Uber from this very hotel to the airport, just to point out how ridiculous it is for them to charge so much when Uber is a far more reasonable price.
10.0
Property was clean and quiet
10.0
Great place near thw Airport
8.0
Decent hotel decent property simple and average
4.0
Bad service and low quality hotel
2.0
The wifi never worked even after we called to report it several times, hair was found at the bathroom floor, safety box didnt work due to low battery. Front desk receptionist had a harsh attitude.
10.0
Very comfortable
6.0
My recent stay at City Express by Marriott in San Jose, Costa Rica, unfortunately, fell short of expectations. From the moment I arrived, issues arose. The lift was out of order, forcing guests to navigate stairs with luggage. Additionally, the key card provided didn't work initially, causing unnecessary inconvenience.
Further disappointments awaited inside the hotel. The vending machine, a convenient option for a quick snack or drink, was also out of order, limiting options for guests.
To add to the frustration, during checkout, an unexpected extra charge of $20 was levied without prior notice or explanation. This lack of transparency left a sour taste in what was meant to be a pleasant stay.
While the hotel's location and amenities may hold promise, these operational and service shortcomings significantly detracted from the overall experience. Hopefully, these issues can be addressed promptly to ensure a more satisfactory stay for future guests.
2.0
I was terrified of someone breaking into my room for reason and couldn’t sleep. I placed all my luggage by the door. In the middle of the night around 1 am someone opens the door suddenly. I called the front desk to report someone breaking in and they say it was the security. Is that even legal? I have never ever heard of a security guard walking into someone’s hotel room while sleeping. I couldn’t sleep rest if evening and my blood pressure was high. I felt very unsafe here
6.0
My stay was average. The ice machine was broken but it’s a clean environment. I was happy that there was an English speaker at the front desk. I didn’t get her name but she helped me book an amazing tour to La Paz Waterfall.
10.0
Supermarket near by.
8.0
Convenient to airport but very close to main highway
2.0
Rooms are not clean the bathroom was dirty, no water in the rooms, breakfast was not good at all. We could not get a good rest it was very noisy in could hear everything
4.0
This was my first time at this hotel. It has a nice shopping center and good dining options very close. Hotel is very clean and the breakfast has many options. What I did not like there was no refrigerator, ice bucket or glasses for the room and the tv only had two stations. The AC unit leaked down the wall and all over the floor. If you need the shuttle to the airport the hotel will charge you $20. I thought that this was outrageous and I got an Uber for $7.50.
Will not be a repeat customer
10.0
Good place
2.0
All facilities are old. Bath towers are very old. The AC is very old, and the cold air it blows out is full of moldy smell. It was my worst experience staying the “hotel by Marriott”. It costs me $168 / night, for sure it is overpriced, and it is a motel instead.
1.0
Worse hotel of my life. Smells bad. Looks really cheap .. I got bit by who knows what ! And tv did not work.
Do not stay here ! It’s not worth it ! Hotels.com shouldn’t even be advertising this hotel.
2.0
They were short staffed and couldn’t manage , wifi didn’t work , we asked a million times and they didn’t do anything about it , none of the staff there speaks English properly , they are rude and it was such a dirty hotel, I found broken nail and fake lashes on the bed . It was an awful experience
6.0
The lady at the front desk had a lousy attitude.
She gave us a room that was occupied, we had to go back down to ask for another room, not acceptable.
6.0
Close to the airport!!
10.0
Friendly personal
8.0
Good
10.0
Exc
10.0
I really liked the breakfast, was easy serve and delicious
8.0
1
8.0
It's exactly what you expect for business travel; just a little far from the airport.
10.0
Nice place to spend short term periods , great service and attention ,clean and safe !
2.0
1 water when 2 guests.
No microwave
No fridge .
Limited English speakers.
Same breakfast all week.
No garden view as advertised.
Teip to airport that less than 7 mnt is 20$ .
No water to sell on property.
FAQs
How much does this hotel cost compared to others in Heredia Province?
The average price for a rental in Heredia Province is $86 per night. This rental is $7 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Express by Marriott San Jose Costa Rica. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is City Express by Marriott San Jose Costa Rica pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott San Jose Costa Rica?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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